Lessons I’ve Learned (in no particular order), with Steve Bederman

Steve Bederman on the First Contact Podcast, hosted by Christian Montes.   Find out Steve’s journey from being in a band to working as an agent and getting his first job in management, by not giving up and just trying over and over. Now there’s a story! https://nobelbiz.com/blog/steve-bederman-from-call-agent-to-ceo/   Follow Steve on: LinkedIn Youtube

We're diving into the topic of finding balance between thoughts and actions when building a business - 𝗙𝗿𝗼𝗺 𝗣𝗮𝗿𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗼 𝗣𝗿𝗼𝗴𝗿𝗲𝘀𝘀: 𝗛𝗼𝘄 𝘁𝗼 𝗞𝗲𝗲𝗽 𝗠𝗼𝘃𝗶𝗻𝗴 𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗶𝗻 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀. Join me as we explore together the next steps in building a business your way and share insights on how to overcome analysis paralysis and keep a steady pace for moving forward.   Follow Steve on: LinkedIn Youtube

Steve Bederman on the Contact Center Insights Podcast, hosted by Nancy Munro.   Steve was invited to chat with Nancy Munro about how the cloud contact center space is changing and how new solutions are shaping the post-COVID world. The pandemic took everybody by surprise, but only a few are taking the necessary steps to prevent a complete future failure of their business. https://nobelbiz.com/blog...

Are you tired of running your business the same way as everyone else? Do you have unique ideas that you want to implement but don't know where to start? Well, my new series, 𝗛𝗼𝘄 𝘁𝗼 𝗥𝘂𝗻 𝗮 𝗖𝗼𝗺𝗽𝗮𝗻𝘆…YOUR WAY!!! is here to help you out. 🎉 Welcome to Volume II from the Lessons I've Learned Series! In this series, I will share my experiences and insights on establishing the right outline for your compan...

In this episode, I want to dive deep into the importance of honesty and transparency in management and the positive impact it can have on organizations. Let's discuss the challenges of being transparent, the benefits of doing so, and how managers can cultivate a culture of openness in their teams.   Tune in now to learn more and join the conversation on Honesty and Transparency in Management.   Fo...

The episode delves into the importance of emotional intelligence and the management of emotions in the business world. I am excited to share from my own personal experience the ways in which leaders can navigate the complex and ever-changing landscape of business. From managing stress and conflict to building strong teams and fostering effective communication, emotional intelligence plays a crucia...

The Power of Resilience is here and it's a game-changer! 💪 Learn how to bounce back from failure in business, discover the secrets for overcoming obstacles and turn setbacks into opportunities for growth. 💡 Whether you're an entrepreneur, leader, or simply looking to up your resilience game, this episode is for you! 🎧 Listen now and level up your resilience skills! 🔥   Follow Steve on: LinkedI...

With the right employee retention strategies, you can boost job satisfaction and retain your top talent. There is not simply a one-size-fits-all solution for retaining your employees. It may seem like a complex task, but I'm here to help you with some winning, creative strategies to retain employees, that I've learned over the years.    Follow Steve on: LinkedIn Youtube

The workforce is changing. It brings a lot of opportunities to learn, grow and innovate but also a lot of challenges, expectations, and working styles- and managing a generation gap is one of them.  Throughout my entire career, I had the opportunity to manage from baby boomers to Gen X and millennials, with Gen Z now in focus.  So I want to share with you some tips and advice from my experience so...

Every business, small or big, needs marketing. However, as a business, you have many goals to improve, there is always work to be done.  So this is where the marketing gap comes in. But what is it and why do you need to understand your marketing gap and how many types of marketing you can leverage as a business, tune in to learn more!    Follow Steve on: LinkedIn Youtube

It's not the company that's selling the product, it's the people. Every business that competes is pretty much the same in almost every field. What differentiates you?   Your product might not always be the differentiator, but your personality is. That's why creating celebrities within your company will infuse their personality into the brand and evoke authenticity, excitement, and uniqueness.   Fo...

Lesson 11 will be all about learning how to be a manager in the current world we're living in. How do you adapt to your staff instead of forcing them to adapt to you?   Speaking to their needs and wants and finding common ground between how you want to run your business, is mandatory for balancing your effective leadership.   Follow Steve on: LinkedIn Youtube

Join me for a new episode and learn more about my back pocket plan! But first, let's see what is a back pocket plan. Whenever anything has to change or to improve, I sit done and I will think though what would I do, 'what would Steve do'. Then, I access my back pocket plan and come up with a solution, whether this is for marketing, operations, product management, sales etc. Every leader should hav...

What makes a great leader? What are the leadership traits and principles a company needs to succeed? The topic of leadership has become far to complex and I hope to simply the discussion by talking about the warrior mentality, a must-have for a competent executive, in my opinion.   Follow Steve on: LinkedIn Youtube

Dedicate yourself to improving all the people around you so that their possibilities can go beyond what they themselves could have reached themselves. When you reach that level of investing time and energy in focusing on how each person that comes in contact with, the theme of the company will be much more than producing the default product/services. The outcome will be creating a new and exciting...

If you look at organizations, there are many things we all do and thousands of tasks that need to be completed. How do you prioritize if you have that many things? In business, it's a matter of doing just what you need to do and not overlaying with many other pieces. Everything is equal, everything need to be done. There is a method and a plan you can use to make sure you get any particular projec...

Great ideas are only valuable if they can be implemented. Implementation is about a sound and manageable process that ensures repeatable and sustainable actions. Join me in this lesson to see how you can start building a logical process, and how to evaluate it from time to time in order to improve. Most process improvements are exercises in simplifying those processes.   Follow Steve on: LinkedIn...

Lesson no #5 is all about encouraging people to make decisions and not be afraid to stand by them. There's a tendency in most companies for people to have ideas but not want to definitively stand behind those ideas. They don't want to be wrong, get in trouble, or look poor in front of their tiers.   We make decisions every day and it's important to build a culture that supports trust and encourage...

Join me next episode, as I'll share with you a handful of things on why perfectionism can be the enemy of your productivity. Business is not about perfection, by aligning your actions with your highest priorities and keeping the pace going, a lot of ideas and important things will get implemented.   Follow Steve on: LinkedIn Youtube

In this episode, I'm excited to Ignite the flames of your aspirations and construct a grand vision that transcends boundaries. Let the embers of your dreams illuminate your path, as you align your profound purpose with unwavering core values. Embrace the synergy that emerges when your vision and values intertwine, creating a formidable force that propels you towards extraordinary achievements.   F...

In this episode of "Lessons I've Learned" I will share valuable insights gained from years of business experience!  The topic delves into the importance of fostering a culture that embraces creativity and open-mindedness. Learn how saying yes to ideas can lead to exponential growth and success!  Don't miss this opportunity to gain wisdom from my extensive experience.   Follow Steve on: LinkedIn Yo...

In this episode, I'm excited to share with you the art of being and remaining memorable in the business world. Let's explore the concept of building a communication engine that is sustainable, affordable, and repeatable. I'll discuss the importance of finding tactics that resonate with your audience and leave a lasting impression. Authenticity plays a key role in this process, as well as being ope...