Letting & Estate Agent Podcast

Estate Agent Valuations: The Biggest Lie in the UK Property Market In this eye opening episode, property market commentator Dan Marsden uncovers the uncomfortable truth about estate agent valuations and why they might be the biggest lie in UK estate agency today. Are you guilty of overvaluing properties just to win instructions? If so, you're not alone, but it's a practice that can have serious co...

Is Ethical Overvaluing Really Ethical? | Rob Graves Discusses the Paradox of Pricing in Estate Agency. In this interview, Rob Graves, former estate agent and now a leading estate agency coach, tackles the controversial subject of ethical overvaluing. While many agents may feel pressure to overvalue properties to secure listings, Rob challenges the practice, arguing that even when it's done with go...

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 25th UK Property Market Stats Show of 2025, your go to weekly ‘TV show’ on the UK Property Market on YouTube This week, I’m joined by Verona Frankish, boss lady of Yopa, as we delve into the key property market headlines for 25th week of 2025 ending on the 29th June 2025. The YouTube Show https://youtu.be/wIz4xxwfdes ✅ Listings (New Properties on th...

Why Online Reviews are a Game Changer for Estate Agents. In the fast paced property market, standing out from the competition is crucial. Online reviews could be your secret weapon, yet many estate agents still aren’t using them to their full potential. In this episode, marketing expert Reena Patel explains why reviews are so important for building trust and how you can harness their power to grow...

Is the 'No Sale, No Fee' Model Dead? The Truth Every Estate Agent Needs to Know! In this episode, we explore a question that's been on the minds of many in the UK property market: is the 'No Sale, No Fee' model still relevant, or is it time for a change? Joining us to discuss this is the insightful Ian Preston, an experienced estate agent and prop tech expert who’s seen it all when it comes to evo...

How AI is Actually Changing Estate Agency, with Mal McCallion AI isn’t some far off concept, it’s already reshaping the UK property market. In this insightful conversation, Mal McCallion, a seasoned figure behind Zoopla, Primelocation, and GetAgent, shares how artificial intelligence is transforming the way estate agents work today. From smarter prospecting to virtual staging and deep market resea...

Why Are Estate Agents STILL So Rubbish at Customer Service? Tracey Thompson Explains... Estate agency is a people business, so why do so many agents still get customer service so wrong? In this no nonsense conversation, Chris Watkin is joined by Tracey Thompson, who spent over two decades at the heart of one of the UK’s largest estate agency chains, Hunters. As their Head of Training for 21 years,...

Is Self Employed Estate Agency a Job or a Business? | Rob Graves Explains... Is being a self employed estate agent just a job, or is it truly a business? In this interview with Rob Graves, founder of Key Coaching Ltd., we explore the real challenges and opportunities for self employed agents in today’s property market. Rob, a former estate agent, shares his experience of moving from employee to en...

Will ROPA Increase Estate Agency Fees? A Must Listen Discussion with Russell Quirk. In this episode, Russell Quirk, one of the most well known (and controversial) voices in the UK property sector, discusses the potential impact of ROPA on estate agency fees. Russell explores how the introduction of licensing and raising industry standards could lead to better services, higher fees, and improved ac...

🔥 UK PROPERTY MARKET STATS – WEEK 24 ROUND-UP 🔥 Short. Sharp. What you need to know. 📅 Week Ending: 22nd June 2025
🎙️ Guest: Ben Madden, West London Estate agent 
🎥 Watch: The UK’s weekly YouTube stats show – don’t fall behind https://youtu.be/GeaT_GocwW4 ✅ Listings:
37.7k new homes listed this week (37.6k last week)
2025 YTD up 5% on 2024, 7.7% higher than 2017/18/19 average
(894k YTD listin...

Does Size Really Matter in Estate Agency? In the fast evolving property market, the traditional advantage of being a large agency is rapidly diminishing. Ian Preston, estate agent at Preston Baker and CRM expert, joins us to discuss how technology, particularly AI and automation, is changing the landscape for agencies of all sizes. While large corporates have historically had the edge, especially...

Why Authenticity is the Key to Estate Agency Success! In today’s property market, standing out is more important than ever. But how do you connect with clients in a way that builds lasting trust and credibility? In this episode, marketing expert Reena Patel shares why being authentic is the game changer every estate agent needs. Reena, who previously led marketing at Belvoir before starting her ow...

Are Estate Agency ‘Gurus’ Helping or Hindering Your Business? In this episode, we sit down with Dan Marsden, an expert in maximising the value of unmodernised probate property sales. Together, we tackle a pressing issue in the estate agency world, whether the so called ‘gurus’ offering the latest trends and tricks are truly delivering value, or just adding to the noise. Dan pulls no punches as he...

Unlocking Team Potential: How Understanding Behaviour Can Boost Your Estate Agency! In this episode, I’m joined by Tracey Thompson, an expert in estate agency training and talent strategy. With over 25 years of experience in the industry, Tracey is a master at helping estate agents and teams unlock their full potential. Using Insights Discovery, she reveals how understanding the different ways peo...

Why Personal Branding Might Be a Waste of Time for Estate Agents | Rob Graves Shares His Secrets... In this episode, estate agent coach Rob Graves reveals why personal branding might not be as crucial as many believe in the property industry. As a former estate agency director turned coach, Rob shares his experience on building a business that works for you, not the other way around. Rob explains...

Why Are Estate Agency CEOs So Shy? Russell Quirk's Bold Take! In this eye opening episode, Russell Quirk, one of the most talked about figures in the UK property world, tackles a question that’s been on his mind for years: Why are so many estate agency CEOs so camera shy? It’s a discussion that doesn’t hold back, as Russell explains how the lack of visibility from the leaders of major agencies is...

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 23rd UK Property Market Stats Show of 2025, your go to weekly ‘TV show’ on the UK Property Market on YouTube This week, I’m joined by Steph Walker-Vass, boss lady of TAUK as we delve into the key property market headlines for 23rd week of 2025 ending on the 15th June 2025. The YouTube Show https://youtu.be/0M9NCYaPww0 ✅ Listings (New Properties on t...

Unlock the Power of Storytelling in Estate Agency: Boost Your Success! In today’s competitive property market, standing out is more important than ever. So, what’s the secret to success? Storytelling! Join estate agent Adam Mackay from Mackay Property as he explains why storytelling is the key to building stronger connections and driving success in your estate agency. In this episode, Adam shares...

Why Women Are Leading the Way in Estate Agency: The Rise of Self Employed Agents. In the ever evolving property market, something exciting is happening: women are dominating the self employed estate agency sector. Ian Preston, of Preston Baker, shares the compelling reasons why his top performing agents are predominantly women and how the self employed model is making success a direct result of ha...

The 3 Biggest Mistakes Estate Agents Are Making with Their Marketing in 2025! Are your marketing efforts in 2025 up to scratch? In this episode, marketing expert Reena Patel shares the top three mistakes that many estate and letting agents are making, and how you can avoid them. Firstly, relying too much on AI tools like ChatGPT without properly checking the output is a big issue. While AI is a gr...

Why is the Conveyancing Process Broken in 2025? The Hidden Challenges Affecting Estate Agents... In this episode, Sally Holdway explains why it’s now taking an average of 19 weeks for a property transaction to go from sale to completion in 2025. From the growing complexities of conveyancing to the impact of referral fees, Sally sheds light on the issues that are slowing down the process. With new...

Why Every Estate Agent Should Start a Podcast: Rob Graves Shares His Expert Tips... In today’s competitive property market, estate agents need to stand out, build trust, and engage with potential clients in unique ways. But have you considered the power of podcasts? Rob Graves from Key Coaching Ltd. explains why podcasts can be a game changer for your business. Rather than relying on traditional v...

I recently sat down with Sean Hooker, Head of Redress & Ombudsman Office at The Property Redress Scheme, for a frank and open conversation about the real challenges letting agents face when it comes to complaints, redress, and regulation. 💬 We covered it all: Do redress schemes really favour tenants and landlords? Are adjudicators truly in touch with the day to day reality of agency life? Should...

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 22nd UK Property Market Stats Show of 2025, your go to weekly ‘TV show’ on the UK Property Market on YouTube This week, I’m joined by Rob Smith, boss man of Hunters, Whitegates & Northwoods as we delve into the key property market headlines for 22nd week of 2025 ending on the 8th June 2025. The YouTube Show https://youtu.be/e6wchVvd5AU ✅ Listings (N...

Why is Conveyancing Still Stuck in the 1600s? Russell Quirk’s Bold Take on the Property Market... In this thought provoking episode, property expert Russell Quirk challenges the UK’s conveyancing system, asking why the process still feels like it’s from the 1600s. Despite advances in technology, conveyancing remains stubbornly slow and outdated, with many practitioners sticking to traditional meth...