Learning Without Scars

Send us Fan Mail Have you ever wondered what truly powers a thriving workplace? Join me and my good friend Kurt Pease, as we unravel the impact of employee engagement and recognition on the vitality of a business. Kurt, a seasoned expert in harnessing the potential within teams, shares his wisdom on creating a culture of appreciation that goes beyond the bottom line. Together, we explore the gener...

Send us Fan Mail Navigating the labyrinth of a male-dominated engineering world, Sara Hanks brings her narrative to the forefront, sharing the trials and triumphs from her journey that prove both her mettle and the pervasive gender dynamics in STEM. With a keen understanding of the complexities of business efficiency, Sara's tales of exceeding financial targets and mentoring veterans in the w...

Send us Fan Mail Unlock the transformative power of data as we embark on an exploration with Steve Clegg of Zintoro, where the convergence of business analytics and artificial intelligence takes center stage. Steve's remarkable journey from WR Grace to Avis, and eventually to EIA Investors, serves as our roadmap through the intricacies of predictive models, algorithms, and the potent net prom...

Send us Fan Mail Prepare to navigate the treacherous waters of America's employment and skills terrain with Ed Gordon, the sage voice behind the white paper "Job Shock" and the influential book "Future Jobs." As we dissect the alarming skills gap threatening to leave half of the workforce in the lurch by 2030, we dive deep into the crumbling education-to-employment pipelin...

Send us Fan Mail Could our reliance on artificial intelligence be numbing our innate human touch? Join myself and John Andersen as we dissect the delicate dance between emotional intelligence and AI in today's business world. In a landscape where numbers and algorithms reign supreme, we take a step back to appreciate the unquantifiable value of intuition and gut feeling that fuels true vision...

Send us Fan Mail Unlock the secret to seamless integration in the auto industry with our special guest Mets Kramer, who joins us on a journey to decode the complex relationship between systems providers and dealerships. As we navigate the murky waters of dealer management systems, Mets brings his dual expertise in dealership operations and software development to the forefront, illustrating the cr...

Send us Fan Mail Prepare to unravel the tangled reality of business systems within the heavy equipment and agriculture sectors alongside industry expert John Andersen. In a marketplace where the schism between dealership demands and software solutions deepens, we dissect the shortcomings of recent mergers, such as the one resulting in Vital Edge, critiquing their surface-level rebrandings that neg...

Send us Fan Mail Uncover the intricacies of failure analysis with industry expert Jim Dettore from Failure Analysis Services, as he takes us on an enlightening journey through the labyrinth of machine breakdowns and preventative strategies. His story, morphing from a seasoned machinist to a heralded trainer, offers a treasure trove of knowledge, emphasizing the importance of keen inspection skills...

Send us Fan Mail Brace yourself for a fascinating journey into the world of equipment dealerships and rental companies with our guest, Matt Harris, the innovative mind behind Texada. A revolutionary software that is shaking up the traditional approach in this industry, Texada uses an integrated platform, cloud-based software, and an experienced team to push boundaries and bring about real change....

Send us Fan Mail Ever wonder why the "Say Do" principle resonates so profoundly in today's workplace culture? Ponder no more! Our enlightening conversation with Ohio-based podcaster, Sara Hanks, peels back layers on this notion, spotlighting its vital role amidst changing dynamics between different generations at work. We shine the beacon on the importance of mutual respect and a pr...

Send us Fan Mail What could your career journey look like if you dedicated your life to product support in the construction industry? We sat down with Ron Wilson, a seasoned professional who climbed the ladder from working a night shift in a warehouse to becoming a field service manager. Ron shares a unique perspective on the evolving landscape of our industry, the importance of career growth, and...

Send us Fan Mail Ready to step into the future of equipment management? Prepare to be wowed as Dale Hanna, founder and president of Foresight Intelligence, introduces us to an AI-powered, voice-enabled platform that's set to be a game-changer. Deep dive into a world where manual input becomes a thing of the past, real-time equipment location is the norm and work orders, utilization, and inspe...

Send us Fan Mail When was the last time you considered a career path beyond the traditional route? Isaac Rollor, our guest for today, chose to leap straight into work after high school, bypassing college. He shares his insights on non-traditional career paths, specifically focusing on the importance of technical skills in a dealership. Isaac's experiences shine a light on the unique advantage...

Send us Fan Mail Ever wondered why there's a gaping chasm between sales and service departments in the technician industry? Are you curious about the future of heavy equipment service providers? Node-wrenching conversation with industry insider Alex Kraft promises to provide eye-opening insights into these questions and more. Alex demystifies the economic challenges crippling the industry, ca...

Send us Fan Mail Ever wondered how curiosity could play a central role in your hiring strategy? Or why credentials aren't always the gatekeepers to success? Well, for all the curious minds out there, we're thrilled to welcome Sara Hanks to our podcast. Sara, a seasoned blogger and a digital transformation expert, shares her wisdom and insights on hiring, performance reviews, and the role...

Send us Fan Mail How do relationships shape our lives, businesses, and legacies? Join us in a profound conversation with Ed Wallace as we unfold the intricate fabric of meaningful connections and their long-lasting impact. We draw upon the microcosm of our individual lives, sketching them as a 'dash' of about 85 years. Within this dash, we emphasize the power of relationships - the core...

Send us Fan Mail Join us on a fascinating journey with industry expert John Andersen as we unpack the evolution of dealer management systems in the automotive industry. We'll reveal how the industry seems to be in a standstill regarding dealer computer systems and discuss the public reaction to John's blog post about the changing landscape of systems and contracts. Alongside that, we&apo...

Send us Fan Mail Are you ready to redefine your understanding of leadership? Join us for an enlightening conversation with our special guest, Sonya Law. With extensive experience in corporate and consulting roles, Sonya brings a fresh perspective to the evolving landscape of leadership. Our discussion uncovers the necessities of a modern leader, highlighting the shift from traditional command and...

Send us Fan Mail Are you ready to embark on an enlightening journey through the evolution of computer systems in the dealership world? Accompany us, your hosts, as we rewind to our humble beginnings with Joseph and Jennifer on our first interaction with on-premise AS400 green screen applications. We delve into how the understanding of dealers' modus operandi plays a crucial role in identifyin...

Send us Fan Mail Get ready to revolutionize your entrepreneurial journey with Alex Kraft, the dynamic founder of Heave. Imagine being a pioneer, leading a new wave of innovation and success in your business. That's exactly what Alex did and he's here to share how channeling the mindset of early adopters and understanding the landscape of 'pioneers and settlers' can make a world...

Send us Fan Mail How can becoming an accredited education provider impact your workforce development initiatives? Join us as we chat with Caroline, our curriculum expert and IACET liaison, to uncover the secrets behind the accreditation process and the essential role of privacy policies in protecting student data. You won't want to miss her insights on the international side of accreditation...

Send us Fan Mail Can you imagine a world where business systems are augmented by artificial intelligence, maximizing efficiency and leading to positive change in the marketplace? Join our conversation with John Andersen, who recently published his dissertation on the state of the market and business systems, and explore how innovations in AI-driven technology have the potential to revolutionize th...

Send us Fan Mail What if taking a vacation could bring you valuable lessons that impact your daily life? Join us as we welcome back Sarah Hanksback, who shares her unforgettable experience in Iceland and how it reinforced the importance of finding balance between our careers, family, and personal well-being. Discover the breathtaking landscapes of Iceland as Sarah recounts her journey with her mot...

Send us Fan Mail With the increasing pace of change in technology and communications and artificial intelligence and data analytics something is being left out of the discussions. The end user. The machine operator and the owner of the machine. Who is at the table in discussions about what is needed in technology and information who represents them?   Visit us at LearningWithoutScars.org for more...

Send us Fan Mail With the dealer business systems receiving investments from venture capitalists and mergers taking place, are changes going to be coming to business processes? With Data Analytics and Business Intelligence, open AI and Telematics, sensors to monitor machine health and third-party software for electronic parts catalogues and repair and maintenance instructions things are changing v...