Lasting Impressions with Stephenie Goddard

Clinical skill may get you started, but leadership is what builds a successful practice. In this episode of Lasting Impressions, David R. Rice shares his perspective on the leadership, systems, and business mindset required to thrive in today's dental landscape. From building high-performing teams and creating scalable systems to navigating staffing challenges, shrinking reimbursements, burnout, a...

Dr. Laylay Lohmann, Co-founder and Clinical Director of Apex Dental Partners and a 2023 Guiding Leaders graduate, explores what separates a skilled clinician from an effective leader and how closing that gap starts with personal accountability. She shares how improving patient communication and embracing technology helped her transform case acceptance, while empowering patients to better understan...

In this episode of Lasting Impressions Dr. Layla Lohmann shares how she helped build Apex Dental Partners from a single practice into a growing organization by focusing on prevention, patient education, and clinician support. She also discusses the leadership lessons from Guiding Leaders that helped her overcome a fear of difficult conversations — and how that shift changed the way she shows up fo...

From "Case of the Week" to AI-driven workflows, our guest Michael DiTolla, DDS, FAGD, discusses how technology, education, and digital dentistry have transformed the profession, and why the future belongs to dentists willing to relearn what they thought they knew. (00:00) Opening and Introductions (00:33) Ironman Races and Weight Loss Contests (02:34) YouTube, Coffee Mugs, and Case of the Week (03...

From private practice to becoming one of dentistry's most recognizable educators, Dr. Michael DiTolla shares how authenticity, curiosity, and a willingness to challenge convention helped shape his career and influence modern dentistry. (00:00) Living With Sleep Apnea and Oral Appliance Therapy (00:23) Welcome Back to Glidewell and Reflecting on Leaving (01:14) Choosing Between Glidewell and Sirona...

Dr. Cary LaCouture shares how embracing technology through Glidewell.io transformed not just his clinical process, but the entire patient experience. He explains how fully integrated digital workflows can create immediate value, reducing restorative time, improving efficiency, and giving clinicians more freedom to focus on patients rather than process. (00:00) When Dentistry Changes a Life (00:31)...

Dental school teaches you how to treat patients. It doesn't teach you how to lead, hire, or run a business. Dr. Galler gets into the real side of dentistry. He dives into what it takes to build a team, earn trust, handle rejection, and connect with people in a meaningful way. Because the hardest part of dentistry isn't always clinical. (00:00) Previously on Lasting Impressions : The Scale of Impac...

Dr. David Galler has spent his career proving that dentistry can be different, more digital, more human, and a lot less intimidating. In this episode of Lasting Impressions, he shares his personal journey, the community of dentists he's built, and the philosophy behind why humor matters just as much as clinical skill. (00:00) Inside Joke Beginnings and Familiar Faces (00:31) Welcome Back and Intro...

"Lasting Impressions" explores the real moments behind leadership, and the legacies people create. Moving beyond polished highlight reels, the series focuses on the experiences that define leaders across industries.     Each episode features conversations with founders, innovators, and change-makers who share the risks worth taking, the pivots no one saw coming, and the lessons you won't find in a...

Jim Glidewell gives an inside look at what it takes to scale a successful business, the leadership mindset behind building a lasting legacy, and how digital transformation is reshaping the future of dentistry. (00:00) Previously on Lasting Impressions : Learning From Big Mistakes (00:30) Reaching the End of Constant Change (01:05) Competition Versus Legacy (02:12) Competing With Yourself to Innova...

With 18 practices under her leadership, Dr. Lan Chi Le discusses how she manages her US Dental Professionals company and what techniques she uses to keep growing. She reviews how to take risks, manage different seasons of business, balance home life, and keep a tech-forward approach.  (00:00) Advice to a Younger Self on Money and Risk (00:34) Welcome Back and Introducing Dr. Lan Chi Le (01:23) Cle...

Jim Glidewell reviews some of his "favorite mistakes" and how they evolved into some of the biggest successes for the company — and the dental industry at large. He discusses the benefits of assessing and taking risks while challenging the status quo. (00:00) Golf Course Fear Versus Business Risk (00:35) Welcome Back to Lasting Impressions (02:01) How Glidewell Approaches Risk and Decision‑Making...

Alumni from five cohorts reunite to share the personal impact of Glidewell's business and leadership development program for dentists.  (00:00) Setting Boundaries as a Leader (00:35) Welcome Back and the Power of Guiding Leaders (01:00) Redefining Success Beyond Money (01:59) Leadership Through Relationships and Care (03:48) Showing Up for Your Team in Times of Crisis (04:00) Finding the Courage t...

Alumni from five cohorts reunite to share the personal impact of Glidewell's business and leadership development program for dentists. (00:00) A Fight Club–Level Introduction to Guiding Leaders (00:31) Welcome Back and Introducing the Guiding Leaders Panel (01:19) Naming the Room: How Everyone Is Feeling Today (02:13) Meet the Panel: Cohorts, Locations, and Backgrounds (03:24) Each Leader's Guidin...

Leila Fejzagic joins the discussion with Jim and Stephenie, reflecting on her Glidewell experience and the making of "Constant Change." (00:00) Delegation, Leadership, and Setting the Tone (00:35) Welcome Back to Lasting Impressions (00:43) Introducing Leila and Peeling Back Constant Change (01:22) The Origins of Constant Change and Jim's "Jim Gems" (02:05) From Internal Memo to Published Book (03...

Jim Glidewell returns, sharing his secrets for making every hour count. He explains how vertical integration has kept his company ahead. (00:00) A Bold Take on Exit Strategy (00:20) Vertical Integration as Glidewell's DNA (01:05) Time Compression and Maximizing Every Hour (01:36) Why Bringing Work In‑House Beats Outsourcing (02:48) Time, Cost, and Control Through Vertical Integration (03:12) Harmo...

Christoph and Jonathan Weiss are the father-son duo leading BEGO, a family-owned German dental manufacturing company with a 135-year legacy. (00:00) Returning to the Bego Conversation: Part Two Begins (00:23) Succession Planning and the Reality Behind Family Leadership (01:21) Is Jonathan the Successor? Preparing the Next Generation (01:55) Why Failure Is Essential for Future CEOs (02:43) Open Con...

Christoph and Jonathan Weiss are the father-son duo leading BEGO, a family-owned German dental manufacturing company with a 135-year legacy. (00:00) Welcome Back to Lasting Impressions and Introducing Bego (00:29) A Multi‑Generation Family Business in Dentistry (01:54) 135 Years of Innovation While Staying Privately Owned (02:01) Tracing Bego's Leadership Lineage and Succession (03:30) Jonathan We...

Jim Glidewell shares his approach to growing capital while keeping the daily lives of his employees at the heart of his business decisions. (00:00) Welcome Back to Lasting Impressions and Episode Focus (00:28) A Modest Apartment and Early Financial Perspective (00:44) Jim Glidewell Returns to Discuss Constant Change (01:08) Coming Home From Vietnam and Early Career Shifts (01:32) Meeting Rex Rayno...

Vince Dilley is the founder and CEO of Platinum Dental Services, a Utah-based DSO that has partnered with 45+ practices.   (00:00) Cold Open and Hidden Talent Icebreaker (00:21) Welcome to Lasting Impressions (00:47) Meet Vince Dilly and the Platinum Dental Story (01:31) Entering Dentistry Without a Dental Background (02:23) Buying the First Practice and Learning on the Fly (03:43) Patient Reactiv...

In the debut episode, Glidewell CEO Stephenie Goddard sits down with Jim Glidewell to discuss the untold stories behind his book. (00:00) Opening Story and Introducing Lasting Impressions (00:16) What Lasting Impressions Is Really About (01:00) Introducing Jim Glidewell and the Series Premiere (01:23) Why Jim's Story Matters for Leadership and Inspiration (02:17) Growing Up in Rural Kentucky With...