Learn and Be Curious with Doug Herrington

What does it take to keep prices low on hundreds of millions of products? In this episode, Doug sits down with Christa Glenn, Vice President of Pricing and Promotions at Amazon. Christa shares how Amazon's pricing philosophy puts customers first (and profit second), why tenets matter, and how her team prepares for Prime Day. And along the way, Christa and Doug swap stories about the first Prime Da...

What does it take to run a 665,000-square-foot fulfillment center with 3,000 employees and millions of products? In this episode, Doug sits down with Alessandro Carbone, an Amazon General Manager who traded his law career in Italy—and never looked back. Alessandro shares how he thinks about flowing a building like a river, why a clean floor is a safety strategy, and what it means to lead like a ma...

Amazon is transforming how customers shop for groceries by bringing fresh perishables directly to customers through Same-Day Delivery on Amazon.com. Doug Herrington sits down with Sidira Sisich, a Senior Product Manager on the Amazon Grocery team, to explore how Amazon integrated fresh produce, meat, dairy, and more into its Operations network. Doug and Sidira talk about why speed matters in busin...

Over the past three years, Amazon has hit record-breaking delivery speeds—and our customers are loving it. Learn about one of the ways Amazon is innovating to bring faster delivery for all kinds of products in cities and rural communities alike. Doug Herrington sits down with Kandace Kapps, a Director in Same-Day Ops Integration, to explore how Amazon continues to get faster—and safer. They also d...

What if getting prescription medication were as simple as online shopping? After reinventing shopping, Amazon is applying the same innovative thinking to healthcare, delivering prescriptions to customers’ doorsteps and in creative new ways like kiosks. Doug Herrington sits down with Hannah McClellan, VP of Amazon Pharmacy Operations, to explore how Amazon Pharmacy works, what problems it is design...

Hosted by Amazon’s CEO of Worldwide Stores, Learn and Be Curious with Doug Herrington goes inside Amazon’s innovation. In each episode, Doug and his fellow Amazonians unpack how new products, inventions, and ideas are developed, tested, and scaled within Amazon’s peculiar culture.