Let's Talk Club Management

Now that we've returned from World Conference, we sit down to debrief, going over some of the Conference highlights, recapping our big events, and sharing some record-breaking stats on this year's event in Nashville. We're joined by podcast superfan (and self-proclaimed "First Subscriber") Jeff Isbell, CCM, as he shares some of his favorite moments and big takeaways from his time at World Conferen...

Happy 2019! We're kicking off the new year with an in-depth look at what's new for the 2019 World Conference. We sit down with members of the CMAA staff team to chat about their areas of expertise, and we hear some tips and recommendations for Conference first-timers from Jim Reisig, CCM. The countdown to Conference is officially on!

We've made it to the end of the year! To celebrate the last episode of 2018, we invited the next Club Executive of the Year - Burt Ward, CCM, CCE - to chat with us. Burt shares his own club management testimonial and talks a bit about what he sees as the biggest challenges facing the club industry. We also chat with Tom Judson about his "Coffee and Questions" idea - a practice that encourages memb...

The end of the year is fast approaching and this month, Melissa and Kyle talk gratitude. Kyle also sat down with Judy Higgins, CCM, General Manager at Valley Lo Club to discuss the National Student Education Conference, hosted in part by her club and the Greater Chicago Chapter. Judy gives some great background on the conference and we dive further into the importance of having a well-rounded educ...

October marks the 30th anniversary of The Club Foundation, and this month, Kyle and Melissa are joined by Jack Sullivan, CCM, one of the founding members of The Foundation. Jack share some first-hand stories about how CF came about, and later, we are joined by Carrie Wosicki, Director of Development for The Club Foundation, who discusses what CF's next steps are. Finally, we look forward to the ho...

This month, Kyle and Melissa review the education and the networking that went down at the 2018 Leadership/Legislative Conference in Washington, DC. They are joined by CEO Jeff Morgan, who recaps his State of the Association presentation and Casey Newman, CCM, who discusses River Oaks Country Club's winning Idea Fair entry: The Holiday Wishbook.

While everyone else is gearing up to head back to school, we turn our focus on CMAA's education and chat about our certification process. We are joined by Brian Watkins - your favorite manager of Certification, and recent Certified Club Manager Amanda Day of Charlotte Country Club. Brian answers some of our most frequently asked certification questions and gives his advice for a successful CCM exa...

This month, we continue the conversation around club governance with two more interviews. We are joined by Harry Waddington, CCM, CCE, who reflects on some of the issues he experienced as a club manager in the Carolinas and Georgia. Robert Sereci, CCM, shares the successful use of white papers with his board for our Idea Fair segment. Finally, we hear from CMAA's Research Department in Association...

This month, Kyle and Melissa sit down with Mac Niven, MCM, CCE, to discuss some of the perennial challenges club managers face - namely board governance. Also featured: Idea Fair winner Kaitlyn Allen and CMAA Staffers Kim Pasquale, Jason Koenigsfeld, and Chris Velo.