Josh Bersin

Suzanne McGovern , CHRO of Ipsy , has many years of experience in consulting, HR, DEI, and business growth (PwC, IBM, Splunk) and now leads HR for a billion dollar beauty company. In this thought-proving interview, Suzanne explains how the CHRO role has now become an “outside-in” C-level role and how complex and “mission-centric” the CHRO role can be. Suzanne also believes...

This week I summarize my Irresistible Keynote and explain the five keys to building an AI-powered Superworker company. And as you’ll hear, they revolve around the value of people, not the value of technology. It’s funny how we think AI is “different” and we personify it. It’s basically a tech platform, and if you think about it that way you’ll be much better off...

Anshul Sheopuri , Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR. From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use AI strategically across a fast-growing, tech-first company at the forefront of AI innovation—and he gi...

This is a fascinating conversation with Josh Newman , the Global Head of People Strategy & Experience, at WPP . WPP, the world’s leading advertising agency, has around 110,000 employees and a fascinating agency-specific organization around the world. Josh explains the business and operating model for WPP, and how it became an $8.1 Billion market cap business. Over the last year WPP&#8217...

Recent comments from Anthropic CEO Dario Amodei claims that we’ll have a “white collar bloodbath” in jobs and 50% of jobs are going away, leading to 20% unemployment. I believe this is completely incorrect, and in this podcast I explain why. Tech leaders may have a distorted perspective because so much of their energies go into pure software development – there’s a mu...

This week I discuss Cornerstone Galaxy , the new, integrated version of Cornerstone, which includes Skyhive, Edcast, Grovo, Tailspin, and other technologies built in. As you’ll hear, Cornerstone is the largest enterprise learning platform company in the world and they’re getting very aggressive with bundling, pricing, and features. At the same time I discuss the role of other competito...

This is a fascinating and essential podcast about leadership, AI, HR, and business transformation, featuring Tanuj Kapilashrami , the CHRO and Chief Strategy Officer of Standard Chartered . In this conversation, Tanuj talks about the strategic direction of Standard Chartered Bank, her role as Chief Strategy and Talent Officer, and the importance of aligning organizational capabilities with busines...

Welcome to Galileo Learn, the world’s first AI-native platform for all areas of corporate learning and professional development. And yes, Galileo Learn is also the new, dynamic version of The Josh Bersin Academy, and also your personal professional development coach. As the world’s first AI native platform for learning, Galileo Learn delivers an exciting new learning experience and the...

This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the curiosity cycle” in business. Does this mean &#8...

In this episode we hear from Irena Flego Maric , Global Talent Acquisition Leader and HR Technology Strategist at Foundever , one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI. The company uses Maki People’s AI-powered solution to manage massive scale of hiring, sometimes recruiting 2,...

This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems. I apologize for the slightly awkward voice, I recorded this on a long walk this morning!  I discuss ServiceNow , Maki People , Galileo , Hubspot , Salesforce , HiBob , Workday , SAP , Paradox , and many other innov...

This week we announce the deep integration of Galileo , the world’s AI Assistant for HR, into ServiceNow (Now Assist) and the fast-growing HCM system HiBob . This means you can now access Galileo in the flow of work. Additional Information Announcement Details The Mercury Release of Galileo Signals a New Era for Intelligent Agents Q&A: Get Galileo for ServiceNow Q&A: Get Galileo for...

This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.” I discuss ServiceNow, Microsoft, SAP, Workday, Paradox , Maki People , and other...

In this episode of the WhatWorks podcast, Dara Engle , CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization. Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building resilient cultures to managing change in...

In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans. So the first question I ask is “how do we implement AI to improve the productivity of the company” and then “how do...

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D.  I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking.  Vendors here include Sana, Degreed,...

Alfredo Thompson , Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust. Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented fulfillment center to a business growth function ,...

This week I detail the whole story: how the $360 billion corporate learning market is being blown up by AI . This tidal wave has now arrived, with every major company asking “how can I get rid of a third of my training department and deliver skills faster in the flow of work?” What happens to the Chief Learning Officer? What happens to the LMS? Is Instructional Design going away? What...

Introducing the Galileo Mercury Release: a new reasoning model, extensive new data and information from Lightcast, the Universal Competency Framework from SHL, and our first “consultant mode” feature, Intelligent Benchmarking. Galileo is now the essential AI tool for HR professionals around the world. Get Galileo Today!

This week the economic environment changed, with new US reciprocal tariffs launched on 180 countries. The net impact, which is hard to predict, is lots of strategy discussions about manufacturing, redeployment of resources, price increases, and possible economic slowdown. In today’s podcast I explain what this means to you, as an HR leader or HR professional. Additional Information The White...

Jörg Dersch, CHRO at XPAY, joins Kathi Enderes to discusses innovation in HR and how CHRO’s can stay ahead. He also shares advice to CEOs about their role in HR issues. He shares his journey into HR leadership and how HR leaders can become true strategic partners in their organizations. From navigating digital transformation to building business acumen, Jörg offers valuable insights into wha...

What’s the solution to political, economic, and global conflict? It’s not more anger and competition, it’s kindness. In this podcast I try to convince you that Kindness, the act of listening, caring, and helping, is a real secret weapon. Additional Information The World Happiness Report (which proves that trust and social connections matter more than money) Edelman Trust Baromete...

Today I wanted to briefly discuss the impact of US Tariffs on manufacturing talent. As many of you know, decisions about where to locate manufacturing are very big and very important. As you’ll hear, much of your company’s response may come down to talent and skills issues, since manufacturing skills are in short supply. I hope this conversation helps you think through the fast-changin...

Today I talk with Vijay Swaminathan, the CEO and co-founder of Draup , one of the most amazing data and insights providers in HR. Vijay and his partner Vamsee Tirukkala were the original founders of Talent Neuron, a pioneer in talent planning. Now, with Draup, they’ve gone an order of magnitude beyond to build a data platform that identifies skills, technologies, competitors, labor market tr...

In this podcast I describe the massive AI-powered revolution starting in corporate L&D, and give you some history, context, and a mandate for the future. This is based on a massive research program we’ve been doing for the last year and I’m now convinced that this entire $360 Billion market is going to reinvent itself. Vendors mentioned include Sana, Uplimit, Docebo, Arist, CodeSig...