Less Chatter, More Matter: The Communications Podcast

Office moves and renovations often look simple on paper, but in reality, they’re people-heavy changes that can quickly become disruptive if communication isn’t handled well. So, in this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten with this week's focus on practical communication strategies to support organisations through an office move or major ref...

Restructures are one of the biggest and scariest people change scenarios organisations face, especially when roles are impacted and redundancies are on the table.  In this episode of the Less Chatter, More Matter podcast, we're doing another Topic in Ten - this time, we're unpacking restructures from a people change and communications perspective. Drawing on extensive experience supporti...

Welcome back to another Topic in Ten, and on this week's episode of the Less Chatter, More Matter podcast, we're chatting: Enterprise Agreements (EAs). EAs are one of the most common and complex people change scenarios in a workplace, and they require careful, consistent and well-planned communication.  In this episode, we unpack EAs (from an Australian perspective) and explain what comm...

As 2025 comes to a close, Episode 150 marks a major milestone and offers a moment of reflection on the ideas, conversations, and insights shared throughout the year from a tonne of our incredible poddy guests. In this special wrap-up episode, we revisit some of the most powerful moments from conversations with guests across communication, change, leadership, and storytelling. Rather than introduci...

In the wake of tragic events, silence from organisations can feel just as loud as saying the wrong thing. In this episode of the Less Chatter, More Matter podcast, we explore five key things every business communicator should consider when responding to tragedy. From why ignoring the situation can damage trust, to when and how to pause planned content, we unpack what it really means to communicate...

What a year! Filled with political upheaval and natural disasters all the way through to global protests, major elections and fast-moving technological change... you could say 2025 has been a whirlwind.  With so much happening around us and within our organisations, it’s no wonder many people feel overwhelmed as we approach the end of the year. In this episode of the Less Chatter, More Matter podc...

In a world overflowing with noise, leaders everywhere are searching for ways to make their messages land. Whether you’re communicating with employees, customers or entire organisations, the challenge is the same: how do you cut through? In this episode of the Less Chatter, More Matter podcast, we are joined by actor-turned-corporate-communication expert David Pullan, co-founder of The Story Spotte...

We’re officially entering the pointy end of the year and with the holiday slowdown approaching, there are only a few short weeks left to get your planning done for 2026. If you’re feeling overloaded now, that pressure won’t disappear next year unless you take time to reset, refocus and set your team up with clear goals and boundaries. In this episode of the Less Chatter, More Matter podcast, we wa...

Clear strategic goals and meaningful values are essential for organisational success, but most employees can’t remember them, let alone apply them.  In this episode, we explore why strategy and values often fail to stick, and then, we share six practical, research-backed tactics to embed them effectively across your organisation. You’ll learn how co-creation taps into ownership and social identity...

Here we see a Tale of Two Transformations... and with it, the large divide between experiences that became the catalyst for this episode's creation.  This divide: why a change can thrive in one organisation but collapse in another — even when they start with the same strategy, consultants, and goals? In this episode of the Less Chatter, More Matter podcast, we explore five universal truths ab...

This week, we’re celebrating a big milestone! Five years in business and a brand new chapter with a brand new brand name (say that fast 10 times). We are now: Cuttlefish! To celebrate, this episode is all about five of the biggest communication lessons we have learned along the way. These lessons apply whether you run your own consultancy or work in-house. We chat about why it's important to...

What does it really mean to be aligned, and why is it so hard to achieve? In this episode, Zora Artis joins us to unpack the concept of alignment: what it is, what it isn’t, and why so many organisations struggle to get it right. Zora explains that alignment isn’t actually about everyone agreeing, but rather, about creating shared meaning and direction so people can move together with purpose.  Ye...

Are you guilty of copy-and-pasting your comms plan each time?  It may sound more efficient but when these habits become our norm, we risk repeating the same mistakes and missing the outcomes we actually want. In this episode of the Less Chatter, More Matter podcast, we explore five common mistakes we see in communication plans, especially during times of internal change, and what to do instead.  W...

What does it really mean to communicate inclusively and are we doing enough to make our messages accessible to everyone? In this episode of Less Chatter, More Matter, we speak with Julie Malvian, co-founder of Code Read Dyslexia Network, Assistant Principal, and long-time advocate for children and adults with learning differences. Julie shares what dyslexia is (and what it’s not), how to spot the...

If you're in Australia, then Spring has sprung... or whatever that quote usually is. Generally speaking, us Aussies get the first inklings of Spring through the wafts of breeze passing our heads as we get swooped by territorial magpies. However, Spring also marks the start of our disaster season with floods, cyclones, fires and heatwaves.  In this episode of the Less Chatter, More Matter podc...

Every October, workplaces across Australia shine a spotlight on safety during Safe Work Month. Posters go up, toolbox talks are scheduled, and inboxes fill with reminders about procedures and policies. For many workers, the messages feel repetitive, predictable and sometimes irrelevant. In this episode of the Less Chatter, More Matter podcast, we sit down with Stephen Harvey, a safety professional...

Moving to a new country takes courage, especially when there may very well be different language barriers. However, it's worth wondering... what happens when your new workplace has communication you can't keep up with?  Even if it's not just a different language, there is a risk of misunderstandings, safety risks, and missed opportunities simply from cultural differences alone! Whic...

Engagement surveys are everywhere, and it’s tempting to use those scores as proof that your internal communications are working. In fact, a lot of people, and senior leaders, ask for exactly those scores to prove communication cut through. However, engagement isn’t just about comms because it’s shaped by leadership, culture, salaries, career development, values, and more. So if engagement isn’t th...

Stepping into leadership doesn’t magically equip someone with the ability to communicate well. Yet, so many organisations still assume it does. In fact, research shows that 82% of new leaders receive no formal training, which means many simply copy the habits of their past managers.  The result? Poor communication that trickles down and impacts whole teams. Which is why this episode of the Less Ch...

Change and communication work can be challenging, with shifting priorities, tight deadlines, and complex approvals creating frustration.  Which is why on this episode of the Less Chatter, More Matter podcast, we sit down with Gilbert Kruidenier, organisational change expert, author, and volunteer firefighter, to explore common frustrations in change projects and practical ways to overcome them. Gi...

Have you ever been halfway through a project only to discover priorities have shifted? Or chasing information from another team that never comes? Maybe you feel like no one really knows what your team does. These are all symptoms of a siloed culture and while silos often start at the top, communicators can play a vital role in breaking them down. In this episode, we share four practical strategies...

When we think of internal communication, we often jump straight to emails, intranets, and town halls... but what about listening? How do we truly hear employees and act on what they share? In this episode of the Less Chatter, More Matter podcast, we're joined by Howard Krais, co-founder of True Communications and co-author of Leading the Listening Organisation . With decades of experience in...

Ever nailed a comms campaign, where you know it's clear, concise and beautifully targeted, only to find it falls flat in action?  The missing ingredient might be emotion. In this episode, we dive into the power of 'getting them in the feels' and why emotions are often the deciding factor in whether your audience engages, acts, or ignores your message entirely.  Drawing on fascinatin...

In the crowded and competitive world of Not-For-Profits, how do you cut through the noise, move hearts, and inspire action? In this powerful episode, we chat with Gurpreet Bhatia, Regional Communications Director for Asia at Heifer International, about the art and impact of storytelling in the nonprofit space. Gurpreet explains why storytelling is the soul of effective NFP communication and how re...

Change projects don’t always run smoothly. In fact, they often stall, slow down, or get tangled in roadblocks. So what happens when you’re expected to keep communicating about a project… but there’s nothing new to report? In this episode of the Less Chatter, More Matter podcast, we explore the tricky territory of staying visible and valuable when change efforts are stuck in the slow lane.  You&apo...