Level Up Claims

In this episode of the Level Up Claims Podcast , host Galen Hair sits down with Marie Torossian , CPA, former CFO, and founder of The Profit Lab , to discuss how business owners can scale smarter, increase valuation, and build systems that attract investors. Marie explains why true business modernization goes far beyond technology and into mindset, leadership, and financial strategy. She breaks do...

In fast-moving industries like insurance, legal services, and contracting, clear communication is often the difference between growth and dysfunction. In this episode of the Level Up Claims Podcast, host Galen Hair sits down with Ben Baker—author, public speaker, podcast host, and communication strategist with 25+ years of experience—to unpack what truly makes internal and external communication w...

As we ready for the new year, tune into this special episode of the "Level Up Claims Podcast" with host Galen Hair, featuring powerful insights from industry experts. Whether it's embracing technology, enhancing personal growth, or championing justice, find out what it truly means to "level up." Perfect for anyone in the storm restoration industry ready to embrace new challenges!   Highlights Cont...

In this episode, host Galen Hair sits down with creative entrepreneur and author Aurora Winter to explore the power of storytelling in business, leadership, and sales. Aurora explains why expertise alone is no longer enough in a crowded, AI-driven world—and how the right message can dramatically multiply impact and revenue. Drawing from neuroscience, real-world case studies, and her book Turn Word...

In this episode of the Level Up Claims podcast, host Galen Hair welcomes Andrew Hinkelman of Priority-1 Group, former CTO turned leadership coach, to discuss the evolution of effective leadership. With over 25 years in technology and corporate management, Andrew shares insights on how to move beyond systems and processes to focus on what truly drives success: building trust and fostering strong hu...

After more than 25 years running one of Florida's fastest-growing remodeling companies, Fabian Videla found himself facing the same nightmare every contractor knows too well: permitting delays, inconsistent city processes, and mountains of paperwork that slowed projects, and profits, to a crawl. Instead of accepting that bottleneck as "just how it is," Fabian decided to rebuild the system from the...

In this episode of the Level Up Claims Podcast , Galen Hair sits down with Jon Buehler , founder of Buehler Business Brokers , to break down the realities of valuation, risk, transferability, and how to plan for a successful exit, whether or not you want to sell in 3 years or 30. Jon has worked on deals ranging from small home-service companies to $100M+ transactions. Highlights Why most owners wi...

In this powerful episode, host Galen Hair sits down with leadership strategist Nell 3D, whose Me–We–World framework is reshaping how high achievers lead, live, and sustain performance. Nell's story is anything but ordinary: from student debt, burnout, missing her father's funeral, divorce, and even a near-fatal head-on collision all forced a reckoning that transformed both her life and her leaders...

In this episode, host Galen Hair sits down with international business advisor Diane Helbig to explore modern leadership. Helbig challenges outdated practices, advocating for empathy, presence, and collaboration over control. Her insights offer a playbook for leaders seeking to empower teams and drive innovation. Tune in to learn actionable strategies to foster a supportive and productive business...

Catch the latest Level Up Claims podcast episode, where Galen Hair chats with Lee Miller, host of the Conquer Contractor Chaos podcast. Lee shares his journey from construction to building multi-million dollar businesses. Discover how crafting the right culture can turn chaos into long- term success. Whether you're a contractor or business owner, learn why culture trumps strategy and how to build...

In this episode of the Level Up Claims Podcast, Galen Hair talks with Darrick O'Day, a seasoned public adjuster and appraiser, about the underestimated impact of non-large loss insurance claims. Discover how even "small" claims can critically affect families and businesses, and learn strategies to navigate the challenges posed by insurers. Darrick's insights shed light on the appraisal process and...

In this episode of "Level Up Claims Podcast" guest Michael King, a seasoned leadership coach, breaks down how most leaders get stuck in endless to-do lists and why their strategies fail. Learn how his "To-Be List" approach, rooted in identity and vision, offers a game-changing perspective that aligns strategy with genuine identity. King provides insights on effective team communication, using asse...

In this Level Up Claims Podcast episode, host Galen Hair chats with Kidane Jones, a former NFL player turned top bodybuilder and performance coach. They explore why men often give up on their goals, battling old identities, and the impact of unmet expectations. Kidane shares insights on understanding behaviors, navigating mental health, and the power of pursuing true potential. With his personal e...

In this episode of the "Level Up Claims" podcast, Galen Hair explores the complexities of fire-related insurance claims with Jonathan Bowers, Executive Director of Clean Environmental Solutions. Bowers shares insights on how proper testing and understanding of building science can mitigate risks and enhance safety for property owners after fire events like wildfires. Discover why staying updated o...

In this episode of the Level Up Claims Podcast, host Galen Hair discusses with Ari Meisel, a productivity expert who has collaborated with giants like Tony Robbins and NASA, about optimizing your life. Ari shares his journey from a Crohn's diagnosis to pioneering efficiency through "Less Doing" with insights on automation and productivity tools. Tune in to learn strategies for freeing up your time...

In this episode of the Level Up Claims Podcast, Galen Hair hosts Keld Jensen, a global negotiation expert and author of "The Smart Negotiator." They discuss AI's transformative role in modern deal-making, blending intuition with data, and unlocking the untapped potential in negotiations. Essential listening for anyone in business wanting to sharpen their negotiation skills and leverage AI effectiv...

In this episode, Florida attorney Chad Robinson discusses how AI is reshaping the insurance industry and why the human touch still matters. Gain insights into how claims are being handled with AI and automation, and discover tools professionals can use to stay ahead. Whether you're in legal, adjusting, or even contracting, Chad's expertise shows how to thrive in an AI-driven world. A must-listen f...

Tune into The Level Up Claims Podcast with Galen Hair as he chats with Asher Ware, a trailblazing young entrepreneur revolutionizing public adjusting. Discover his journey, the strategic use of AI, and how he's navigating industry changes at just 21. Don't miss this inspiring story!   Highlights Building his own path. Growing up in storm restoration. Passion for policy and debate. Harnessing AI fo...

Don't miss this episode of the Level Up Claims podcast! Meteorologist Scot Pilié explores hurricane season, explaining storm patterns and social media's role in forecasts. With his extensive experience, Scot demystifies weather reliability. Perfect for weather enthusiasts!.   Highlights Power of social media in weather forecasting. Return to New Orleans and the impact of nostalgia. Decision betwee...

In this episode of the Level Up Claims Podcast, host Galen Hair engages with Vince Perri, founder of Elite Resolutions. Discover how Vince turned operational challenges into strategic strengths by embracing technology and education to scale his multistate firm. A must-listen for insights on modern claim management and growth strategies!   Highlights Building a personal brand through social media....

Tune into this episode of Level Up Claims Podcast with guest David Asarnow, CEO at Sababa.global.  David shares insights on building top-tier sales and marketing teams using AI and strategic systems. Perfect for public adjusters, contractors, and attorneys aiming to boost their business.   Highlights Challenging a candidate's claims in interviews. Building a $45 million division through cold calls...

In this episode, host Galen Hair is joined by Dr. Frank Collige, a multi-state public adjuster, combat veteran, and candidate for Florida's chief financial officer. They discuss Florida's insurance crisis, tackling issues like claim delays, lack of transparency, and fraudulent practices. Frank shares his vision for creating a fair insurance system that holds everyone accountable, from companies to...

In the latest episode of the Level Up Claims Podcast, host Galen Hair welcomes Katie Armentrout , founder of Peoplefluence, who challenges the notion that being nice is an effective leadership strategy. With insights from corporate leadership, Katie explains how courageous leadership drives real influence and team success. Don't miss how to foster healthy conflict and boost your team's performance...

Tune in to the Level Up Claims Podcast as HR mavens Barbara Mitchell and Cornelia Gamlem, authors of the Big Book of HR, share why HR is crucial even for small businesses. Discover strategies to boost employee retention, foster engagement, and sidestep common HR pitfalls. Perfect for managers eager to enhance their work culture and protect their company. Don't miss this chance to strengthen your t...

Tune into the latest episode of the Level Up Claims podcast with host Galen Hair and guest Kevin Dandridge, owner of 1 Life Safety. Kevin shares vital insights on adopting a safety-first mindset in claims professions, emphasizing the importance of proactive safety measures at job sites. Discover how fostering a culture of safety can not only protect your team but also ensure the longevity of your...