KHM Today

Show Date: 04/26/2023  Welcome KHM Today viewers! We have a great episode today filled with helpful tips to promote your travel business.   First up we have a brand-new guest from Carnival Cruise Line. Mike Julius, Vice President - Field Sales, North America, is here to give some insider tips on Carnival ships, talk about their sustainability initiatives, and KultureCity.  Next up we have Sara and...

Show Date: 04/19/2023 Hello KHM Today viewers! Spring has sprung and we are excited to welcome two fantastic guests to the show.   First up is Tresa Reed from Viking Cruises. She talks about what is new with the company and the amazing places their ships are headed.   Next, we have our very own Bill Coyle. He is off learning and networking at Cruise 360, but he recorded a special segment for us. T...

Show Date: 04/12/2023  Hello and welcome to another great episode of KHM Today. We continued our chat about Autism Acceptance Month and touched on pickleball month!  Today we have someone who is a pretty big dill. Vicki Freed, Senior Vice President of Sales, Trade Support and Service for Royal Caribbean International. We had the pleasure of spending some time with her aboard our Crystal Conference...

Show date: 04/05/2023  Welcome to another episode of KHM Today! We have a fantastic episode for you today all about promoting yourself and your skills as a travel agent.  First up we have Karin Viera, Vice President of Sales and Norma Rodriquez, Director of Strategic Accounts with Travel Leader’s Network. TLN is our consortia. Hear about why they are important and how they can help you be a succes...

Hello everyone! Today we are live from Beaches Turks and Caicos. What a beautiful destination. Hear about its crystal-clear water, amazing food, and unique atmosphere.   With us today is a top producing agent with KHM Travel Group, Ryan Trenn. He joins us to share his favorite this about this resort and give tips on selling products to clients.   Selling the experience of a destination is key when...

Hello KHM Today viewers! While we are not live due to educating fellow travel agents at our home office, we do have a great episode for you today.  First up is Kris Endreson with MSC Cruises to give us a little history behind the company and talk about exciting things happening with their product.  Next up is our very own Anita Pagliasso to share about her role in the industry and why it is import...

Happy St. Patrick’s Day! Today we have a fun episode filled with key tidbits of information for your travel business.   Here are some helpful links from Carolyn's update this week:  https://travel.state.gov/content/travel.html  https://khmtravel.com/live-events/ Celebrity, our hosts for the 2024 Crystal Conference, are here to chat. Barb Qua and Keith Jorgensen join us to talk a bit about the...

Welcome back viewers! We missed interacting with you last week as we were sailing on our Crystal Conference. Want to hear all about it? Check out the video we made on board: https://www.youtube.com/watch?v=Cu55KCOn5Ss   Today we have an amazing panel of ladies for National Women’s Day. Being a Travel Agent can be tough. Hear from four of our agents about how they have integrated their work life in...

Networking is vital for travel agents, and that is what Carolyn and the KHM Today team is off doing this week! We are currently on the Harmony of the Sea's for KHM Travel's Crystal Conference. We are bringing you a bonus episode so you can learn our tips for how to network for your travel business.  This episode is from our Travel Agent Tips series, another resource from KHM Travel hoste...

Show date: 02/22/2023  Hello everyone! Today we are celebrating Mardi Gras and National Margarita Day!   We are joined by Chris Schuts, Business Development Manager with Carnival Cruise Line, to give a taste of some delicious onboard drinks and hear about hidden gems throughout their ships. You do not want to miss these conversations. There are so many unique qualities and opportunities with Carni...

Show Date: 02/15/2023  Welcome back to another great episode of KHM Today. We are counting down the days until we get to board our cruise for our Crystal Conference and hopefully get to see many of our loyal viewers.  First up Kathy Killen from Royal Caribbean shares her pro-tips for how to prepare your clients for an upcoming cruise, including what is new with the Royal Caribbean app.   Social me...

Show Date: 02/08/2023  Hello viewers! We have an amazing episode for you today with two amazing guests.   First up we have Dr. Tonicia Freeman-Foster to start the conversation about Black History Month and her travel experience as a black woman.   Check out the blog written by our fantastic guest here: https://khmtravel.com/travel-agent-spotlights/experiences-as-a-black-traveler/   Here for the fi...

Show Date: 02/01/2023  Hello KHM Today viewers! In the spirit of Groundhog Day, we have an episode dedicated to digging yourself out of the same old patterns of your travel business.  Repetitiveness can be a big part of booking and selling travel, but it is important to note that minor changes can make a significant difference.   First up we have Soleil to talk about what is new and exciting with...

Show Date: 01/25/2023  Welcome to our 100th episode! Today, we have a special episode focusing on the future of travel. We may not have a crystal ball, but we have some of the best in the travel business here with years of experience.  Bill Coyle, Geoff Cox, and Rick Zimmerman from our Executive Team at KHM Travel Group answer some pressing questions about the future of travel.  What are the game...

Show Date: 01/18/2023 Hello KHM Today viewers. You may think we traveled back in time based on the introduction, but while we love travel, time travel is not something we can sell...yet! Today’s show aired on January 18th, not the 11th.  January 22nd is the start of the Lunar New Year. There are cultural differences in celebrating throughout the world, but they all have one thing in common: family...

Show Date: 1/11/2023 Hello KHM Today viewers and welcome back to another amazing episode. Today is national clean off your desk day. One way to get organized in this new year is to educate yourself and get all your ducks in a row. First up we have Jennifer and Ben from ALG Vacations to talk about their new program called ALGV Pro. Whether you are new or experienced, every agent can learn something...

Show Date: 01/04/2023 Welcome back 2 another great episode and the first of the year! Today we are looking back on all the fun we have had and looking forward 2 the future.  Can you believe that we have been doing KHM Today for 2 years now? Every week we have a blast getting content together to share with the Travel Agent community. Carolyn is joined by som behind-the-scenes stars involved in maki...

Hello and welcome to our last show of 2023. We have an incredible line up this week.  Tim Smith is back to talk about the unfailing boomerang. The good you do in life comes back. Maybe not the next day, but it always comes back. Keep that as a reminder as we start a new year. Continue to reach out to your clients. Even if you do not get the sale this time eventually, they will come back to you.  ...

Hello and welcome to another episode of KHM Today! You may be having double vision. Yes, there are two episodes this week, but the LIVE, was interrupted so you missed some great content. Be sure to watch this video for maximum learning.  Carolyn is back from sailing to talk to one of our very own agents, Jana Jackson. She is legally blind and here to talk about how she navigates the travel world....

Ahoy KHM Today viewers! Welcome to another great episode. Our very own fantastic host is aboard the Carnival Celebration gearing up to Sail-ebrate her birthday. First up Carolyn is joined by two very special people from Carnival to give some insight into the magnificent ship and share their experience so far. Keep watching for a guest appearance from our very own BDM. Next on deck we have Annie Yu...

Show Date: 11/30/22 Hello everyone! Welcome to an exciting episode filled with cool adventures and a special announcement! Here at KHM Travel Group, we believe that education is key. Today we are joined by two special guests to announce our 2023 in-person event schedule. Drum roll please...  Boot Camp 1.0: March 21-24 | October 10-13 Boot Camp 2.0: May 2-5 | November 7-10 Destination Success: July...

KHM Today is taking a break this week for the holiday, and we wanted to provide you all an opportunity to keep learning! Enjoy this bonus episode with our host, Carolyn Orf, as she joins KHM Travel's YouTube series, Travel Agent Tips. Learn how to create the perfect Hawaiian vacation for your travel clients! Travel Agent Tips is hosted by travel agent, Bill Coyle, and covers a wide variety of...

Show Date: 11/16/2022  Today’s episode is stuffed full of valuable information.  Creating a work life balance can be hard as a travel agent. Hear from two incredible agents what they are doing to make sure their travel business doesn’t negatively impact their lives.   Again, in the spirit of the “eating season,” we have Paul Bauer, Corporate Food and Beverage Standards for Sandals and Beaches Reso...

Howdy KHM Today viewers!  Live from Galveston on Allure of the Seas, we are joined by Kathy Killen and a handful of KHM Travel Group Agents as the ship departs from its new home. November is the start of Native American Heritage Month. Amy Garner is here to talk about how you can learn more about their culture and make sure that you are supporting and authentic experience.  In past episodes we hav...

Show Date: 11/02/2022 Hello and welcome to an important episode filled with what you need to know to help you and your travel clients. Last year we asked our guests what they were thankful for and created a grateful garland. This year, in the spirit of gratitude we are asking you, our viewers, to submit what you are grateful for using our form on KHMToday.com. Choose option “Keyword: Gratitude” to...