Jennifer Glass

It's the Bottom Line that Matters Podcast

Business EN ↓ 303 episodes

The "It's the Bottom Line that Matters" podcast is all about providing entrepreneurs and seasoned business executives with actionable nuggets that can be used to immediately help grow their business. Ideas ranging from marketing solutions to strategy, finance, and more. Jennifer Glass and Patricia Reszetylo share their combined years in business, knowledge, and skills to help small businesses thrive because it's the bottom line that matters!

Author

Jennifer Glass

Category

Business

Podcast website

www.bgsicoaching.com

Latest episode

Jul 7, 2026

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Episodes

Qualifying Leads Without Being a Jerk: Building Respectful Business Relationships 13.01.2026

In this episode of "It's The Bottom Line that Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive deep into the art of qualifying leads—without being disrespectful. They explore the essential reasons behind lead qualification, discuss real-life scenarios of navigating prospects who might not be a perfect fit, and share actionable strategies for screening effe...

Turning Attendees Into Action Takers: Free or Paid 06.01.2026

Welcome back to "It's the Bottom Line that Matters"—the podcast dedicated to guiding you toward smarter business decisions and greater success. In this episode, hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo pick up where they left off in their previous conversation about events, shifting the focus from attending to hosting. The central question: should you charge for...

Looking Ahead: New Chapters, Strategic Planning, and Good Riddance to Negativity 30.12.2025

In this uplifting New Year’s episode of "It's the Bottom Line That Matters," Jennifer Glass, Daniel McCraine, and Patricia Reszetylo engage in a thoughtful conversation about closing out 2025 and making the most of the opportunities that 2026 brings. Together, they encourage listeners to view the turning of the calendar as 365 new pages for both personal and professional growth. Jenn...

Investing in Your Network: Why Paid Events Might Be Your Best Bet 23.12.2025

In this episode of "It's the Bottom Line That Matters," Jennifer Glass sits down with Daniel McCraine and Patricia Reszetylo to tackle a topic every entrepreneur and professional faces: the value of paid versus free events. The trio explores how the cost of attending—whether it's free or requires investment—impacts both mindset and outcomes for business networking, learning, and...

Mastering the Art of Follow-Up: Strategies for Business Success 16.12.2025

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine and Patricia Reszetylo tackle the crucial business skill of follow-up. The conversation opens with a discussion on how many touchpoints it really takes to secure client relationships, especially in environments where multiple interactions are often needed before a sale is made. Th...

How to Inject Personality Into Your Brand Story 09.12.2025

Are you tired of lifeless marketing that fails to connect? In this episode of "It's The Bottom Line That Matters," cohosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo share game-changing insights on how to infuse your unique personality into your brand—and why it’s the key to building loyalty and real connection. The trio dives deep into the art of branding, exploring how...

Niche Down to Win: Persuasive Strategies to Target Your Ideal Customer 02.12.2025

In this episode of "It's the Bottom Line That Matters," host Jennifer Glass is joined by Daniel McCraine and Patricia Reszetylo to tackle the essential question facing many business owners: How do you effectively market to your ideal customer? The discussion zeroes in on the concept of niche marketing—moving away from the temptation to "market to everyone" and, instead, tho...

Signs You Need to Say Goodbye to Your Current Software Solution 25.11.2025

This week on It’s the Bottom Line That Matters, cohosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo tackle the crucial question every business leader faces: When is it time to ditch your current platform for something better? This isn’t just about shiny new tech—it’s about knowing when your tools are holding you back, and how to strategize a smarter, smoother transition. Together, they...

How to Evaluate Tech Tools: Practical Advice for Small Business Owners 18.11.2025

Welcome to another insightful episode of "It's the Bottom Line that Matters"! In this episode, our dynamic hosting team—Jennifer Glass, Patricia Reszetylo, and Daniel McCraine—tackle the all-too-familiar challenge of evaluating and choosing new technology tools for small businesses. From exploring new customer relationship management systems and accounting software to debating the me...

How Many Hats Are You Wearing? Navigating the CEO Identity Crisis 11.11.2025

In this engaging episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine and Patricia Reszetylo are in for an honest exploration into what they call the “CEO ID crisis”—the struggle of business owners who find themselves constantly switching hats and drowning in operational tasks. The conversation kicks off with a playful inquiry about how many metaphori...

👉 AI as Your Strategic Business Advisor — with It's The Bottom Line that Matters 04.11.2025

This week on "It's The Bottom Line that Matters," cohosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo reveal how AI can become your smartest business partner—if you stop treating it like just a content mill. Discover what really happens when you bring AI into your strategic process, not just your to-do list: Why “garbage in, garbage out” matters more than ever when prompt...

Tech Stack Secrets for Small Business — with Its The Bottom Line that Matters 28.10.2025

This week on Its The Bottom Line that Matters, cohosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo reveal the real-life tech stack choices that power their businesses—and how you can make smarter moves too. Whether you’re drowning in software options or worried your tools are running you (instead of the other way around), this episode gives you answers you won’t find in generic “top 10...

Mastering Intergenerational Leadership: Bridging Every Age Gap 21.10.2025

Are you the youngest—or oldest—person on your team? Struggling to inspire collaboration across different generations? This episode of "It's The Bottom Line that Matters" brings together Jennifer Glass, Daniel McCraine, and Patricia Reszetylo for a dynamic conversation that flips the script on traditional leadership advice. Tune in as the cohosts tackle real-world scenarios: how to ma...

The Three Year Cycle in Business: Recognizing and Conquering Growth Barriers 14.10.2025

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo take an in-depth look at a common but often unspoken hurdle in entrepreneurship: the infamous "three-year wall." The discussion kicks off with Daniel explaining why, according to both research and lived experience, business owners frequently hit a...

Strategies for Handling Decision Fatigue and Empowering Your Team 07.10.2025

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine explore the widespread and often underestimated issue of decision fatigue. They relate decision fatigue not just to the boardroom but also to everyday life, drawing parallels between business decisions and the seemingly simple, yet sometimes exhausting, que...

When to Pivot: Burn It Down or Fuel Growth? 30.09.2025

Stuck in a business rut? Ready to make the tough call between doubling down or walking away? This episode of “It’s The Bottom Line that Matters” pulls no punches. Hosts Jennifer Glass and Patricia Reszetylo team up with guest Daniel McCraine for a dynamic, practical conversation packed with real-world stories and brutally honest guidance on knowing when to “burn it down” or boldly pivot. Jennifer,...

The True Cost of Doing It All Yourself: Smart Outsourcing for Success 23.09.2025

Are you burning out trying to handle every part of your business solo? In this insightful episode of It's The Bottom Line that Matters, cohosts Jennifer Glass and Patricia Reszetylo dive deep into the hidden costs—and overlooked dangers—of doing it all yourself as an entrepreneur. Jennifer and Patricia bring refreshing honesty as they share personal stories of undercharging, overcommitting, an...

Not Your Average Newsletter: Strategies to Stand Out and Generate Real Value 16.09.2025

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine enjoy a lively discussion on the power and potential of newsletters. The trio dives deep into why newsletters shouldn’t just be about dry updates or overt sales pitches, but rather serve as platforms for thought leadership, establishing authority, and delive...

Guerilla Marketing in Action: Real-World Examples and Digital Innovations 09.09.2025

In this engaging episode of It’s The Bottom Line That Matters, co hosts Jennifer Glass and Patricia Reszetylo are joined by co-host Daniel McCraine for a deep dive into the unconventional world of guerrilla marketing. Together, they demystify what guerrilla marketing is—and isn’t—and discuss how it differs from traditional marketing methods. Discover creative, cost-effective strategies ranging fro...

Turning Social Groups Into Assets: Growth, Monetization, and Community Insights 02.09.2025

In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine and Patricia Reszetylo for a deep dive into the world of online communities and group building. The conversation covers everything from the initial purpose and strategy behind launching a group on platforms like Facebook and LinkedIn, to the practicalities of growing, managing, and—most intr...

Buy, Rent, Lease, or Co-own: What’s Your Best Move in Commercial Real Estate? 26.08.2025

In this insightful episode of "It's The Bottom Line That Matters," co-hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine take a deep dive into the complex decisions facing small business owners when it comes to commercial real estate. Should you buy, rent, lease, or co-own your business property? Is it better to leverage your capital to own, or does leasing offer more flexibility for yo...

When Is the Right Time to Bring In a Fractional C-Level Executive 19.08.2025

In this episode of "It's the Bottom Line That Matters," host Jennifer Glass is joined by Daniel McCraine and Patricia Reszetylo to break down the world of fractional CXOs—those key executive roles filled on a part-time or contract basis. They dive into what the "CXO" title covers, how fractional officers differ from full-time hires, and explore the value and flexibility tha...

How Strategic Partnerships and Referrals Drive Success in Business 12.08.2025

On this episode of It’s the Bottom Line that Matters, hosts Jennifer Glass, Patricia Reszetylo and Daniel McCraine demystify the often-confused world of strategic partnerships, joint ventures, and referral programs. If you’re a business owner wondering what sets these different collaborative relationships apart — or how they might benefit your business — this episode is for you. The conversation d...

Wipeouts in Business: Lessons from Exit Planning Gone Wrong 05.08.2025

In this episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive into real-life wipeouts in exit and succession planning for business owners. The conversation uncovers cautionary tales—from family businesses that falter due to lack of planning, to well-intentioned owners who discover too late that "fair" isn't al...

Advanced Exit Strategies: Making Your Business a Saleable Asset for Maximum Profit 29.07.2025

In this episode of It's The Bottom Line that Matters, hosts Jennifer Glass and Patricia Reszetylo are joined by Daniel McCraine to continue their deep dive into exit planning for business owners. Picking up from last week's discussion, the trio explores the advanced strategies and practical tactics for preparing your business for a successful exit—whether that's through a sale, acquisi...

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