IT Nation Wise Up

What really happens when a client gets hit with ransomware? In this episode, we're going behind the scenes of real cyber incidents. From the first call to final recovery, Chris Loehr, EVP at Solis, shares the high-pressure decisions, common failures, and communication breakdowns that happen during a breach—and how MSPs can help their clients avoid becoming a headline. Whether you're building your...

Running an MSP can feel lonely, but it doesn’t have to be. In this episode, Juan Mack of Matrix Integration and the Central Mafia User Group shares how being a part of a peer group changed his life and leadership. From learning through shared experience to showing up consistently and doing the hard inner work, we're unpacking the real value of community, connection, and in-person events for MSPs r...

What does your brand say before you even say a word? In this episode, we explore how your appearance, communication, and mindset shape your brand. We're joined by Lisa Shorr of Shorr Success for a breakdown of how MSPs can build trust, lead with consistency, and create a company culture where everyone represents the brand with confidence. From how you sound on a call to how you show up in person,...

Join ConnectWise CEO Manny Rivelo as he shares his path from engineer to executive and discusses the mindset that's shaping the future of the channel. From platform consolidation and AI to community growth and cybersecurity, discover what's next for MSPs and how you can stay ahead in the rapidly changing landscape.

What if the biggest driver of your MSP’s growth wasn’t a new tool but your community? Unpack why the most successful MSPs are doubling down on peer collaboration, vendor relationships, and strategic focus. MJ Shoer, Chief Community Officer at the Global Technology Industry Association (GTIA), sat down with Sean and Matt to share stories from his 30+ years in the channel, lessons from building (and...

What if the key to scaling your MSP without sacrificing your personal life was a peer group? In this episode, we're uncovering how peer groups help MSPs grow faster, become more profitable, and avoid burnout. Dive into legacy planning, financial health, and how accountability with other leaders could be your secret weapon with Andre Gilmore, Director of IT Nation Programs. Whether you're leading a...

This week, we're talking all things storytelling, communication, and what it means to lead with authenticity in MSP marketing! From years of startup experience to building content that actually resonates, Erik Boles of Vosa is sharing why understanding human behavior is the most underrated skill in our industry and how MSPs can create content that doesn't just convert—it connects.

Learn how peer groups, benchmarking, and smart business strategies can help you scale, stay profitable, and avoid common pitfalls! As the EVP and GM of IT Nation and Service Leadership, Peter Kujawa knows what it takes to turn a business around. Listen in as he shares his journey from leading a struggling MSP to shaping industry benchmarks.

Starting a business from scratch isn’t easy—so how do you go from bootstrapped to breakthrough? From finding product-market fit to navigating the MSP channel, discover the lessons, mistakes, and strategies that helped Zach Kromkowski and Henry Zhang of Senteon build a thriving cybersecurity company from the ground up.

Community is one of the most powerful assets an MSP can have, but how do you truly get involved and make an impact? Join us for a discussion of practical strategies for building relationships, growing your network, and engaging with peers in meaningful ways. Whether you're an MSP or a vendor, this insightful chat with Dan Scott, Senior Director of IT Nation Community, will help you navigate the wo...

How do you navigate growth and transition in a family-owned MSP? From balancing family dynamics with business success to passing leadership to the next generation, Shawna and Garrett Cleversley of Mac Solutions Plus are sharing the ins and outs of their journey running a family business. Don't miss practical insights and advice for anyone managing or transitioning a family-owned MSP.

How do you create a lasting impact in business and life? From balancing work and personal life to fostering intentionality and communication, join us as Arlin Sorensen, VP of Evangelism at IT Nation and founder of HTG, shares his wisdom and offers actionable insights for building a meaningful legacy.

Join us for a walk down Wise Up memory lane! We're reminiscing about the most memorable moments of 2024, saying farewell to Vicky, and passing the torch to Matt's new cohost for 2025, Sean Lardo. Tune in to discover what's next for Wise Up!

Join us for a powerful discussion about creating memorable, engaging, and authentic client events! Learn how to leverage events to build better relationships with current and potential future clients from Tim Weber, VP of Channel Growth at Cyber74.

Get top strategies for leveling up your MSP's operational maturity directly from Carrie Green, SVP of Operations at Alt-Tech! From staffing and clients to handling tough days, all of these tips and more are included in the 2024 CompTIA Community MSP Guidebook: Cultivating a Culture of Process Efficiency.

Discover the latest insights that are shaping the future of ConnectWise and Microsoft! We're joined at IT Nation Connect 2024 by Erwin Visser, the General Manager of Microsoft, to discuss where this powerful collaboration is headed. Plus, we'll delve into Visser's personal bucket list aspirations, making it a conversation you won't want to miss!

From procurement to lead generation strategies, listen in on these lightning lessons brought to you by thought leaders from all areas of the MSP community. A huge thank you to our special guests: Monica Ozaruk, Owner of MOZARUK Consulting; Ashley Cooper, COO of CyberDrain; Kelvin Tegelaar, CTO of Lime Networks B.V.; and Eddie Phillips, Senior Manager of Global Channel Sales at ThreatDown.

Facing challenges such as job loss, reorganization, or even starting a new role can significantly impact our mental health and well-being. Desraie Thomas, Senior Sales Development Specialist at Compliance Scorecard, takes us through the phases of job loss and how to successfully navigate these experiences with resilience and confidence.

Dive into the challenges and triumphs of being an entrepreneur with Colin Knox, Co-Founder and CEO of Gradient MSP! Hear about his personal experiences and lessons he learned along the way and get actionable advice for those who are considering or already on this path. 

Tim Coach, Chief Evangelist of Community and Channels at Cynomi, shares his insights and experiences transitioning from MSP to Solution Vendor and discusses the peaks and valleys of building a technology career.

From their startup days to creating a community for MSPs by MSPs, discover how MSP owners and founders of Tech Degenerates Henry Timm and Marc Menzies have effectively transformed their businesses by helping others.

In the MSP industry, the decision to outsource aspects of your business can be critical. Join Dean Trempelas, VP of Operations at Helpt, as he shares his experiences with outsourcing and how to approach it with a strategic mindset.  

Explore proven strategies for MSPs hosting events for clients and learn how to create authentic connections along the way with MJ Patent, Chief Marketing Officer of Logically.

Keeping up with the constant evolution of technology and aligning with clients is and will continue to be paramount to MSP success. While onsite at CompTIA ChannelCon 2024, we sat down with Bob Coppedge, CEO of Simplex-IT, to learn more. 

Tradeshow success (yes, vendors, we're talking to you!) is all about maximizing your investment. Get practical tips that help you stand out, engage with attendees, and leave a lasting impression. Dave Maik, Channel Director at DefensX, and Sean Lardo, Economy Evangelist at ConnectWise, joined us for this bonus episode at IT Nation Secure 2024 in Orlando.