Last Client of the Day

In this episode, we kick things off with a candid roundtable discussion on why clients with curly hair still struggle to find stylists who feel confident working with their texture. We then dive deeper with Janine Jarman, Founder of Hairroin Salon and creator of Curl Cult, to unpack what’s really missing in beauty education and why curly and textured hair is still treated like a “specialty” instea...

Events look incredible, but are they actually making your beauty business money? In this episode, we kick things off with a candid roundtable discussion on why so many beautifully executed events fail to drive ROI. Then, we’re joined by Anya Knower, Founder and CEO of The Aesthetics Advantage, who shares secret strategies for turning events into conversion machines. Last Client of the Day is prese...

In this episode, we begin with a roundtable discussion exploring the critical importance of exit strategy planning for owners across the beauty and wellness space. From there, we dive into a conversation with Cameron Hemphill, founder of Growth 99 and the Medical Millionaire podcast, who unpacks why running your business like a private equity company can increase your value. Last Client of the Day...

This episode begins with a thoughtful roundtable discussion about the responsibility service providers carry when navigating sensitive topics. Leslie Perry, Executive Director of Professional Beauty Association (PBA), then joins to share information about CUT IT OUT, PBA’s powerful initiative that trains industry professionals to recognize the signs of domestic violence and support those in need....

Let’s run it back! In this sequel to one of our most popular episodes, hosts Shanalie, Daniel, Skya, and Jozlyn return to unpack even more outrageous client horror stories straight from AITA threads and the beauty community. From shocking salon drama to unforgettable encounters, buckle up for drama, laughs, and a few “did they really just do that?” moments. Last Client of the Day is presented by B...

Celebrity stylist Janine Jarman is an icon in the salon industry. Founder of Hairroin Salon and creator of Curl Cult, Janine has spent her entire career in the hair industry. From getting her start in high school styling hair for classmates to launching a successful salon to patenting and launching retail products carried in thousands of salons across the country, Janine’s story is an inspiring up...

AmSpa’s founder, Alex Thiersch, joins us to discuss what inspired him to start the organization and how its mission has evolved over the years. We also dive into medspa legislation, strategies for improving the industry’s image, and common compliance mistakes to avoid. Plus, he shares exciting medspa industry trends on the horizon and how you and your brand can stay ahead of the curve. Last Client...

Habit Med Spa and Facial Bar’s Owner, Summer Layton, and Head of Marketing, Lexie Engel, share how they’ve built a standout brand in a crowded aesthetics market. You’ll hear insights on defining a strong brand identity, hiring a team aligned with your philosophy, and building authentic client relationships. Plus, get a sneak peek into what’s next for their business, including a new education platf...

In this roundtable, our hosts of veteran beauty professionals tackle real-world ‘Would You Rather?’ scenarios around hiring, firing, feedback, and everything in between. Whether you're a business owner or team member, get ready to laugh, cringe, and learn during this hilarious debate.  Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagram.com/lastcl...

Education isn’t optional in aesthetics; it’s everything. In this episode, Patrick Hammonds, CEO and CFO of The Injection Room, dives into how the company is raising the bar in medical aesthetics with top-notch training and mentorship through the Injection Collective. Patrick also breaks down how the right education can prevent mistakes, avoid client spirals, and build confident, skilled profession...

In this special episode, we shine a light on our co-host Jozlyn Miller as a featured guest. With over 16 years of experience in spa management operations and client care, she dives into why the client experience is your most powerful revenue driver, what today’s clients expect, and how to turn one-time visits into lifelong relationships. Plus, Jozlyn unpacks the early touchpoints businesses often...

In this episode, Cameron Hemphill, founder of Growth 99 and the Medical Millionaire podcast, breaks down how medspa owners can track the right KPIs, build tech stacks that scale, and master client & patient retention strategies. From memberships to online bookings, he shares what the industry-leading practices are doing to maximize lifetime patient value and align marketing spend with revenue...

From starting fresh in cosmetology school in her late 20s to becoming an industry leader, Carla Zuniga’s story is proof that it’s never too late to pursue your passion. As a hairstylist, educator, podcast co-host, and the founder behind Her Power Pins , Carla’s multifaceted journey is rooted in empowerment, creativity, and purpose. In this episode, Carla shares her journey of reinvention, balancin...

After encountering countless scams in the medspa industry, Anya Knower, Founder and CEO of The Aesthetics Advantage, reveals what to avoid—and what really works. Discover how to optimize internal processes, improve your marketing, create high-converting events, and think like your patients for lasting success. Plus, learn how to stay ahead with 2025 aesthetic trends.  Last Client of the Day is pre...

From smarter scheduling to automated confirmations, beauty and wellness businesses are tapping into AI to save time and enhance the client experience. In this roundtable discussion, we’re unpacking what’s working, what’s not, and answering the big question: Is AI the task-relieving assistant businesses have been waiting for, or just another overhyped trend?  Last Client of the Day is presented by...

Please note: this episode includes discussion of domestic abuse, which may be difficult or triggering for some listeners. In this conversation with Leslie Perry, Executive Director of Professional Beauty Association (PBA), she shares how the organization supports, elevates, and unites beauty professionals and emerging talent as the largest and most inclusive trade organization in the industry.  Le...

FACE FOUNDRIÉ founder and CEO Michele Henry joins us to share how her personal struggles with hormonal acne fueled her path to skincare entrepreneurship. We explore what it takes to deliver an unforgettable client experience, how to carve out a clear point of difference in a saturated market, and why accessibility and consistency are her non-negotiables. Michelle also opens up about her path to fr...

Welcome (or welcome back) to Last Client of the Day, a weekly podcast featuring top industry experts and entrepreneurs redefining beauty, wellness, and self-care. Tune in for empowering stories, heartfelt conversations, and wrap your day feeling connected, inspired, and ready to do it all over again tomorrow. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.i...

In this episode of Last Client of the Day , hosts Shanalie, Daniel, Skya, and Jozlyn dive into some of the wildest client horror stories from AITA posts. Join them as they react, share their own experiences, and discuss what they'd do if faced with these shocking situations in the beauty industry. Last Client of the Day is presented by Boulevard. Follow and support below: https://www.instagra...

In this episode, we sit down with two trailblazing entrepreneurs, Holly Tanella of BOHO Alternative Med Spa and Amber Johnson of Facial Lounge, who candidly share the highs and lows of navigating the aesthetics industry. From unforgettable client stories to the challenges of building their businesses, Holly and Amber reveal the realities of their journeys. They also explore the transformative powe...

In the latest episode of LCOTD, Shanalie, Daniel, Skya, and Jozlyn share their funniest and most memorable moments from working in the beauty industry. From unexpected client requests to behind-the-scenes mishaps, this episode is packed with laughs and personal stories that highlight the ups and downs of their journey in beauty. Tune in for an entertaining conversation! Last Client of the Day is p...

In this episode, we're diving into the world of financial wellness with Randi Rose, the Co-Founder of Thrive Business Services. Randi brings a wealth of experience as an accountant and certified coach. She’s dedicated to empowering business owners to take control of their financial future after witnessing firsthand how many salon and spa owners struggle with understanding their numbers. Randi...

In this episode of Last Client of the Day , Chaie De Jesus, co-owner of Onyx on Madison, shares her experiences navigating gender gaps in the beauty industry and starting her own business. Known for her signature edgy, high-fashion cuts, Chaie discusses the challenges of working twice as hard to achieve recognition and her dedication to creating a supportive, inclusive space for both clients and f...

In this episode of Last Client of the Day , we sit down with Stefanie Maegan, marketing strategist and the creative force behind the BROKE GIRL THERAPY podcast. Stefanie shares her insights on the power of social media, the art of content creation, and the importance of staying authentic in a digital world. From juggling multiple jobs to building a thriving podcast and managing social media for cl...

In this episode of Last Client of the Day , we sit down with Matt Danna, CEO of Boulevard, to explore a game-changing approach to client retention and revenue growth. Matt shares his unique perspective on why waiting until the third salon visit to introduce product sales can lead to stronger client relationships and, ultimately, higher overall revenue. Discover the insights behind this strategy, h...