Know Zone Podcast

The third and final episode in a special three-part series exploring the luxury resorts of Riviera Nayarit. In this episode of the Know Zone Podcast, Royer Segura, Director of Sales & Marketing for Siari, a Ritz-Carlton Reserve, joins Caroline Massey for a closer look at this secluded luxury resort set between the Sierra Madre mountains and the Pacific Ocean. Royer shares what sets the Ritz-Ca...

In this episode of the Know Zone Podcast, Francy Gerdts, Director of Leisure Sales US & Canada at Meliá Hotels International, joins Caroline Massey to explore standout Meliá properties across Spain and Italy. From Madrid, Seville, and Ibiza to Rome and Milan, Francy shares insight into each property, including its distinctive features, ideal guests, and signature experiences. The conversation...

In the second episode of In Good Company, Emily Harris, Business Development Manager at Classic Vacations®, sits down with Marie Smith, Strategic Account Manager for Host Accounts, to explore how host agency advisors can make the most of their relationship with Classic and build stronger, more strategic supplier partnerships. Marie takes listeners behind the scenes of Classic's Host Account team,...

The second episode in a special three-part series exploring the luxury resorts of Riviera Nayarit. In this episode of the Know Zone Podcast, Melissa Krueger, CEO of Classic Vacations®, reflects on her stay at Grand Velas Riviera Nayarit during Classic Vacations' President's Club, where Classic's top-producing Reservations agents gathered for a few days of celebration and connection. Me...

In this special in-destination episode of the Know Zone Podcast, Marie Smith, Strategic Account Manager for Host Agencies at Classic Vacations®, brings listeners along on a familiarization trip to the British Virgin Islands, featuring stays at Peter Island Resort and Oil Nut Bay. Throughout the journey, Marie sits down with travel advisors on the FAM to hear their firsthand perspectives on the res...

The first episode in the new In Good Company series, where the Classic Vacations® Sales team shares insights, expertise, and practical strategies to help travel advisors grow their business. In this inaugural episode, get to know the people behind Classic as members of the Sales team introduce themselves, explain their roles, and share how they partner with travel advisors every day. Hear from: Em...

The first episode in a special three-part series exploring the luxury resorts of Riviera Nayarit. In this episode of the Know Zone Podcast, Melissa Krueger, CEO of Classic Vacations® , reflects on her family's stay at One&Only Mandarina , sharing firsthand insights into the resort's spectacular Private Homes and why they're an exceptional choice for family vacations, multigeneratio...

In this special in-destination episode of the Know Zone Podcast , Reagan Vasquez, Business Development Manager at Classic Vacations®, takes listeners along on a familiarization journey through Spain, exploring some of the country's most iconic cities and luxury hotels. Recorded throughout the trip, this episode features conversations with leading hotel partners, who share what makes their prop...

In this special on-location episode of the Know Zone Podcast , Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Hotel Xcaret México for Classic’s 2026 Groups STAR Performers event.  Bringing together top-performing travel advisors, hotel partners, and the Classic team, this episode explores the evolving world of group travel through discussions on emerging...

In this special on-location episode of the Know Zone Podcast , Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Save the Date LIVE 2025 , hosted at the stunning Hotel Xcaret Mexico . Bringing together travel advisors and hotel partners, this episode explores the world of destination weddings — from emerging trends and advisor insight to the experiences that...

In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners to Zemi Miches Punta Cana All-Inclusive Resort in the Dominican Republic for E3: Elite. Education. Experience. HOST. Recorded throughout the event, the episode offers a closer look at what makes E3 HOST such a meaningful experience, bringing together...

In this special on-location episode of the Know Zone Podcast, Caroline Massey, Associate Social Media Manager at Classic Vacations®, takes listeners inside E3: Elite. Education. Experience. 2025, hosted at W Punta Cana, an adults-only, all-inclusive resort and the first of its kind in the W brand’s portfolio. Through a series of conversations recorded throughout the event, the episode captures the...

In this special in-destination episode of the Know Zone Podcast, Reagan Vasquez, Strategic Account Manager at Classic Vacations®, takes listeners along on a familiarization journey through Hawaii’s Big Island and Oahu.  From uncovering hidden gems and must-try local dishes to exploring what sets each resort apart, this episode offers firsthand insights into two of Hawaii’s most sought-after island...

In this special in-destination episode of the Know Zone podcast, Jess Pavloff takes listeners along on a Classic Vacations® familiarization journey through Japan. Through conversations with Classic’s Japan destination expert, a hotel partner, and a travel advisor who experienced the FAM firsthand, the episode offers an on-the-ground look at one of travel’s most in-demand destinations. Named by tra...

In this special on-location episode of the Know Zone podcast, Caroline Massey, Social Media Specialist at Classic Vacations®, takes listeners behind the scenes of the Marketing team’s annual in-person meeting at Garza Blanca Resort & Spa Los Cabos. From destination insight shared by the resort’s General Manager to forward-looking conversations around travel trends, branding, and advisor-facing...

In this special on-location episode of the Know Zone Podcast, the Classic Vacations® Sales team invites listeners inside their team meeting at Windjammer Landing Resort & Residences in Saint Lucia.  From behind-the-scenes insight into the Windjammer Landing resort experience to a closer look at what makes Saint Lucia such a compelling destination, the conversation explores the island’s appeal,...

In this special on-location episode of the Know Zone Podcast, Caroline Massey, Social Media Specialist at Classic Vacations®, brings listeners to Las Vegas for Classic’s annual Reservations Training Event. Amid the energy of learning and connection, Caroline sits down with hotel partners from around the world to discuss what makes their properties truly exceptional. Hear from:  • Andrew Pike, Mana...

In this special on-location episode of the Know Zone Podcast , Jess Pavloff, Strategic Account Manager at Classic Vacations®, takes listeners to the breathtaking islands of the Maldives during a recent familiarization trip. From overwater bungalows to crystal-clear lagoons, Jess explores what makes this destination truly extraordinary. Joined by travel advisors and hotel partners, the conversation...

In this episode of the Know Zone Podcast, Julia Jakkaraju, Luxury Sales Director at Classic Vacations®, gives an insider’s look at Saint Lucia’s most captivating resorts. Discover what makes each property unique, Julia's heartfelt connections with the people of Saint Lucia, and why this island stays with you long after you leave. Get insider insights on: Windjammer Landing Cap Maison Resort &a...

In this on-location episode of the Know Zone Podcast, Vicky Chalkiadaki, Senior Product Development Manager for Europe, and Gabrielle Obligacion, Account Manager, Product Marketing, take listeners on a journey through Greece as they visit some of Classic Vacations®’ hotel partners. From the iconic islands of Mykonos and Santorini to the historic heart of Athens, Vicky and Gabrielle sit down with t...

In this special on-location episode of the Know Zone Podcast, Jess Pavloff, Luxury Sales Business Development Manager at Classic Vacations®, brings listeners along on a recent familiarization trip through Sicily and Rome. Joined by travel partners and local experts, Jess explores why Italy remains a top destination — and how Classic’s in-depth European expertise helps advisors craft unforgettable...

In this on-location episode of the Know Zone Podcast, Tisa Sanchez, Caribbean Product Manager at Classic Vacations®, transports listeners to the pristine shores of South Caicos in the Turks & Caicos Islands. Recorded during an exclusive familiarization trip, Tisa sits down with Michael Tibbetts, Chief Executive Officer and owner of the brand-new Salterra, a Luxury Collection Resort & Spa,...

In this special on-location episode of the Know Zone Podcast, Caroline Massey, Social Media Specialist at Classic Vacations®, takes listeners to the vibrant island of Curaçao during a recent FAM trip. Joined by Classic's hotel partners and travel advisors, Caroline dives into firsthand insights on what makes Curaçao a must-visit destination. Hear from:  Sue-Anne Klabber, Baoase Luxury Resort C...

In our latest episode, Yvette Broussard, Director of Product Development, and Danny Gomez Jr., Senior Manager of Training, dive deep into Classic Vacations’ Japan. Discover the top places to stay, not-to-miss experiences, and expert travel tips for exploring this fascinating destination. Travel Advisors can find information on hotels and packages by visiting Classic Vacations

Classic Vacations is excited to announce our newest destination, Africa! Join us on our latest podcast episode where Yvette Broussard, Director of Product Development, and Kyle Brock, Business Development Manager, dive deep into Classic's extraordinary Africa offerings. Discover thrilling itineraries, hear theirpersonal experiences, and pick up expert tips for exploring this captivating destinatio...