Knowledge at Wharton

Consolidation cutbacks and competition from the web -- these are the headlines grabbing the attention of business journalists around the world. Concerns about the quality of reporting and information have risen steadily as the industry has undergone dramatic changes. How has global expansion affected the standards of news organizations? What impact have blogs and ”citizen journalism” had on the in...

In an era of rising petroleum prices African oil is drawing new interest from major companies around the globe according to John Ghazvinian author of Untapped: The Scramble for Africa’s Oil who spoke at a recent event sponsored by the Wharton African Students Association. Companies Ghazvinian says see the continent as the most promising place in the world for new production. Yet due to an economic...

Kristine Tompkins former CEO of outdoor apparel company Patagonia pulled no punches with the audience attending her recent Wharton Leadership Lecture. Tompkins said that when she began working full-time at Patagonia in 1972 she didn’t understand how the actions of the business world as well as the behavior of individuals ”affected the very underpinnings” of the individual the family and the commun...

As medical costs escalate and the number of Americans without health insurance continues to rise the 2008 presidential candidates have responded by putting health care near the top of their agendas. Indeed many candidates have already laid out detailed programs to address the nation’s health care problems. As a result meaningful change in the system seems likely to occur once a new president takes...

Long gone are the days when firms expected their chief information officer to function as ”chief technology mechanic.” As companies look for ways to maintain a competitive edge in new markets CIOs are playing a more central leadership role taking on increasing responsibility for corporate strategy and other duties outside of core technology. Even so CIOs are still expected to ensure the quality an...

It is perhaps the core question in the ongoing debate over corporate governance: Does the corporation exist for the benefit of shareholders or does it have other equally important stakeholders such as employees customers and suppliers? A new study by Wharton finance professor Franklin Allen and two colleagues does not claim to provide a definitive answer but it does show the various benefits of th...

”He who takes medicine and neglects to diet wastes the skills of his doctors.” This proverb highlights the findings of a new study by Wharton marketing professor Lisa Bolton and two colleagues that explores how consumers in China choose between traditional Chinese remedies and Western medicine when seeking treatment. According to the study Chinese consumers tend to prefer traditional Chinese medic...

It is a scene millions of Americans have been in -- sitting next to a real estate agent at closing to sign the papers for a new home. Often the buyer has spent months with the agent. And to hear agents tell it they are indispensable guides through the hazardous home-buying terrain. How is it then that millions of borrowers took on toxic subprime mortgages that could cost them their homes? Why did...

Former Chrysler chairman Lee Iacocca once noted ”You can have brilliant ideas; but if you can’t get them across your ideas won’t get you anywhere.” In their new book The Art of Woo: Using Strategic Persuasion to Sell Your Ideas Wharton legal studies and business ethics professor G. Richard Shell and management consultant Mario Moussa provide a systematic approach to the problem Iacocca identified....

When the AARP recently announced its seventh annual ”Best Employers for Workers over 50” awards the winners didn’t get there by offering the traditional fringe benefit trio of health life and disability insurance. Instead the AARP recognized companies for providing workers over 50 with ”forward-looking” benefits packages that include for example alternative work schedules and lifelong learning and...

After a terrible August when the U.S. stock market appeared to be headed for the pits October 1 saw a massive rally that sent the Dow Jones Industrial Average soaring above 14 000. The following day however stocks began to fall again mainly due to a sharp drop in home sales. In short Wall Street still seems to be sending out mixed signals. What will be the long-term effects of the Fed’s decision t...

The 57 members of AHRMIO the Association for Human Resources Management in International Organizations range from the UN UNICEF and OECD to the World Health Organization the World Bank and the International Labour Organization. Mary Jane Peters executive director and Roger Eggleston president emeritus were at Wharton recently for the group’s 7th annual conference. They talked with Knowledge at Wha...

Online retailers may be shooting themselves in the tail -- the long tail that is according to Kartik Hosanagar Wharton professor of operations and information management and Dan Fleder a Wharton doctoral candidate in new research on the ”recommenders” that many of these retailers use on their websites. Recommenders -- perhaps the best known is Amazon’s -- tend to drive consumers to concentrate the...

When the Internet was young pioneering online job recruitment firm Monster.com rocked the way people look for work. Now Monster itself has hit a rocky patch marked by the resignation of three top officers a major security breach and the rise of new competitors including Craigslist. According to Wharton faculty and analysts Monster is confronting the ”middle age” that all veteran firms of the Inter...

Forget what you learned about markets in your introductory economics class. In a new book titled The Tyranny of the Market: Why You Can’t Always Get What You Want Wharton professor Joel Waldfogel challenges the conventional thinking that markets will provide adequately if left to their own devices. His book makes the case that while markets do a good job of offering products that a majority of peo...

After an unusually long 23-year tenure as chief executive Reuben Mark who is still chairman of Colgate-Palmolive sees corporate leadership like a baseball game that is won not by spectacular homeruns but by singles and doubles. In a recent Wharton leadership lecture titled ”The Essence of Colgate’s Leadership Training ” Mark said effective leadership at the $12.2 billion consumer products company...

CBS launches an online editing studio called EyeLab so fans can edit short versions of video programming. ABC distributes full versions of its television shows on its own site and via AOL for free. NBC Universal teams up with Amazon.com to distribute its shows. The frenetic wheeling and dealing for digital distribution of TV programs -- just as the fall season is gearing up -- reflects the televis...

When Apple dropped the price of its iPhone by a third after only two months on the market even its most loyal buyers complained bitterly forcing CEO Steve Jobs to apologize and offer a partial rebate. According to Wharton faculty and analysts the iPhone episode reflects an evolving marketplace where innovation fierce competition and globalization are changing strategic approaches to pricing. Meanw...

When mortgage default rates started to climb earlier this year many experts thought the damage would be confined to the minority of issuers that had binged on subprime lending. It hasn’t turned out that way. Consumer spending is off the credit crunch is spreading and the housing market is in a slump. ”The degree and the extent of the harm done were not expected. It surprised me. But the fact that...

Among the U.S. auto industry’s many challenges are the ongoing negotiations between General Motors and the United Automobile Workers union aimed at coming up with a new contract to replace the one that expired on September 15; the recent takeover of Chrysler by private equity firm Cerberus Capital Management; and a possible slowdown in consumer spending as a result of fallout from the subprime mor...

Men are bigger tightwads than women; younger people are more likely to be spendthrifts than older people; and the more educated a person is the more likely he or she is to be a tightwad. While ”tightwad” and ”spendthrift” are not exactly labels that most people would welcome in a discussion of their spending habits they are valuable as predictors of consumer behavior. Indeed Scott Rick a visiting...

Sam Zell the master real estate investor has built a fortune on the cycles that shape his industry. These days he believes the current turmoil in financial markets is more an emotional reaction to yet another period of excess rather than a true credit collapse. In a talk at Wharton moderated by real estate professor Peter Linneman the Chicago-based investor said markets currently are spooked by pr...

Because the U.N. has an aggressive agenda for gender equity you might think it would ensure that women play a prominent role in its high-profile peacekeeping arena. According to Rachael Mayanja an assistant U.N. secretary-general and special advisor on gender issues and advancement of women you would be wrong. At the 2007 annual conference of the Association for Human Resources Management in Inter...

The corporate apologies are piling up. Mattel CEO Robert Eckert apologized on September 12 for lead paint found in millions of the company’s toys. TD Ameritrade CEO Joe Moglia apologized on September 14 for a database breach. Apple CEO Steve Jobs apologized on September 6 for cutting the price of the high-end iPhone. Dell executives apologized in August for delayed deliveries of certain models. Je...

Pop singer Britney Spears would seem to have little to teach candidates for the U.S. presidency. But her lame performance at the MTV Video Music Awards on September 9 -- she forgot the words to a lip-synched song -- is a cautionary tale about the speed with which news travels in a wired world. Indeed news reports and video clips of political gaffes travel just as fast as bad music reviews and elic...