Less Chatter, More Matter: The Communications Podcast

In a global workplace, communication isn't just about clarity. It's about cultural context, and how you manage this across borders. In this episode of the Less Chatter, More Matter podcast, we are joined by cross-cultural communication expert Tiffany English, founder of Access Offshoring, to explore what it really takes to lead effectively across cultures. Tiffany shares a candid story f...

Not every message we share is exciting, but often, it’s the dull updates that matter most. In this episode of the Less Chatter, More Matter podcast, we dive into how we can turn dry topics like new policies, process changes, or compliance updates into messages that people actually notice, understand, and act on. We explain why the temptation to send out an “FYI” isn’t enough and why failing to com...

When was the last time a slide deck inspired you to act? If your answer is “never,” then you know exactly why the conversation you're about to listen to, matters. In this episode of the Less Chatter, More Matter podcast we chat with Soundari Mukherjea, a self-described Chief Everything Officer at Soundbytes11, who helps leaders and teams communicate with more purpose and impact through the po...

Are you a comms professional searching for your next role, or are you in an organisation trying to find the right communicator for your team? It can feel tough out there right now: talented people are struggling to stand out, and employers are missing out on great candidates because their job ads just don’t connect. In this episode of Less Chatter, More Matter, we share three practical tips for co...

When it comes to communication, what you don’t say can be just as important as what you do.  In this episode of the Less Chatter, More Matter podcast, we sit down with speaking coach, performer, and strategist Shea Evans to unpack the often-overlooked power of body language, and how it can elevate your leadership, boost internal comms, and build stronger connections. With more than two decades of...

Are generational communication preferences fact or fiction? This episode of the Less Chatter, More Matter podcast dives into one of the hottest topics from the 2025 IABC World Conference: navigating communication across multiple generations in the workplace.  From Gen Z to Boomers and beyond, we explore whether the so-called generational divide is backed by evidence or built on unhelpful stereotyp...

In this special episode of Less Chatter, More Matter, recorded live from the IABC World Conference in Whistler, we explore how to refresh and reframe change communication in a world where attention is fragmented and information overload is the norm. Too often, communicators fall back on familiar tools and templates when managing change initiatives... but with today’s audiences juggling endless pri...

In this episode of the Less Chatter, More Matter podcast, we dive into one of the trickiest parts of being a communicator: managing challenging relationships with stakeholders who just don’t get it.  Whether it's clashing with HR, navigating gatekeeping internal comms teams, dealing with leaders who think they know best, or trying to manage change in a project where everyone expects comms to...

Clear communication isn’t about using big words or sounding clever. It’s about making sure your message lands.  In this episode of Less Chatter, More Matter, we are sharing 7 practical tips to help you simplify your communication so it’s easier for your audience to understand and act on. Whether you're dealing with senior leaders, change-resistant teams, or complex topics that need breaking d...

Effective communication isn’t a nice-to-have for leaders, it’s essential. But here’s the problem: 9 out of 10 employees say their leaders aren’t cutting it when it comes to communication, and 6 out of 10 new managers receive zero training in this space. No wonder so many leaders are overwhelmed and underperforming. In this episode of Less Chatter, More Matter, we explore five practical, no-cost wa...

The return-to-office debate is back, and a lot of businesses are all but making their employees return to the workplace. However, are these organisations giving the right reasons as to why employees need to return... or are they still communicating in a way that doesn't resonate? In this episode of Less Chatter, More Matter, we ask culture and comms expert, Anshuman Kumar, how he's seen...

In this episode of the Less Chatter, More Matter podcast, we are joined by Kate Neilson, a Senior Editor and Content Strategist at Mahlab, to explore how change fatigue happens in an organisation, and what comms can do to essentially, fix it. With extensive experience writing for the Australian HR Institute and working closely with business leaders, Kate offers a unique perspective on the challeng...

When your team is 250 people strong, morale is shaky, and no one’s in the same physical location, how do you communicate a major organisational change—let alone get people on board with it? In this episode of Less Chatter, More Matter , we get a behind-the-scenes look at an award-winning change communication project Mel Loy delivered for a local government client navigating a complex transformatio...

If you’ve ever opened LinkedIn, stared at the blank post box, and thought, “What do I even say?”—this episode is for you. Fady Ramzy is an international digital communications consultant, LinkedIn top creator, and trainer for LinkedIn Top Voices. He’s passionate about helping professionals and leaders stop lurking and start leveraging LinkedIn to build an authentic, strategic personal brand. In th...

Let’s be real — restructures suck. They’re messy, stressful, and almost always handled poorly. But do they have to be? In this episode, we roll up our metaphorical comms sleeves and dig into why we keep getting restructures wrong (spoiler alert: it’s not just the org charts), and what communicators can actually do to help make them suck a little less. From the jargon-laden emails no one wants to r...

What would you do if a client came to you and said they no longer needed your services, because they’re going to use ChatGPT instead? This is the situation today’s guest, Ana Pista, faced recently. If you don’t know Ana, start now! She’s the founder and CEO of Ardent Communications based in the Philippines. She’s a seasoned PR expert with more than two decades of experience, having honed her skill...

Reputation takes years to build and only moments to break... and a lot of the time, it's due to something fairly simplistic that many wouldn't have planned for. In other times, it can be as signficant as a media storm, unethical behaviour or even worldwide crises.  No matter the issue, the real work comes after the crisis has been managed and dealt with. This is where the reputational re...

The Asia Pacific region is a powerhouse of growth and opportunity, and for communication professionals, that means a lot of exciting trends to watch. In this episode of Less Chatter, More Matter, we share key insights from the IABC Asia Pacific Fusion 2025 Conference in Manila. We dive into the five biggest trends shaping the future of comms and PR in the region, such as how the conversation aroun...

Change is only as successful as the confidence behind it, which is why this week's episode of the Less Chatter, More Matter podcast features confidence expert Lata Hamilton.  Lata runs us through the ways in which a lot of organisations often struggle with transformation, alongside how they can fix it. She talks to the way many lack foundational change capability, which makes even relatively...

Off the back of Tropical Cyclone Alfred here on the east coast of Australia, we have seen the quick rise of the not-forgotten behaviour seen during the height of the pandemic: toilet paper hoarding. Now, it may seem silly, and at both times you may have scoffed at the idea... but have you ever actually wondered why people rush to buy toilet paper during a crisis? Because we have. And right now, we...

As professional communicators, team leaders, change managers, and even project managers, we can often be tasked with managing events. Whether it's a CEO town hall, a conference, an expo, or anything in between, there's always some kind of event we will be called in to help organise, if not manage, entirely. Though that doesn't mean we know what we are doing. In fact, quite a few of...

If you’ve ever had your eyeballs assaulted by a PowerPoint disaster—think endless bullet points, chaotic graphics, and a structure that makes zero sense—this episode of the Less Chatter, More Matter podcast is for you. We tackle the all-too-familiar scenario of being handed a presentation that needs major help before it lands in front of a VIP... but instead of just fixing slide decks one by one,...

Creativity in Public Relations and communications isn’t just about artistic talent—it’s a mindset that thrives on collaboration. In this episode, Kirsty Visman from Superdream joins us to discuss how creativity plays a crucial role in problem-solving and campaign success, both in PR and comms. Kirsty shares insights on overcoming barriers like budget and risk aversion, the evolving media landscape...

Not everything needs a comms plan, and not every comms plan needs to be extensive. On this week's episode of the Less Chatter, More Matter podcast, we explain away how you can easily outline and specify your comms before you even start. In fact, we share three essential questions every communicator should ask before crafting their messages. We all have busy schedules and information overload,...

In this episode of Less Chatter, More Matter , Mel Loy chats with personal branding and career expert Petra Zink about why your reputation, and your personal brand, is your most valuable asset—especially in today's digital-first world. Petra shares why personal branding is more than just self-promotion—it's about shaping the perception others have of you. She explains how a strong person...