Just a Beauty Therapist

In this episode of Just a Beauty Therapist, I sit down with Gemma Mitchell, Senior Financial Adviser at Rask, money coach, author of The Money Reset, and co-host of The Australian Finance Podcast. With over twenty years in banking and finance, Gemma has made it her mission to help people, particularly women feel confident and in control of their money. In our industry, we pour everything into clie...

Service Cue is the first Consultation and client care tool built for our industry. Shamara shares tips on how to set your business up for success to convert more consultations and drive growth in your beauty business.  You will want a pen and paper for this one. If you would like to learn more about Service Cue, go HERE. If you would like to sign up to Service Cue go HERE. Watch the Video HERE. 

From October 1, a major change to payments in Australia is coming and it will impact every clinic. This is not just about removing card surcharges. This is about profit margins, pricing, client behaviour, and how money actually moves through your business. And right now, most clinics are not set up for it. In this episode, I sit down with Charles Rabbets, who has worked across EFTPOS and payments...

In this episode of Just a Beauty Therapist, I sit down with Ashlin Smith, beauty therapist, business owner, and founder of The Business of Skin. Ashlin is known for helping therapists and clinic owners master one of the most overlooked but business defining skills in our industry: the consultation. We take a deep dive into why consultations are the foundation of sustainable clinic growth, how shif...

This is part two of our two-part laser tattoo removal series. In this episode of Just a Beauty Therapist, Shamara Jarrett sits down with Jade Wignall, owner of Westcoast Laser. Jade’s perspective is shaped by her experience working closely within the tattoo industry, giving her a uniquely informed understanding of ink, skin, and client expectations. That crossover between tattoo culture and laser...

PART ONE of a Two Part Laser Tattoo Removal Series In this episode I sit down with Kodie Turner, laser tattoo removal specialist and owner of Laser Aesthetix, to break down what tattoo removal actually involves — beyond the machine, the settings, or the hype. This conversation is about the real foundations of laser tattoo removal: the science behind how ink is broken down, the training and certifi...

In this episode of Just a Beauty Therapist, I sit down with Joanie Gonella, internationally recognised electrologist, educator, and co-owner of Electrology Academy, one of the leading institutions in permanent hair removal education. Joanie has spent over two decades in the field of electrology, combining hands-on clinical experience with world-class training and education. We go deep into what el...

Technology can elevate a clinic, or overwhelm it. In this episode, Shamara sits down with Amanda from Sciton to unpack the truth about devices — beyond the marketing, beyond the trends, and beyond the fear. They cover everything from FDA and TGA approvals, safety standards, training, and ethical use, to how technology truly impacts results, client outcomes, retention, and long-term business growth...

In this episode of Just a Beauty Therapist, I’m joined by business mentor and industry leader Sammy Kennedy for a grounded, honest conversation about what it really takes to grow a sustainable, profitable clinic. We unpack the mindset shift from technician to leader, why so many clinic owners stay stuck in reactive mode, and what it means to step into strategy instead of survival. Sammy shares her...

In this episode of Just a Beauty Therapist, Shamara Jarrett sits down with an industry icon who truly needs no introduction. Maria Enna-Cocciolone is the founder of Inskin Cosmedics, an ABIA Hall of Fame inductee, and a woman who has spent more than forty years shaping skin health, education, and integrity within our profession. Despite building global brands, manufacturing laboratories, and educa...

In this solo episode, I unpack what really happens after the busiest sales period of the year and why the weeks that follow matter more than the promotions themselves. Black Friday brings momentum, but it also exposes gaps. Client care, treatment planning, aftercare education, and retention either strengthen or slip. This episode share my simple tips on how to get grounded again. I walk through wh...

I’ve been a little quieter on the podcast.....and today I’m sharing why. This episode walks you through the messy, exciting, overwhelming, heart-on-your-sleeve reality of building Service Cue, the first client-care platform designed for beauty, skin and aesthetic professionals. From dev meetings and feature testing to industry feedback, teething issues, long nights, and big wins… this is everythin...

When the new TGA regulations dropped, the aesthetics industry went into meltdown — captions deleted, before-and-afters pulled down, and nurses left wondering how to market without breaking the law. In this episode, I’m joined by Jade Spehr, lawyer, accountant, and founder of JadeStart, to unpack what these changes really mean for aesthetic nurses and clinic owners. We break down: -What the new TGA...

In this episode of Just a Beauty Therapist, I sit down with Tamara Reid — industry powerhouse, community builder, and Director of the Best in Skin Awards (BISA). With 18 years of experience spanning therapist, cruise ships, BDM, educator, and now B2B consultant, Tamara has seen every side of our industry — and she’s on a mission to celebrate the professionals achieving exceptional outcomes in skin...

In this episode of Just a Beauty Therapist, I’m joined by Emelly Simons — The Cosmetic Industry Coach — to talk about what it really takes to step beyond the treatment room and into more technical, business-focused roles in our industry. With 14+ years of experience — from therapist to educator, BDM, and Regional Sales Manager — Emelly shares how to: ✨ Recognise the skills you already have as a t...

From solarium assistant to award-winning skin clinician, to now leading her own formulation company — Emma Maguire has taken a career full of twists and turns and turned it into something extraordinary. As the founder of The Clinics Formulator, Emma’s passion is bringing the science of formulation directly to the professional beauty industry. With experience spanning beauty therapy, advanced skin...

In this episode, Rebecca shares her journey from beauty therapist and laser/skin specialist to educator at Demi International, and now business owner. She opens up about the lessons she’s learned along the way, the challenges she has had to overcome and delivers practical tips on how to build and sustain a long-term career in beauty. With over 19 years of experience across salons, clinics, and cla...

I’m fresh back from theabic.org.au Whether you attended the expo or missed it this year, this recap is packed with ideas to help you sharpen your edge and deliver next-level client care. Come next year!!!!

From luxury spas in Australia, NZ & the UK… to salon owner… to tech founder shaking up the beauty industry — Harmony Tera has lived it all. In this episode, we talk: -The real meaning of “collaboration over competition” -The gap in our industry that inspired SWAPP -How she landed features in major beauty publications -Navigating the tech startup world as a Polynesian, mixed-race woman If you’v...

What if you didn’t have to cram your day with back-to-back clients to hit big numbers? In this episode, I’m joined by Clare Ripsher — beauty business mentor and founder of 5 Star Therapist — to talk about how to structure your services, price with confidence, and create an experience clients are happy to pay for. We dive into: The mindset shift therapists need to charge their worth How to turn hig...

Ever avoided a conversation with a teammate or client because it felt too awkward? You’re not alone, but avoiding it won’t fix it. In this episode, I’m giving you the Burger Method. A simple way to have the conversations and connect better without sounding like an asshole. Whether it’s calling out toxic energy in the staff room, addressing a teammate who’s making things uncomfortable, or guiding a...

Making impact starts with what we can control — and that’s the plan. In this episode, we’re diving into the real reason some clients see results and some don’t: treatment planning. Whether you're a beauty therapist, injector, or esthetician — if you're not mapping out the client journey, you're missing the mark. We break down a simple, effective treatment planning method that works in any clinic —...

In this episode, we’re joined by two powerhouse nurses: Agnes Dube from Zebra Aesthetics—cosmetic nurse and educator for Fresh Clinics, Allergan Aesthetics, and Alocuro—and Kira Morrison, an experienced Registered Nurse, owner of Injouthful, and educator for Juvae.   We’re diving into the challenges of navigating TGA and Queensland Health regulations and unpacking how skin therapists, dermal thera...

How to conduct an effective skin consultation, whilst building trust and connecting with clients. Sales Tips & Tricks Basic refresh of skin types & skin conditions From - @justabeautytherapist

This episode focuses on what qualifications are the bare minimum for success In the beauty industry. We touch on tips, tricks and the journey as a new therapist and what steps to take to be successful.