Josh Bersin

We’ve entered a new world of work. Jobs, skills, and organizations are changing faster than ever. And it’s all because of what we call “Industry Reinvention.” If you want to learn all about how jobs, organizations, and skills are changing, join our Global Workforce Intelligence project. In this podcast I explain what’s going on and how our exciting new research will h...

How do we attract, recruit, and retain people in this difficult labor market? Raise wages? Improve career options? Spend money on training? The answer is yes – all these things. But there’s something more. In this podcast I talk about the new Edelman Trust Index and what it tells us about trust, and how you can build trust, the most valued resource of all, in your employees, customers,...

In this podcast, I detail our new research, The Change Agility Playbook, which looks back at what companies have learned over the last two years. Change Agility is a new management manifesto, and it’s replacing “change management” in our arsenal of tools and approaches. How have Ford, Lego, McDonald’s, Rabobank, Sanofi, and Moderna changed so fast? Listen in. Additional Res...

In this podcast I discuss inflation. Why do we have it? How long will it be here? And most importantly of all, what does Inflation do to our wages, recruiting, and pay and benefits programs? As you’ll hear, inflation really does change your perspective on all aspects of talent management: it pushes you to clarify your employment brand, raise wages, and make some serious decisions about where...

In this podcast, I discuss the biggest talent issue of the year: the tremendous need for people. As the unemployment rate plummets and it becomes harder to hire, we have to ask ourselves “why is this happening” and “what can we do differently?” The answer is not just raising wages and improving employee experience: there’s something bigger going on. Listen to this pod...

In this podcast, I discuss the billion dollar+ market for online coaching. It’s an amazingly successful, fast-growing space with four distinct categories. Coaching on-demand, driven by AI matching, Leadership development for all, democratizing coaches for everyone, Wellbeing, mental, and behavioral health – psychologists selected for you, General coaching for training – coaches f...

It’s time for our 2022 Predictions . It’s going to be an exciting and challenging year for business leaders and HR teams. Not only are we entering the most competitive labor market in decades, we’re facing industry convergence in every sector, rapid changes in jobs and skills, and endless new technologies to learn about. In this podcast, I highlight the changes, and point you to...

In this podcast I explain why vendors like Udemy, Articulate, 360 Learning, Fuse Universal, and other “creator tools” are growing at a breathtaking rate in the enormous market for corporate training. I also explain why a marketplace model for L&D content is becoming so powerful, and how you can build your own internal training marketplace inside of your company. Additional Resource...

How do you develop these essential PowerSkills in business? As I describe in this podcast, there are four methods: traditional instructor-led training, 360-degree assessment and coaching, simulation and real-world experiences, and suggestions and nudges. Mark Atkinson , the CEO of Mursion, a fast-growing provider of Avatar-based simulation training, interviewed me on this topic and we talked about...

Recruiting is one of the most difficult challenges in business today, and in this podcast, I talk about what we’ve learned. As you’ll hear in my discussion, the human-centered approach to recruiting is more important than ever, and the role of the recruiter is more important than ever. I also discuss the continued growth of Human-Centered Leadership and why these new found skills in em...

In this podcast I interview Ronni Zehavi , the CEO and co-founder of HiBob . HiBob is one of the fastest-growing HR platforms in the mid-market, known for its gorgeous and very innovative user experience. I asked Ronni to tell us how he came into HR (he is a seasoned tech entrepreneur), why he thinks this is such a fantastic space, and how tricky and difficult it was to build a winning HR platform...

In this podcast I interview Kathi Enderes , our VP of Research and the author of Employee Experience, The Definitive Guide . Kathi discusses the most important elements of employee experience, the role of pay, trust, wellbeing, and development, and ask the question “why are Walmart, Amazon, Target, and Disney investing billions of dollars in employee career pathways?” Today you cannot...

Facebook’s rebrand to Meta is even bigger than you think. Here are my perspectives on this deal, along with some discussion about Nextdoor , DAO s, STRIVR , Mursion , and why I think Facebook is missing a big opportunity. This is a risky move for the company, and it may take them away from the biggest opportunity they have – fixing the existing business we all know. And also, that Face...

What’s the next step in Employee Wellbeing? Well as our new research points out, companies are moving well beyond benefits to a new world of The Healthy Organization. In this podcast I describe the history of the Wellbeing market, why it has become so big and complex, and how companies are moving forward. This podcast describes the four levels of maturity and the huge business outcomes of th...

Over the last few weeks we’ve seen a flurry of “flow of work” applications enter the world of HR Tech. In this podcast I explain Workday Everywhere, the growth of GrowBot (now called Disco), why BetterWorks won one of their biggest deals, and why Microsoft Viva, Teams, Slack, and other Flow of Work platforms are totally transforming the HR Tech market.  (We can call it “Nud...

In this podcast, I describe The Ten New Truths about HR Technology Market .  This summarizes the presentation I”m giving at the HR Technology Conference this year, and will be the source for much of the research we’ll be publishing later this year and in my big research study, HR Technology 2022.  Employee Experience takes over.  ERP still strong, redefined.  Skills Taxonomies are the...

In this podcast, I discuss the massive trend for CEOs, CFOs, and CHROs to invest in the education of their workers. Amazon, Wal-Mart, Target, Disney, and hundreds of other companies are investing many billions of dollars to help employee obtain degrees, certificates, and educational credentials. What’s behind this huge trend? In this podcast I describe the trend and explain why this is one o...

In this episode, I talked with Nari Ansari , one of the general partners at TCV . We talked about lots of important topics in the HR Tech market, including: What makes HR Tech companies successful over the long run? How does TCV pick winners like LinkedIn, Facebook, HireVue, Perceptyx, and others? Why are sales and marketing so vitally important in the HR space? What should you do when the company...

The EX market is so dynamic it feels like every tool, vendor, and platform is moving in this direction. In this podcast I describe the three layers of EX and how you can think through what goes where. The three layers are A) the productivity tools layer, B) the workflow or journey tools layer, and C) the core application layer. If you’re trying to sort out how to configure your core HCM syst...

What is the number one thing we’ve learned from the Pandemic? In this podcast I sit down and talk about the number one thing we’ve learned from the Pandemic: The Unquenchable Power Of The Human Spirit . In this podcast I explain why Human Resources has become one of the most important jobs in business, and how we, as HR and business leaders, need to really think about “the power...

In this longer podcast, I walk through everything we’ve learned about skills taxonomies, job architectures, and the new world of hybrid work. And to really get your attention I explain why the Apple Genius Bar is a genius idea, which builds on all that’s going on in the world of skills and jobs. We are clearly entering a new world of organization design. You no longer need to model you...

Over the last few years, we’ve seen unprecedented investments in HR Tech, Learning Tech, and SkillsTech. Analysts like HolonIQ and CBInsights believe more than $10 Billion has been invested in these markets and as I wrote about a few weeks ago, more and more HR tech companies are reaching Billion dollar valuations . And these valuations are real: public companies like Coursera, Workday, Doce...

In this podcast I discuss the new SEC Human Capital Disclosure rules, why they’re important, and how government regulation as a whole is a force for good in business. While many government regulations are a headache, this one will have a lot of positive impact. I also discuss the Biden Administration’s 72 new areas of “big business” competitiveness, how to build a strong Pe...

In this podcast, I detail our comprehensive research on EX and what’s really driving employee needs today. You’ll learn about the history of EX and learn about the role of culture, leadership, technology and HR in this massive business area. Additional Resources: Employee Experience: The Definitive Guide (The research study) Employee Experience: The Definitive Guide (Infographic) The C...

In this podcast, I share the eight key strategies to building a World-Class HR function, and also explain why this is a Journey, not a “project.” I also describe the 14 “Tribes” of HR and give you a little detail on how we build our HR Capability Project. The eight strategies are: Professionalizing each role – focus on competence, goals, technology enablement, data Cl...