Ashley Valenzuela

Let's Talk Dispatch

Business EN ↓ 138 episodes

Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of The Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend, and find us on social media by searching The Raspy Dispatcher.

Author

Ashley Valenzuela

Category

Business

Podcast website

www.theraspydispatcher.com

Latest episode

Mar 16, 2026

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Episodes

Latinas of 911 | Josephine Rios 06.09.2023

This week I am joined by current dispatcher Josephine Rios and creator of Latinas of 911. Latinas of 911's mission is to empower and support Latinas in emergency services, 911 Dispatchers. You know I am all about promoting the dispatch career, and I am excited to share Joesphine's journey and learn more about the vision at Latina's of 911.Check out Josephine on IG | @latinasof911Website | https://...

It's A Party Happy One Year Let's Talk Dispatch Podcast 30.08.2023

After one year of podcasting, 61 episodes, and over 12,000 downloads between our podcast and YouTube channel, we want to thank you all for the continued support of the Let's Talk Dispatch Podcast! Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review! Follow Us on Social Media Instagram | Follow Here! Facebook | Follow Here! Youtube | Subscribe Here! I...

County Unit 42-PU | Heather Blaney 23.08.2023

In this week's episode of Let's Talk Dispatch, I am joined by not one but two guests, Heather Blaney and Nugget, the first-ever unofficial ESA Skunk in the dispatch center. Join us as we talk about Heather's journey in dispatch and how Nugget has become a part of her centers day to day life and helping to educate the community. Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Me...

Authentically You | Dru Clark 16.08.2023

Get ready for an excellent episode of Let's Talk Dispatch! Today's guest is the one and only Dru Clark, a total rockstar training manager at Carbyne. With over 8.5 years of dispatching experience (and a cool two years as a supervisor at Fairfax County), Dru's got some profound wisdom to share. We're gonna chat about their journey from dispatch to the private sector, the magic of inclusive leadersh...

Bring Your Positive Energy | Eric Anderson 09.08.2023

This week on Let's Talk Dispatch Podcast, we're joined by Eric Anderson, an experienced police dispatcher with a remarkable 27-year career, 25 of which were spent as a CTO. Eric will share his journey and highlight the significance of fostering positive energy in the workplace. Don't miss out on the valuable insights and inspiration he has to offer! Tune in now! Make Sure to Visit our Partners Pre...

Celebration Squad | Abbe Smithson 03.08.2023

In this week's edition of Let's Talk Dispatch, we have the pleasure of conversing with Abbe Smithson, a seasoned dispatcher with five years of experience. Abbe's journey began amidst a challenging agency consolidation, and she had to navigate the complexities of dispatching during the tumultuous period of the COVID pandemic. Additionally, she knows firsthand the impact of high turnover in her prof...

If This Wasn't a Recorded Line Minisode | Show Up and Serve 26.07.2023

If this wasn't a recorded line a minisode series where dispatchers can share their stories the good, the bad, the hilarious, and everything in between. If you want to share your story, you can head to theraspydispatcher.com and submit your story under the "Tell Your Story" Tab or email me at ashley@theraspydispatcher.com. You can be as anonymous as you would like. Today's story was written by Cher...

The RAK Academy | Daniel Jewiss 19.07.2023

This week's Let's Talk Dispatch episode features Retired CT State Police and founder of The RAK Academy Daniel Jewiss. RAK Academy is dedicated to teaching Response to Active Killers (RAK) techniques that are simple to understand, inexpensive to implement, and, most importantly, willSAVE LIVES! This is an episode you do not want to miss! Connect with Daniel and the RAK Academy here : https://www.t...

Center for Trauma, Anxiety, and Stress | Brooke Bartlett 12.07.2023

Our guest today is a licensed clinical psychologist who also owns the esteemed Center for Trauma, Anxiety, and Stress (CTAS). Their primary dedication lies in supporting first responders and agencies by facilitating the creation of impactful and easily accessible mental health programming and resources. Brooke offers invaluable insights, shedding light on their innovative approaches to ensure the...

Reclassification and Beyond | Lindsay Conlon 05.07.2023

Today's guest on Let's Talk Dispatch, Lindsay Conlon, brings a wealth of experience in 911 dispatching. This individual has worn many hats in their career, from training new dispatchers to facilitating the transfer of 911 services during a town's transition. During our discussion today, we will delve into a topic that holds immense significance for every dispatcher across all states: reclassificat...

Next Shift LLC | Jessica Flores 28.06.2023

In this week's Let's Talk Dispatch episode, we are honored to have Jessica Flores as our guest. ⁠⁠Jessica's career path has taken her from being a police officer to a detective and eventually to the role of a sergeant. However, she had to shift gears and explore new opportunities due to an unfortunate hand injury. ⁠⁠From this experience, Jessica founded Next Shift, a company dedicated to assisting...

Imua Push Forward | Lianne Macdonald 14.06.2023

In this week's episode of Let's Talk Dispatch, we have a very special guest, Lianne Macdonald, who brings a unique perspective to the table. With experience as an EMT basic and over four years of dispatching, Lianne has had her share of adventures. Join us as we dive into her journey and discuss an important topic that affects many in the dispatch field: dealing with a toxic communication center....

Heavy is the Crown or Headset | Cynthia Utgard 08.06.2023

In this week's Let's Talk Dispatch episode, we have the incredible Cynthia Utgard joining us. ⁠⁠Cynthia is an Army veteran and a passionate advocate for peer support and mental health treatment access for first responders and veterans. ⁠⁠Holding the esteemed title of 2023 Ms. Pine Tree State Military Star, Cynthia uses her platform to raise awareness about the challenges faced by those in uniform...

In Case of Emergency | Desirae Kinahan 31.05.2023

In this week's Let's Talk Dispatch episode, we have a special guest, Desirae Kinahan, who shares a remarkable story. Desirae entered the dispatching world at 19 and quickly gained valuable experiences and insights in the field. Drawing from her journey, Desirae was inspired to write a children's book called "In Case of Emergency: 911 Adventures." This book aims to educate and empower children and...

I Bet They Find A Body | Minisode 24.05.2023

This week on Let's Talk Dispatch, we're releasing a minisode from our series "If this wasn't a recorded line." In this episode, an anonymous dispatcher shares the call that sticks with them. ⁠⁠It's a powerful and emotional story highlighting the challenges that arise from answering the number that people call when they need help or have made a decision no one can change. ⁠⁠We're so grateful to all...

Helping the Frequent Flyer | Susan Papatrefon 17.05.2023

On this week's Let's Talk Dispatch episode, we're joined by a seasoned dispatcher with over 25 years of experience in the field. Susan Papatrefon has a wealth of knowledge to share with us. We discussed the unique challenges of serving the community as a dispatcher, especially in a rural county with limited resources. We'll dive into the struggles of handling mental health crises with limited supp...

Started from the Bottom | Samantha Hawkins 10.05.2023

This week's Let's Talk Dispatch episode features an insightful conversation with Samantha Hawkins, a seasoned dispatcher who has held various roles in the field and is now a Training Technician. Samantha's vast experience in dispatching provides valuable insights and knowledge on the challenges and rewards of this critical profession. In addition to her work as a dispatcher, Samantha is also an ac...

Wellness with Wendy | Guided Imagery and Tapping Live Stream! 04.05.2023

The "Wellness with Wendy" segment on the "Let's Talk Dispatch" podcast is a live broadcast exploring various mental and physical well-being topics. In this particular episode, Wendy Bundy, a health and wellness coordinator, discusses the benefits of tapping and guided imagery. Throughout the segment, Wendy explains the principles behind tapping and how it can help individuals alleviate stress, anx...

If This Wasn't a Recorded Line Minisode | Withering Soul 19.04.2023

This week's episode is our first segment of "If this wasn't a recorded line," a minisode series where dispatchers can share their stories the good, the bad, the hilarious, and everything in between. If you want to share your story, you can head to theraspydispatcher.com and submit your story under the "Tell Your Story" Tab or email me at ashley@theraspydispatcher.com. You can be as anonymous as yo...

Gold Line Support | John Barney 12.04.2023

On this week's Let's Talk Dispatch episode, John Barney, co-founder of Gold Line Support and new director of Turarosa Basin Regional Dispatch Authority. John and I discussed their journey, non-profit, and exciting role as director of a brand-new center!⁠⁠Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't fo...

Wellness with Wendy Bundy 05.04.2023

On this week's Let's Talk Dispatch episode, Wendy Bundy, a former dispatcher, joins me. Wendy and I talk about her experience as a dispatcher, being the wife of a first responder, and their journey with mental health and trauma. Wendy will do a monthly live segment with me starting in May, focusing on wellness. More info to come! Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix...

National Emergency Number Association | April Heinz 29.03.2023

On this week's episode, I am joined by 9-1-1 and PSAP Operations Director at the National Emergency Number Association, also known as NENA. April has over 30 years of experience in both the public sector and private. She knowledge dumped on me for our entire chat and talked about the fantastic opportunities and support offered by the nena organization. Check out nena.org to learn more about this o...

Secure the Bag | Amanda Kostroksi 22.03.2023

On this week's episode, I am joined by Amanda Kostroski, former dispatcher turned financial advisor who is now dedicated to helping you make the most out of your dollars. Listen to this episode to hear all about Amanda's journey and how she is helping the heroes under the headset plan for the unexpected and secure the bag. You can connect with Amanda At the links below!!Northwestern Mutualhttps://...

The Rule of Normalcy | Jimmy Hodges 15.03.2023

This week I am joined by Jimmy Hodges. The current Director for Pitt County 911 in Greenville, NC. Jimmy has over 15 years of working in communications and that experience shows throughout our awesome conversation! Make Sure to Visit our Partners Prepared at Prepard911.comand Xybix Media xybix.com/mediaThank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Rev...

911derwomen | Sara Weston 08.03.2023

This Week I am joined by Sara Weston, who you may know as the 911derwomen herself. I was honored to have Sara on the show to share her story and how 911derwomen came to be. We are more alike than we are different, and we can continue to support, empower and learn from one another. Check out more about 911derwomen at https://www.911derwomen.com/Register for this year's virtual 5k here:https://www.9...

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