Josh Bersin

This week I share my conversation with Ashutosh Garg , founder of pioneering unicorn Eightfold . Eightfold was the first mainstream AI company focused on HR and recruiting, and as you’ll hear Ashu continues to innovate in many ways. I ask Ashutosh to talk about the market, the change in the AI landscape, and his vision for the future of Eightfold and job seeking. He also explains his career...

Four big topics in this podcast. First I give you more detail on jobs and careers in the AI age, and explain why MORE jobs than ever are being created. (Read the details here .) Then I discuss the huge disruption about to take place in the software integration and middleware market. (A multi-billion dollar space for vendors and consulting firms.) Third I discuss the pioneering work by Findem and h...

Today I move beyond a discussion of AI products and technologies to the real business problem: finding ways to USE AI to further your company’s particular, unique business strategy. There’s a strange phenomenon going on: companies think AI itself will improve productivity “just because it exists.” Well nothing could be further from the truth. As these three examples point o...

Today we are introducing the Mars release of Galileo®, the AI Superagent for HR. We’re calling it a Superagent because it’s now fully programmable, open to integration with Workday and other systems, and is even more intelligent with new models, new content, industry data, and exciting features for learning, content development, and orchestration. I explain what all this means in the p...

Today Workday unveiled its “Front Door to Work” strategy and products with Sana. Here is a brief overview and more to read below. Additional Information Workday and Sana Unveil A Bold Strategy for AI  (detailed article) Video Overview of Workday-Sana Announcements The New, Wild, Redefined World of HR Tech (advanced AI use-cases) Experience Sana Yourself: Galileo, the AI Agent for HR &n...

HR Technology is on a collision course with AI companies, desktop productivity tools, and middleware providers. Where is all this going? In this podcast I explain why this is a question of “back-end” vs. “front-end” and how the ERP software architectures of the past (present) are colliding with the AI tools and interfaces of the future. The bottom line is not “who win...

This week I discuss the AI, HR Tech, and consumer AI market in front of announcements next week at the Unleash Conference in Vegas . I discuss how HR Tech is now becoming “Life Tech” (not just Work Tech) and the dynamics of big players like Microsoft, Oracle, Workday, SAP, ServiceNow, Anthropic, OpenAI, Google, and smaller vendors like Cornerstone, Findem, Lightcast, Maki People, Eight...

Oracle’s earnings announcement yesterday demonstrates the company’s shift to a new type of enterprise “software” company, challenging companies like SAP, Workday, Salesforce, and many others. In this podcast I explain this shift, the history of Oracle, and where AI is taking the enterprise software market. Here is the source article to read, and I look forward to further di...

Today I’m publishing a bonus episode with a discussion of the US Job Market and also explain why Anthropic’s new AI-Job destruction research is misleading. I also discuss the whole idea of “job-task analysis” and why “AI exposure” (Anthropic’s methodology) doesn’t really reflect how AI transforms jobs, companies, and the economy. Let’s discuss...

This week I tackle the situation where AI tools are exploding everywhere while ROI and economic productivity is hard to find. I also discuss the “commoditization” of AI “features” and the shift in value to “AI applications,” which is good for all corporate buyers and users. You’ll understand how important it is to build a long term strategy, despite all th...

Understanding the Frontline Workforce. As our research point out, more than 70% of all US workers (80% Worldwide) work in a frontline (customer facing or operational facing) role. We all have teams in these positions so it’s important for business and HR leaders to understand this space. This is the first podcast in a series with Josh Secrest , the head of marketing at Paradox , a Workday Co...

This week I discuss the real possibility that AI Agents could “turn evil” citing the example of Scott Shambaugh , a software engineer, who was attacked by an OpenClaw agent called MJ Rathbun . Just so you understand: Scott is a real person but MJ Rathbun is an AI. Yet MJ took upon itself to openly attack Scott online, presumably for not accepting his open source code. It’s a fasc...

Today I discuss the new economics of AI for us as business and HR leaders, and how this impacts vendors, HR buyers, IT, and investors. I also discuss how Agents, which are the new building blocks for our re-engineered companies, are now the nucleus of your world in HR going forward. As I explain, this new world is clearly coming into focus but you need to prioritize your energies, and our Systemic...

Coming out of the pandemic almost every company started hiring globally, giving rise to the EOR (Employer of Record) market. An EOR enables companies of any size to easily hire, manage, pay, and reward employees in any country, and today more than 40% of all global employers use an EOR. One of the leaders in this market is Oyster , a fast-growing company founded as a B-Corp, dedicated with a missi...

This week I explain some of the very cool things going on in AI-Fueled Recruiting (hot space), and also discuss how to start integrating all your talent acquisition tools. I also explain AMS One , the Workday Agent System of Record (ASOR) , and why and how all these amazing AI agents are going to enable you to really rethink the operating model for talent acquisition. This is a trillion dollar spa...

Alim Dhanji is a seasoned business executive (ex-President of Adidas Canada) who came back to HR with a fresh perspective on the business value of HR. In this discussion Alim clearly articulates where and how he creates business value as a CHRO. This is a fascinating discussion about the value drivers of HR and AI and the process for redesigning work. He explains what he learned about the value of...

After many weeks of work with corporate HR leaders, technology companies, and implementation teams I’m realizing the word that describes AI is “confusion.” Too much going on, too many unanswered questions, and no clarity about what to do. And many of you have been asked (or told) to lead the “AI Transformation” (which is the wrong phrase, as I explain) to reduce cost....

This week we introduce our massive new research “ The Definitive Guide to Corporate Learning: From Static Training To Dynamic Enablement .” As you’ll read, this $400 Billion market is going to change in a huge way, and the opportunity for value is massive. As I explain in this podcast, it’s time to change the paradigm of “skills development” and move to a model...

AI Agents promise to revolutionize how we operate our companies, but this is much more than just recording meetings and summarizing emails. How do you build an Agent (and Superagent) architecture to re-engineer HR and what is the role of your core HCM platforms? Well this is the trillion dollar question challenging every business software provider, and it has a huge impact on your HR and overall A...

AI-driven recruiting is on the hot seat and it’s only getting hotter. Most job seekers now experience AI-interviewers, AI-based screening, and even chatbots that can automate the entire process. And as this market grows, two new lawsuits (one against Workday , one against Eightfold ) have emerged, indicating the “fear” job seekers have about this technology. In the meantime, vend...

David Hughes , the Global People Leader for Costa Coffee (now at HSBC), discusses the company’s innovative approach to hiring using AI. Costa Coffee, a global brand with over 2,000 stores in the UK, faces significant hiring challenges due to high turnover rates and the need to hire thousands of baristas annually. David explains how Costa has shifted its focus from hiring the “best&#822...

In this podcast I talk with Nathan Perrott , VP of Innovation at Radancy . Radancy is a major provider of integrated recruiting tools, all integrated in what’s called the Radancy Talent Acquisition Cloud. You may not recognize the name, but Radancy is actually one of the pioneers in talent acquisition, originally started as TMP Worldwide. Over the last 40 years the company has been involved...

The HR profession is about to go through its biggest transformation in decades . To use a new phrase, this is a “rupture” from the past as we shift to new world of AI agents and superagents automating much of what we do. In this podcast I explain how 30-40% of AI jobs and roles will change, and how HR will become even more strategic as a result. And this is not a story of layoffs or co...

This week we launch our Imperatives for 2026 , and I discuss the 11 top issues you face and how HR, as we know it, is going to radically change. Our research shows that 30-40% of today’s HR roles will go away, soon to be automated by AI agents and Superagents. Read today’s news release for more details. This podcast explains the transformative impact of enterprise AI on human resources...

This week, as part of our 2026 Imperatives launch , I discuss the explosive new world of agents and superagents, and explain why and how you, as an HR or business person, will be “building apps” and “building agents” at work. I also explain why the Superagent architecture , which is explained in our Imperatives research, is going to replace traditional monolithic HR and oth...