Galen Hair
Level Up Claims
The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you're a contractor, public adjuster, attorney, or anyone working in the claims ecosystem. From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are pushing the industry forward. No fluff. No sales pitches. Just actionable insight from those who've l...
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Where to listen?
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Episodes
Mastering Xactimate Claims with Todd Beckman - Episode 129 04.06.2025 31:29
Discover the secrets to mastering Xactimate with Todd Beckman on the Level Up Claims Podcast. With over 25 years in the industry and experience at Xactimate, Todd shares invaluable insights on insurance claims, the importance of understanding policies, and how to leverage Xactimate for business success. Perfect for contractors and claims professionals eager to optimize their processes and ensure f...
People Power: The Key to Systems with Dave Kislik - Episode 128 28.05.2025 31:49
Tune into the Level Up Claims Podcast where Galen Hair tackles the chaos of storm restoration with guest Dave Kislik from Liz Kislik Associates. Kislik shares expert advice on building stronger teams and communication strategies to drive business growth. Discover the power of creating safe spaces and clear communication to achieve business success. Don't miss out on practical insights that can tra...
Unlocking Sales with Simple Videos with Tim Brown - Episode 127 21.05.2025 35:28
Learn how to use video as a sales tool! Join host Galen Hair and guest Tim Brown, CEO of Hook Agency, as they share insights on creating impactful video content with just a smartphone. Tim's expertise in the contracting world will teach you how to turn content into conversions. Don't miss this game-changing episode. Highlights From humble beginnings: Hook Agency origins Overcoming objections thr...
Podcast Power: Niche to Millions with Jody Maberry - Episode 126 14.05.2025 33:09
Tune into the Level Up Claims podcast with host Galen Hair as he chats with podcast producer Jody Mayberry. Discover the power of niche podcasts and learn how Jody turned his passion into a thriving career. Whether you're podcasting for business growth or personal storytelling, be inspired to find your unique voice! Highlights The power of podcasting as a business tool. From financial analyst to...
AI & Digital Literacy with Sarah Mary Parker - Episode 125 07.05.2025 36:25
Tune into the Level Up Claims Podcast with Galen Hair as Sarah Mary Parker, a trailblazer in AI, demystifies AI's real-world impact on the restoration and insurance industries. Learn how digital literacy can empower your business and discover ethical AI practices to stay ahead. Highlights The dangers of anthropomorphizing AI Accidental entry into storm restoration Entrepreneurial spirit: solving...
Policy Exclusions for Businesses with Naomi Jones - Episode 124 30.04.2025 34:41
In this episode of the Level Up Claims podcast with Galen Hair, gain crucial insights from property casualty attorney Naomi Jones. They discuss the shocking case of an exclusion in insurance policy language that left a subcontractor unprotected after an elevator accident. Discover the importance of reading insurance policies thoroughly to avoid potentially devastating financial consequences. Jones...
AI and Marketing with Scott Brinker - Episode 123 23.04.2025 29:48
In this episode of the Level Up Claims Podcast, host Galen Hair explores the integration of AI with marketing strategies, featuring Scott Brinker, VP of Platform Ecosystem at HubSpot. Scott shares how AI is transforming marketers' roles, poised to revolutionize both how we market and how consumers purchase. Discover how AI can boost creativity and strategic planning while reducing complexity. Tune...
Boosting Growth Through Conversation with Julie Winkle Giulioni - Episode 122 16.04.2025 30:38
Tune into the Level Up Claims podcast where Galen Hair talks with career development expert Julie Winkle Giulioni about why short, meaningful chats with team members can transform your business. Discover practical ways to boost employee growth, loyalty, and retention—all without a hefty price tag. Perfect for leaders wanting to unlock their team's potential! Highlights Career growth beyond promoti...
Intellectual Property with William Ramey - Episode 121 09.04.2025 27:22
Unlock the secrets to safeguarding your business in this episode of The Level Up Claims Podcast. Host Galen Hair welcomes top IP attorney William Ramey to discuss essential steps for protecting your intellectual property. Learn practical tips on trademarks, copyrights, and trade secrets that can empower your business and give you a competitive edge. A must-listen for any entrepreneur wanting to se...
Mastering Business Growth with Melinda Emerson - Episode 120 02.04.2025 31:53
In this episode, entrepreneur and author Melinda Emerson shares her expertise in scaling small businesses and creating financial stability. Melinda provides actionable strategies, from mastering social selling to achieving business growth without burnout. Tune in for valuable insights on transforming your small business into a sustainable venture! Highlights Running a small business isn't for the...
Coaching Unlocks Business Growth with Erica Caviness - Episode 119 26.03.2025 29:56
Tune into the Level Up Claims Podcast where Galen Hair chats with Erica Caviness, a seasoned business coach who shares her journey from a law firm case manager to launching her own company, Thrive Concepts. Discover the power of mentorship, the importance of leadership, process documentation, and data tracking in business success. Erica's insights will leave you inspired to stay curious and intent...
Hail & Winter Claims with Greta Lloyd - Episode 118 19.03.2025 27:55
Tune into the Level Up Claims podcast with host Galen Hear featuring Greta Lloyd, a seasoned property casualty attorney from Insurance Claim HQ. Discover insights on handling unique Illinois weather-related claims and how to ensure fair outcomes. Perfect for policyholders, adjusters, and legal pros alike. Highlights Transition to representing policyholders. Challenges with hail claim denials. Impo...
Increasing Authority & Building High-Level Relationships with Josh Elledge - Episode 117 12.03.2025 38:40
Tune into the "Level Up Claims Podcast" as host Galen Hair welcomes Josh Elledge, founder of Up My Influence, to explore building authority and high-value relationships for sustainable growth. Discover fresh approaches to networking and why being remarkable is key in today's market. Highlights Learning from Adrien Krohnauer: Authenticity in storytelling. Building valuable connections. Authority...
Mindset Shift: Level Up Now! with Cliff Ravenscraft - Episode 116 05.03.2025 37:52
Tune into the latest episode of the Level Up Claims Podcast with Galen Hair! Join guest Cliff Ravenscraft, a business strategy and mindset mentor, as we uncover how transforming patterns of thoughts, beliefs, emotions, and behaviors can boost both personal and business growth. Ravenscraft shares his inspiring journey from an insurance agent to a self-made motivational speaker and coach. If you're...
How to create compelling and authentic content with Christoph Trappe - Episode 115 26.02.2025 27:45
In this episode of the Level Up Claims Podcast, host Galen Hair welcomes Christoph Trappe, a veteran in content strategy, for an insightful discussion on crafting impactful content. Christoph shares how storytelling is key to engaging audiences and driving growth. With practical tips on staying top-of-mind in the crowded world of content creation, this episode is a must-listen for anyone aiming to...
The State of Hurricane Beryl Claims with David Sanders - Episode 114 19.02.2025 24:51
In this episode of the Level Up Claims Podcast, Galen Hair hosts Texas-based attorney David Sanders to discuss the aftermath of Hurricane Beryl, a devastating yet overlooked event in Texas. Sanders shares personal experiences, insights into claims processing, and advice on navigating insurance hurdles. This episode is a must-listen for those affected, providing expert guidance on meeting claim dea...
Safety & the Storm Restoration Industry with Kevin Dandridge - Episode 113 12.02.2025 30:33
This episode of the Level Up Claims Podcast dives into the crucial role of safety in the storm restoration industry. Join host Galen Hare and expert guest Kevin Dandridge, owner of 1 Life Safety, as they discuss the importance of safety protocols on job sites. Learn why investing in safety isn't just a business cost but a vital necessity for longevity and well-being. Perfect for public adjusters a...
Online Defamation and Brand Protection with Aaron Minc - Episode 112 05.02.2025 30:45
Tune into the Level Up Claims podcast for a crucial episode on internet defamation with expert attorney Aaron Minc. Discover how online falsehoods can devastate reputations and businesses, and learn about the real-life fight against damaging fake reviews and cyber threats. Protect your digital presence today! Highlights Internet defamation's impact on reputations. Journey into becoming an intern...
Mastering Reputation & SEO with Jesse McFarland - Episode 111 29.01.2025 26:48
On this episode of the Level Up Claims Podcast, marketing pro Jesse McFarland shares insights on boosting your business's online reputation. Learn why reviews matter, how to manage your Google My Business presence, and the changing landscape of SEO. Adapt, evolve, and stand out in the digital world—tune in to power up your marketing game! Highlights Jesse McFarland's transition from fitness to m...
The Power of Radio with Gary Sarner - Episode 110 22.01.2025 43:52
Tune into the Level Up Claims Podcast with Galen Hair and guest Gary Sarner, a radio advertising guru. Discover how Gary harnesses the power of radio to maximize law firms' ROI. If you're looking to digitally break through cluttered markets, this is a must-listen! Highlights Gary Sarner's Radio Connection: Lionel Richie Hit Story. The Importance of Commitment: Success in Radio Marketing. Ownersh...
Networking Secrets Revealed with Michael Forman - Episode 109 15.01.2025 31:59
Tune into the Level Up Claims Podcast with Galen Hair and networking guru Michael Forman. Discover how personal connections can elevate your business, using practical tips from a pro. Michael shares secrets from building trust to follow-ups that work. Perfect for anyone ready to boost their networking game! Don't miss it! Highlights Michael Forman's Networking Strategy Introduction Pandemic-driv...
Insurance Claims Uncovered with Calsie Boyd - Episode 108 08.01.2025 24:53
On this episode of The Level Up Claims Podcast, Galen Hair chats with Calsie Boyd, a lawyer from Insurance Claim HQ with a background as a Seton Hill athletic hall of famer. Explore Calsie's fascinating switch from aspiring orthodontist to lawyer, her passion for helping people, and insights on navigating insurance claims post-disaster. Essential listening for anyone with interests in law or claim...
What Does It Mean To You To Level Up? - Compilation - Part 4 - Episode 107 01.01.2025 20:59
Kick off the new year with the Level Up Claims Podcast! Host Galen Hair explores what it means to level up with insights from industry pros. Learn how owning your choices, making incremental improvements, and tapping into personal power can drive success in 2025 and beyond. Don't miss this inspiring episode! Highlights Building a Firm with a Purpose. Owning Your Choices: Consequences Matter. Liv...
The Art of Communicating with Dr. Michael Gerharz - Episode 106 18.12.2024 31:40
In this episode of the Level Up Claims podcast, Galen Hair chats with Dr. Michael Gerharz, a communication expert from Germany. Discover how effective communication, focusing on resonance over persuasion, can empower businesses and improve customer relations. Join the dialogue on aligning business strategy and breaking down internal communication barriers. Don't miss insights on empowering teams f...
Process Revolution: Rethink with Derrick Mains - Episode 105 11.12.2024 37:39
In this episode of the Level Up Claims Podcast, Galen Hair chats with Derrick Mains, an Emmy winner known for his unique take on business innovation. Derrick shares how shifting focus from traditional KPI-driven models to empowering frontline workers can skyrocket efficiency. His insights, rooted in personal stories and historical examples, challenge the status quo, offering fresh perspectives for...
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