Helpside

It's Personnel

Business EN ↓ 16 episodes

They say business isn’t personal. They’re wrong. In a growing company, it’s always personnel. Managing a team of 20 to 150 employees is the highest-stakes work you’ll ever do. It’s messy, it’s rewarding, and it’s often overwhelming. If you’ve ever felt like an "accidental HR Director" or a leader drowning in compliance instead of focusing on culture, this show is for you. Welcome to It’s Personnel , the podcast from Helpside where we strip away the clinical jargon of Human Resources to focus on the human beings behind the business. Hosted by the experts at

Author

Helpside

Category

Business

Podcast website

www.helpside.com

Latest episode

Jul 7, 2026

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Episodes

You Can't Scale Alone — Why We Left Everything to Build Helpside in New Markets 07.07.2026

Edrick Shelby spent 19 years in food service, served in the US military, and sold life insurance door to door before finding his way into PEO sales. Kirby O'Loughlin relocated from Tampa to Denver, built a career in sales, and eventually landed at Helpside . Neither of them planned to be here. Both of them are glad they are. In this episode of It's Personnel, Edrick Shelby (Houston) and Kirby O'Lo...

30% Savings on Healthcare? What PEOs Get Wrong in Texas (And How Helpside Is Different) 12.06.2026

Helpside has been building its business in Utah, Idaho, Arizona, and Wyoming for decades. Texas is a whole new chapter. In this episode of It's Personnel, Charlotte Long (Austin) and Francine Blain (San Antonio) — both business consultants at Helpside — share why they chose Helpside, what the Texas small business market actually needs, and what makes this expansion different from anything the stat...

Inside Helpside's Texas Expansion: What We're Seeing in the DFW Market 28.05.2026

Colin Beneke and Nikki Sullivan both came from Insperity — one of the largest PEOs in the country. So why did they leave to help launch Helpside in a brand new market? In this episode, Colin and Nikki sit down to talk about how they ended up in Dallas, what drew them to ⁠Helpside⁠ , what they're seeing in the DFW business market, and what they think the next 12 months looks like for the Texas team...

Your Manager Is Your Biggest Legal Risk — Here's What to Do About It 20.05.2026

Most companies treat harassment training like a checkbox. Watch the video, sign the form, move on. But Rachelle Beers and Amanda Rojas from Helpside have seen what happens when that's all you do — and it's expensive. In Part 2 of this series, they break down what employers specifically need to get right when it comes to harassment and discrimination. Not just the legal minimum. The stuff that actu...

Am I Being Harassed at Work? Here's How to Know 13.05.2026

Most workplace situations that feel wrong don't start with bad intentions. They start with poor judgment, a misunderstanding, or someone thinking "this probably isn't that big of a deal" — until it is. In this episode of It's Personnel, Rachelle Beers (HR Manager) and Amanda Rojas (HR Business Partner) break down workplace harassment and discrimination from two angles: what employees need to know,...

Why Your Employees Keep Quitting (And How to Fix It) 07.05.2026

60% of employees at small businesses quit within their first year. And replacing each one costs between $25,000 and $100,000 depending on their salary. Most business owners have no idea it's happening — and even less idea why. Sam T. from ⁠Helpside ⁠ has worked with hundreds of small businesses on HR, payroll, and benefits. In this video he breaks down the five real reasons employees leave small b...

Gusto vs QuickBooks vs Paychex: The Truth Nobody Tells You 17.04.2026

Gusto. QuickBooks. Paychex. They're the three most popular payroll options for small businesses — and they all have the same problem nobody talks about. They're software. Which means when something goes wrong — a missed tax deadline, a wage law violation, a compliance error — the penalty doesn't go to them. It comes to you. In this video, Shelly from Helpside breaks down exactly what each platform...

The Peace of Mind No HR Software Can Give You 08.04.2026

Most small business owners don't know they have an HR problem until it shows up as an IRS notice, a Department of Labor audit, or a lawsuit. Erica Brune (CEO) and Chad Brahmer (President) of Lever One have spent a combined 20+ years helping small businesses get out of their own way when it comes to HR, payroll, and compliance. In this episode, they break down how Lever One started, what separates...

How Small Businesses Can Finally Escape Rising Health Insurance Costs 26.03.2026

Most small business owners think they're stuck — paying whatever their insurance company demands with no way out. They're wrong. In this episode of the It's Personnel Podcast, host Greg Williams sits down with Trent Sanders and Katie Peacock from GBS Benefits — Utah's largest employee benefits provider — along with HelpSide Senior Business Consultant Dave Ashby, to break down exactly how small bus...

The Client Onboarding Process Most Companies Get Wrong 17.03.2026

What really happens during the onboarding process with a PEO (Professional Employer Organization) ? In this episode of ⁠ It’s Personnel ,⁠ we go behind the scenes of one of the most important — and most misunderstood — stages of HR outsourcing. Host Lexi Bartholomew sits down with ⁠Helpside⁠ onboarding specialists Jessica Rodriguez and Madison Rowley to break down why onboarding is far more than p...

The HR Mistakes That Cost Small Businesses Thousands 10.03.2026

HR mistakes can cost small businesses thousands — or even lead to lawsuits. In this episode, HR experts Brandon and Rochelle break down the most common HR mistakes business owners make and how to avoid them before they become expensive problems. From harassment complaints and employee discipline to ADA compliance, FMLA thresholds, and managing employee complaints, this conversation covers the HR i...

Stop Doing $16/Hour Work as a Founder 02.03.2026

What’s really holding your business back as you scale—lack of talent, or the invisible administrative weight slowing everything down? In this episode of It’s Personnel, Eli sits down with Helpside Director of Operations Andrew Bartholomew to break down the “administrative anchor” that quietly stalls growing businesses. From payroll mistakes and HR compliance risks to benefits administration and de...

Why Arizona Charter Schools, Tech & Manufacturers Are Struggling to Scale 24.02.2026

Why are Arizona charter schools, tech startups, and manufacturers struggling to scale—even with strong demand and funding? In this episode of It’s Personal , we break down the real, behind-the-scenes challenges slowing down Arizona’s fastest-growing organizations. From rising healthcare costs and talent retention issues to compliance, payroll complexity, and fragmented HR systems, many leaders are...

Finding a Career that Fits the Season You're In 18.02.2026

Finding a career that fits your life isn’t about chasing the highest salary — it’s about alignment. In this episode of It’s Personnel, we talk about what it really means to choose a job that supports the season of life you’re in right now. From navigating your 20s and early career decisions to understanding why benefits, flexibility, and company culture matter more than most people realize, this c...

Why Founders Must Fire Themselves as Chief Compliance Officer 09.02.2026

Most founders don’t realize it—but somewhere between 5 and 30 employees, they accidentally become their company’s Chief Compliance Officer. In this episode of It’s Personnel, Helpside CEO Rick Bartholomew and COO Jake Lunt break down the hidden operational and compliance debt that quietly slows startup growth. From payroll and benefits to multi-state compliance and HR administration, these “non-co...

Most Business Problems Aren’t Revenue Problems 13.01.2026

Bridging the Expectation Gap: How PEOs Help Small Businesses Win the Talent War   In this premiere episode of It’s Personnel , hosts Mike Asano (Director of Growth) and Richard Leduc (VP of Sales) tackle one of the biggest hidden challenges small and mid-size businesses face today: the expectation gap between what business owners want from employees and what top talent expects from employers.  Mos...

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