Leading with Conversation

Happy 2025, and thanks to all the colleagues and leaders we worked with in 2024! In this short episode, we wrap up 2024 with an update of what we've been working on, what we'll continue to focus on in 2025, and some of the highlights and "best moments" of the last 12 months -- with a special up-close look at the fantastic work we continue to do with Navy Medicine (NAVMED). The Jorgensen Learning C...

Happy Holidays, friends! In our previous podcast episode, we discussed the importance of Context, Purpose, and Outcome (CPO) for establishing focus and intent for the meetings and conversations we have… In this installment, Dr. Ray and coaches Colleen Sullivan and retired Navy Captain Lena Hartzel continue their discussion, sharing tactics on how to apply CPO to each agenda item in that meeting… T...

"What are you talking about?" While we may not ask that literal question at the beginning of every conversation, it's certainly a question that should be answered before that conversation takes place. In this episode of the Everyday Leadership Conversations podcast, Colleen and Dr. Ray visit with retired Navy Captain Lena Hartzel for a discussion about how best to prepare and "set the stage" for a...

A common question our clients ask is, "Why do we seem so busy in our work, yet not actually accomplish anything?" It may be a feeling you're familiar with as well. In this episode of the Everyday Leadership Conversations podcast, the JLC coaches discuss how clarifying purpose, and defining roles and responsibilities across your team can lead to better alignment, improved collaboration, and more ef...

Have you ever thought about your meeting as something that should be "designed?" Design implies purpose and intent, and meetings should have both. In this episode, Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide continue their discussion around the "Context, Purpose, Outcome" process in meetings. They'll show you how to use the method in reverse, so you can better design your meetings and...

"Why do you start your meetings like that?" It's a question we get asked frequently by our clients, and it's the subject of our latest podcast episode.  Join Dr. Ray and JLC coaches Colleen Sullivan and Kathy Roide for a discussion about using the "Context, Purpose, Outcome" protocol to open your meetings and define the intent and focus for that meeting. The team will also talk about why that proc...

"Plan Do Study Act" is a great framework to use for creating… well, anything! It's a tool we at JLC believe in and use frequently. In this episode of the JLC podcast, Dr. Ray and Colleen Sullivan will show you how to use the "PDSA" method to construct, organize, and enhance the effectiveness of your meetings. The Jorgensen Learning Center offers a variety of programs for individuals and organizati...

Most people focus on enhancing their work capabilities to become successful, however have you ever considered working on yourself? Join Team JLC as they discuss how they have worked harder on themselves to attract success. By the end of the discussion, you'll take away a few key ideas you can use to not only make sure you find success – but also that success finds YOU. The Jorgensen Learning Cente...

Want to make a difference in the outcome of your meetings? Start with how you show up to them. Are you prepared? Ready to listen? Engaged? How you show up in a meeting can impact the quality of the conversations and the results achieved.  Join Team JLC in this short podcast episode as we share how you can use essential questions to ensure you are showing up as your best self and influencing others...

Drama is constantly in our lives, and yet how can we ensure we are not contributing to it? Join JLC teammates Colleen, Terry, and Dr. Ray as they provide several real life stories and examples of how drama can easily sway public opinion and have devastating unintended consequences. By the end of the episode, you'll learn some ways to help keep drama in your life managed and in perspective. The Jor...

In Part 2 of our discussion on Trust and Trustworthiness, the JLC team helps you to identify the trustworthy people in your life. You'll hear stories filled with examples (and NON-examples) of trustworthy people… Among the stories you'll hear: an amazing sea story about how our JLC Associate Joe Marshall, in his prior life in the Navy, demonstrated trust and trustworthiness with those within his c...

Much of our professional relationships are based in trust of our colleagues and teammates. How do you develop trust within a team?  How do you demonstrate trustworthiness to your team?  Listen in on Part 1 of this two-part conversation with Dr. Ray, Vince, Colleen, and Joe as they discuss Trust and Trustworthiness in the workplace. You'll learn key leadership language and behaviors that enable you...

Why bother? Why does all the stuff we talk about in our podcasts and our client work matter to so many? Join Dr. Ray and JLC coaches Colleen Sullivan and Joe Marshall in a conversation about the impact and meaning surrounding the work we do. Key takeaways: You'll learn how quality relationships create high-performing teams, and how more effective, more efficient meetings can impact your organizati...

Welcome to Part 4 in our podcast series on Data Literacy and Fluency. Leaders share data frequently with those they lead, with the intention of producing a change in current processes or behaviors to enhance results. In this episode, Vince, Colleen, and Dr. Ray will help you learn ways to engage in data conversations that use story as a way to convey key messages that focus on the desired state an...

Welcome to Part 3 our podcast series on Data Literacy and Fluency. So many times we look at a data set and immediately react…. During this conversation, Vince, Colleen, and Dr. Ray help you learn ways to shift from reaction to responding… You'll learn about how a tool called the Ladder of Inference can support curiosity and confirmation of assumptions and conclusions, and how it all ties into our...

Welcome to Part 2 our podcast series on Data Literacy and Fluency. As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In this installment, Vince, Colleen and Dr. Ray talk about how to recognize actionable, meaningful  data, so that we can first be...

Welcome to our podcast series on Data Literacy and Fluency. As we move forward in the Information Age, data comes at us almost constantly. With SO much data in our professional and personal world, how do we make sense of it, and how do we use it more effectively? In Part 1, Vince, Colleen and Dr. Ray help you learn ways to match data to the outcomes you are trying to achieve, personally or with a...

Have you ever sat through a presentation and thought, "When will this END?" We all have. In Part 2 of our podcast series on Persuasive Presentations, the JLC team shares some stories and examples of good presentation tactics, and MANY examples of not-so-good presentations. This series of podcasts supports our May 2022 webinar on purposeful, persuasive presentations. View the original webinar here:...

Public speaking can be anyone's worst nightmare… However did you know effective presentations follow a certain cadence? Join the JLC Team in Part 1 of our latest podcast series, and learn the 3 Ps of effective presentations, and learn how to become a more effective, more impactful, more memorable presenter and speaker. This series of podcasts supports our May 2022 webinar on purposeful, persuasive...

At JLC, we believe there's an art and practice to leadership. That the best leaders are those of us who are always in a state of learning. Listen in as Dr. Ray, Colleen, Vince and Terry talk about the traits and tactics of a "Learning Leader." We're sure you'll find useful tips you can take away in your leadership journey… and we're liable to learn a thing or two before the end of the episode, too...

Welcome to the final piece of our six-part look at Adaptive Leadership, and its connection to Conversational Leadership… The sixth tenet is Protecting the Voices of Leadership from Below. Listen as the JLC team discusses team alignment, and the importance of keeping the vision, voice, and authority of leadership intact. Key themes: teamwork, undermining authority, staying in the present moment. Vi...

Welcome to Part 5 in our podcast series on Adaptive Leadership, where the JLC team furthers their discussion about recognizing the difference between Technical  Challenges, which can be solved via authority, and Adaptive Challenges, which require team participation from those doing the work. Key themes: disequilibrium, empowerment, experimentation View the original webinar here: https://www.youtub...

Welcome to Part 4 in our podcast series on Adaptive Leadership. Once you the Leader have identified the challenge before you, assessed your situation from "the balcony," and managed any distress among your teammates, the next step is to maintain disciplined attention to our situation and challenge to ensure our solution is executed the way we intend. Listen in as Dr. Ray and the JLC team unpack th...

Welcome to part 3 in our podcast series on Adaptive Challenges in leadership. After taking a look at our situation from "the balcony," and next identifying those adaptive challenges, comes our next step. In this week's episode, Dr. Ray and the JLC team talk about how to regulate any distress that comes during the process of adapting to these new changes and challenges. Key themes: creating a safe...

Welcome to Part 2 in our podcast series on Adaptive Leadership. In part 1, we learned how to get the "balcony" view of our situation. Now it's time to actually identify those Adaptive challenges. Listen as Vince, Colleen, and Dr. Ray give you tactics on how to practice using that balcony view to pin down those specific Adaptive problems.   View the original webinar here: https://www.youtube.com/wa...