It’s All Your Fault: High Conflict People

High conflict behavior at work rarely stays contained to one person or one incident — it spreads across teams, drains HR's time, and quietly drives turnover and burnout long before anyone names it as a pattern. The real question for most organizations isn't how to handle the next individual case. It's whether the organization itself is actually ready to prevent, assess, and respond to conflict at...

High conflict behavior doesn't just disrupt your team—it follows leaders home, costs organizations hundreds of thousands of dollars, and gets worse when managers react without a plan. The question Part 3 of this four-part workplace series answers is the one every leader eventually faces: once you know conflict is in the room, what do you actually do? Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-...

High conflict at work rarely announces itself. By the time it becomes a formal HR complaint or a leadership crisis, the patterns were visible much earlier—and the tools most organizations rely on to stay fair often make things worse, not better. Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Institute in Scottsdale, Arizona, are joined by Michael Lomax, JD, HCI speake...

Workplace conflict is costing US businesses $359 billion a year—and behind a disproportionate share of that damage is high conflict behavior: the kind that ignores limits, escalates faster than most leaders expect, and doesn't respond to the usual playbook. This is part one of a four-part series on high conflict in the workplace, with Bill Eddy, LCSW, JD, Megan Hunter, MBA, and Michael Lomax, JD—l...

High conflict relationships can leave you grieving something most people don't recognize as a real loss — not just the person, but the relationship you always hoped you could have. When someone in your life consistently cannot offer the empathy, accountability, or closeness you need, the question stops being "how do I fix this?" and starts being "how do I accept what this actually is?" Bill Eddy,...

Fear of retaliation keeps many people trapped in high conflict relationships long after they know they need to leave. Emotional explosions, smear campaigns, threats involving children, financial punishment, legal warfare — the threat of what might happen when you finally say the words can feel more paralyzing than staying. The Betty Broderick case is an extreme example, but the dynamic it illustra...

When someone in a high conflict situation gets upset, the instinct is to explain, correct, or reason with them — and that almost always makes things worse. The reason isn't a mystery anymore: it's neuroscience. Validation doesn't just make people feel better; it quiets the amygdala's threat response and activates the part of the brain responsible for regulating emotions. An EAR statement — somethi...

When a high conflict person says it's all your fault, most reasonable people do something predictable — they start wondering what they did wrong. That instinct toward self-reflection is healthy in most relationships. With high conflict people, it becomes a trap. Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Institute, unpack why high conflict personalities blame with...

High conflict cases have a well-documented credibility problem: the person with high conflict personality traits walks into the lawyer’s office, the HR department, or the courtroom looking calm and composed. The person who has been responding to years of escalation walks in looking emotional, reactive, and hard to follow. Without a framework for recognizing this pattern, systems can unintentionall...

When addiction and high conflict personality traits both show up in a custody case, the usual advice stops working. Vague parenting plans become weapons. Standard timelines get exploited. Courts aren't designed to manage what's happening daily between two households—and the divorce itself is often just the beginning. Bill Eddy, LCSW, JD, and Megan Hunter, MBA, co-founders of the High Conflict Inst...

High conflict custody cases are hard enough—but when one parent also demonstrates antisocial personality traits alongside addiction and a pattern of long-term deception, standard parenting plans fall short in ways that can leave a child at real risk. Antisocial personality disorder appears in family court more often than most people realize, and it requires a fundamentally different approach to co...

In high conflict divorce, children don’t just witness a parent’s distress—they absorb it, often without knowing where the feeling is coming from. Bill Eddy and Megan Hunter explain the brain science behind emotional contagion, why it can quietly build a child’s resistance to the healthier parent, and what that parent can do about it. From holding the schedule steady under emotional pressure, to te...

Passive aggressive behavior is one of the most common—and most maddening—dynamics in high conflict situations. In this episode, Bill Eddy and Megan Hunter of the High Conflict Institute reframe passive aggression as what it really is: aggression with built-in deniability. They walk through how to recognize it at home and at work, how to set limits on behavior that’s designed to evade accountabilit...

Why are so many people drawn to media figures who thrive on conflict, drama, and promises of secret revelations? Bill Eddy and Megan Hunter of the High Conflict Institute break down the neuroscience behind it—and it turns out your brain is working exactly as designed. The right hemisphere's drive for connection, belonging, and certainty makes all of us vulnerable to conflict-driven personalities,...

Michael Lomax joins Megan Hunter to share practical tools leaders can use right away when high conflict behavior is derailing their team. They cover BIFF responses for written communication, how to redirect disruptive meeting participants, handling chronic complainers with EAR statements, and what it actually takes to build a conflict-competent culture. Plus—details on two upcoming trainings from...

HCI senior trainer Michael Lomax joins Megan Hunter to unpack why high conflict behavior is escalating in today's workplaces—and what leaders can actually do about it. Drawing on twenty-five years in workplace dispute resolution, Michael explains why global stress and unresolved trauma are showing up at work, what happens in a leader's brain when they get emotionally hooked, and how to regulate yo...

We answer five listener questions about setting boundaries with intrusive neighbors, hostile co-parents, difficult coworkers, and adult children who demonstrate high conflict behaviors. Learn when to use empathy versus firmness, how to document hostile messages for court, and strategies for protecting your emotional well-being in toxic situations. Resources from this episode: SLIC Solutions for Co...

Bill Eddy and Megan Hunter explore one of the most challenging questions faced by people in relationships with partners who demonstrate high conflict behaviors: Is it possible to develop a genuinely mutual and healthy relationship through proper communication techniques and boundary setting, or is managed stability the best achievable outcome? Understanding Relationship Dynamics with High Conflict...

The Evolution of Family Estrangement: Understanding Adult Children Cutting Ties Bill Eddy and Megan Hunter explore the growing phenomenon of adult children severing relationships with parents, examining research, societal shifts, and potential solutions. Drawing from their experience at the High Conflict Institute, they analyze Oprah's recent YouTube conversation with Dr. Joshua Coleman about fami...

Setting Effective Limits: A Conversation About SLIC Solutions for Conflict Bill Eddy and Megan Hunter welcome co-author Ekaterina Ricci to discuss their new book "SLIC Solutions for Conflict," exploring practical approaches to setting limits and consequences with individuals who demonstrate challenging behaviors. The episode introduces the "two and a half steps" approach: establishing clear bounda...

In this episode of It's All Your Fault, host Megan Hunter interviews Amanda Smith, LCSW, about her groundbreaking new book on self-compassion and Dialectical Behavior Therapy (DBT) skills for people who have borderline personality disorder traits. The discussion explores how incorporating self-compassion into treatment can enhance recovery and improve outcomes. Understanding Self-Compassion in BPD...

In this classic episode from the archives, Bill and Megan examine the growing challenges faced by elderly populations dealing with individuals who demonstrate high conflict behaviors. As global demographics shift toward an aging population, understanding how to protect vulnerable seniors becomes increasingly critical. The hosts explore how individuals who exhibit manipulative personality traits ma...

Exposure and Public Shaming as Conflict Management Tools: A Critical Analysis In this back episode from the High Conflict Institute podcast, Bill Eddy and Megan Hunter tackle a challenging question that many face when dealing with difficult workplace situations: Is exposing someone's problematic behavior an effective strategy for creating change? While the impulse to "name and shame" may feel just...

Managing High Conflict in Today's Workplace In this episode from the High Conflict Institute archives, Bill Eddy and Megan Hunter welcome Cherolyn Knapp, a lawyer, mediator, and workplace investigator who brings fresh perspectives on handling workplace conflict. While the discussion captures workplace dynamics during an earlier phase of post-pandemic adjustment, the insights on conflict management...

Young Adults Navigating Life with High Conflict Parents In this classic episode from the archives, Bill and Megan explore why many young adults struggle to launch successfully into independent life, particularly those raised by parents who demonstrate high conflict behaviors. They examine how today's interconnected world, while offering unprecedented opportunities, can also amplify feelings of ina...