Knowledge Cast by Enterprise Knowledge

Enterprise Knowledge CEO Zach Wahl speaks with Darryl Wing, Director of Knowledge Management at Fluor. Darryl has been the Director of Knowledge Management for over 8 years at Fluor and currently oversees all aspects of the Knowledge Management business model. He is also tasked with supervising, training, and mentoring Fluor's Knowledge Managers and technical support staff to enhance team perf...

In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation. Zach and Joe speak about how they got involved in Knowledge Management, their history founding Enterprise Knowledge, and how they decided to write...

In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers services to Support, Sales, IT, HR, and other teams across the globe. Her work on improving the internal transfer of knowledge in organizations has led her to oversee...

In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in the know and able to determine their next best actions ever since. He has over 25 years of experience in everything digital, notably search, artificial i...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Megan Brown, Director of Knowledge Management & Data Literacy at Starbucks. Megan has been at Starbucks for almost 5 years, recently founding the Data Literacy team to drive analytics-driven decision making. She builds high performing, inclusive teams through delivery of forward-thinking products, building trust, and remov...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball for over 6 years and was the first full-time KM professional at Ball Aerospace. She works to develop tools and processes that help get the right knowledge to the right person at the right time. Note: The views expressed by guests are thei...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight of it's implementation in the US. She also builds and expands upon existing knowledge sharing practices, and works with management to c...

In this episode of Product Spotlight, EK COO Joe Hilger speaks with Andreas Blumauer of Semantic Web Company. Andreas has been CEO and managing partner of Semantic Web Company (SWC) for more than 15 years. At SWC, he is responsible for corporate strategy and strategic business development. Andreas has been a pioneer in the field of Semantic AI since 2001. Note: The views expressed by guests are th...

In this episode of Product Spotlight, EK COO Joe Hilger speaks with David Clarke of Synaptica. David is the CEO and Co-founder of Synaptica, an enterprise software application for building controlled vocabularies, including taxonomies, thesauri, ontologies and name authority files, and to integrate them with corporate content management systems.  Product Spotlight is a series in which we talk abou...

In this special live episode of Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Lemieux, CEO of Dovecot Studio, Rosanna Stephens, Manager of Experience Insights and Knowledge at Adobe, and Amber Simpson, Senior Manager of Learning and Development at Walmart from KMWorld 2021 sharing a live discussion on the themes from this year’s conference as well as thought on trends in KM. Note: The vie...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Margot Brown, Director of Knowledge Management at The World Bank Group. Margot has been at The World Bank Group for 5 years where she focuses on knowledge and information strategies that take the unique combination of people, content, products and services and turn it into a competitive advantage. Margot's has over 15 years ex...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining and executing the KM strategy for the French Retail organization. She also works on implementing action plans for people,  process, and techn...

Welcome to a new segment of Knowledge Cast, Product Spotlight, a series in which we talk about KM technologies and how different products on the market meet KM challenges and provide new and improved ways to meet tomorrow's challenges.  In this episode of Product Spotlight, EK COO Joe Hilger speaks with Patrick Bosek, CEO of Heretto. Heretto is the cloud-native ContentOps platform for real tim...

In this episode of EK AMA, Zach Wahl asks Joe Hilger "How do I get started fixing my content?" If you have any questions that you want answered by our team, contact us! To learn more about Enterprise Knowledge, visit us at: ⁠⁠enterprise-knowledge.com⁠⁠ . EK's Knowledge Base: ⁠⁠https://enterprise-knowledge.com/knowledge-base/⁠⁠ Contact Us: ⁠⁠https://enterprise-knowledge.com/contact-us...

Enterprise Knowledge is proud to announce a new series to Knowledge Cast called EK AMA. EK AMA takes a look at common questions Enterprise Knowledge receives from our clients and colleagues and provides an quick answer to them.  In this episode of EK AMA, Zach Wahl asks Joe Hilger "Why doesn't my search work like Google?" If you have any questions that you want answered by our team,...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Donita Volkwijn, Manager of Knowledge Management at Rockefeller Philanthropy Advisors. Donita joined Rockefeller Philanthropy Advisors in May 2012, and leads Knowledge Management transformation efforts, with the aim of leveraging knowledge management tools and methodologies to ensure that access and information (and, as a result,...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Kyle Hopson, Senior Manager of Knowledge Management at Best Buy. Kyle and his team oversee the knowledge strategy for a workforce of over 100,000. Kyle has been working in KM since 2014 and currently serves as Vice Chair of Twin Cities Knowledge Management Forum. Note: The views expressed by guests are their own, and do not necess...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Noz Urbina, founder of OmniChannelX and Urbina consulting, and Rebecca Wyatt, Technology Solutions practice lead at Enterprise Knowledge, on the topic of Headless Content Management System. In this discussion, our guests talk about what a Headless CMS is and how to leverage headless technology to share the right content, with the...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Laurie Gray, Vice President Customer Experience & Design at RGP. Laurie is an experienced leader with deep expertise in successful user-centered product design, development and launch. She consistently helps individuals and teams think and work differently in pursuit of innovation. Laurie blends her training in psychology, edu...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Niall Thomas, Global Manager, Knowledge Management at Zendesk. As part of the enablement team, Niall has designed and built a customer-centric  internal knowledge base for Zendesk Success Teams, as well as established a global cross-functional  team to collaborate on success, sales, and enablement content to achieve  a shared goal...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicki Usiondek, Knowledge Management Manager at Fragomen. Fragomen is the largest immigration services law firm in the world and has a team over over 20 Knowledge Management professionals. Nicki has 8+ years' experience working in Knowledge Management, metadata and taxonomy and 18+ years working in legal services.  Nicki has a...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dave Simmons, Knowledge Management Specialist/Senior Records Officer at General Services Administration. In his 14 years with GSA , he worked with GSA staff to completely update the agency's records schedules, implement an enterprise-wide document management system, coordinate many paper digitization projects, begin an invento...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Erica Butler, Senior Manager of Knowledge Management at Mountain America Credit Union. Erica has worked at Mountain America Credit Union (MACU- a federally chartered credit union headquartered in Utah) since 2017, where she leads a Knowledge Management team in a forward-looking digital space. Capitalizing on her passion for visual...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lauren Reinhalter, Deputy Directory, Research and Knowledge Management at Council on Foreign Relations. Lauren Reinhalter has worked at the Council on Foreign Relations since 2016, where she oversees a staff training on corporate and academic research tools.  Prior to joining CFR, Lauren worked as a reference and government inform...

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Paulette Hasier, Geography and Map Division Chief at the Library of Congress.  Dr. Hasier has served as Chief of the Geography and Map Division at the Library of  Congress since 2017 overseeing 5.6 million cartographic items. Hasier  graduated with a Ph. D. in Transatlantic History from  the University of Texas at Arlington. S...