Knowledge Cast by Enterprise Knowledge

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal.  Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content  strategy of the future to improve time-to-market and content quality  that supports over 200 markets served and dozens of languages. She has also...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Polly Alexander, Senior Manager, Knowledge Management at HealthStream. Polly Alexander is a knowledge management professional with an extensive background in public health and informatics in a critical care and hospital setting.  She has extensive experience identifying and defining taxonomies to be used for organizing and searchi...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Patrick Cleary, Manager, Knowledge Management at DraftKings. Patrick is an accomplished, self-motivated, and adaptable director of knowledge management with 15+ years of experience helping companies to achieve their revenue-generation goals. He has deep upper-management experience in building knowledge management systems from the...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stacey Young, Agency Knowledge Management and Organizational Learning Officer at US Agency for International Development. Stacey Young, PhD became USAID’s first Agency Knowledge Management and Organizational Learning Officer in November 2019, leading Agency-wide knowledge and learning approaches. Dr. Young also co-chairs the Multi...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Bill Kaplan, the founder of Working KnowledgeCSP. Bill Kaplan is  recognized as one of the early thought leaders and knowledge management  consultants in the application of Knowledge Management (KM) in the  government sector and a long time practitioner in the private sector.   Bill Kaplan has been consulting on the leadership and...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years  of leading Global Support Operations. She has implemented CRM technology  and Knowledge Management systems including ServiceNow, Salesforce,  and Clarify to improve productivity, increased customer value...