IT Insights

When we asked ChatGPT to write me an intro for this interview it suggested the following: “Over the past few years, generative AI has emerged as a powerful tool for businesses to automate various tasks and gain a competitive edge. In the insurance industry, generative AI is being used to streamline operations, reduce costs, and enhance customer experience. From underwriting to claims processing, g...

Recent statistics from Price Waterhouse Coopers say that 41% of insurance customers are likely to switch insurance providers due to dissatisfaction with their carrier’s digital capabilities. It has posed a challenge to the insurance sector on how to make customers loyal and how to improve their digital experience with claims. Our guest offers a new approach to that problem and believes that the pr...

In this episode I had a pleasure to talk to Carrie Goetz, fractional CTO to multiple companies, recently named in the top Top 25 Women in Mission Critical, 30 Top Most Influential Women in Tech 2021 by CIO Outlook, 10 most influential women in technology 2020 by Analytics Insight, honored as a Network Computing Inspiration Award finalist 2020, and Comptia Women in Leadership Spotlight Finalist. To...

In this episode of IT Insights we host Ed Morrison, a co-author of the book "Strategic Doing - Ten Skills for Agile Leadership", a #1 Amazon New Release in 6 categories. For over 25 years Ed has been developing new, network-based models for strategy in open, loosely connected networks. These approaches emphasize the strategic value of focused collaboration and innovation in today's global economy....

Our guest of this IT Insights episode is George Amanatiadis, VP of Sales and Customer Success at Scrive. The episode touches upon various aspects of customer onboarding and CX. We also discuss why culture of an organisation is crucial when building technology and what challenges George is facing when working on solution architecture of various IT environments. Last but not least we also talked abo...

The guest of this 5 questions episode is Jukka Holm, Managing Director of Visma Enterprise Oy and Board Chair of Visma Public Oy, Invian Oy, Oima Oy, and SmartTrackers in Netherlands. He also holds a Board Member role in Visma Enterprise Latvia and Acubiz in Denmark. In this episode we discuss the transition process from MD to Board Member as well as Jukka’s approach to implementing strategic chan...

Meet Jack Nikogosian, a leading specialist in WEB3 and a renowned Danish blockchain expert with a deep understanding of the cryptocurrency industry. In 2015, Nikogosian garnered international attention when he paid for an entire month of expenses using only Bitcoin, earning him the nickname "Bitcoin Jack." In 2017, Nikogosian founded ARYZE, a fintech company that aims to make payments faster, chea...

Our guest of this IT Insights 5 questions episode is Dr. Jacqui Taylor, CEO and Founder at FlyingBinary Ltd. She is recognised as one of the 15 Most Influential Woman in UK Technology, 21 Most Inspiring Women in Cyber, 100 Global Leaders, an Expert Advisor to the European Commission and in the United Nations 2030 plan. Jacqui has shared the advice she would give to someone at the very beginning of...

Our guest is Herman Herteleer, Group CIO of Interparking. He has vast experience in setting up and working with agile responsive organizations that continuously change and adapt to market needs mainly in the customer services and supply industry. Together we discuss what is digital transformation about and if it really is "more about culture and people, than technology". We also touch upon choosin...

The guest of this episode is Tiffany Haynes, COO & Chief People Officer at Fingercheck. Prior to FC, Tiffany was with Jack Henry (NASDAQ: JKHY) for nearly 20 years; much of that time was devoted to fintech operations, program management, people operations, and leading consumer-facing experiences. She served in various roles, including Chief People Officer (6500+ employees) and as General Manager |...

Our guest of this episode is Dr. Dean Bartles, a seasoned operations professional with four decades of management experience in manufacturing and technology. He is currently the President and CEO of the Manufacturing Technology Deployment Group, Inc., a not-for-profit holding company of both the National Center for Defense Manufacturing and Machining (NCDMM) and Advanced Manufacturing Internationa...

Our guest is Antony Bream, the Founder and Managing Director at ribbit Consulting, mentor and member of numerous advising boards. Antony has over 30 years of experience in B2B sales for cloud applications primarily into the financial services marketplace. His focus is always clear on pivoting strategy quickly to realise ever changing market trends and building complimentary partner networks to acc...

This time we had a pleasure to talk to Ian Max Ewart. Ian is a C-suite Commercial Executive, Director, Board Member and an Advisor, with a 30+ year career in international financial services. Ian is known as an industry leader and reference for marketing, business development and innovation. In this episode we talk about place for humanity in the AI projects. We discuss the most important aspects...

For the first time, we present a new format - 5 questions. Our guest is Jakub Nalepa, Head of Artificial Intelligence department at KP Labs, Associate Professor at Silesian University of Technology, and Machine Learning Architect at Graylight Imaging Jakub answers Ewa's 5 insightful questions. - what encouraged him to choose his career path - what he has learned from his mistakes in the past - wha...

In this talk we delve into the challenges and traps of building tech teams in different companies. We discuss what key tech competences are required in the financial industry today as well as which sourcing strategies actually work. Last but not least, we talk about choosing the right IT partner and share tips on building a tech team. Our guest is Georgina Owens, CTO at Liberis, Top UK CIO 100 201...

Many of us remember the days of unintuitive software interfaces and the ‘where do I click’ questions in our heads. Thankfully, with the rise of the human-centric software design, the unintuitive apps are no longer the industry standard.   However, there are still many companies that need to consider their users more. In this episode, Michał talks to Martyna and Daniel, two user experience designer...

In less than 20 years, the ESG movement has grown from a corporate social responsibility initiative launched by the United Nations into a global phenomenon whose assets are set to balloon to $50 trillion by 2025 from about $35 trillion, according to estimates from Bloomberg Intelligence. Being the topic of numerous discussions and having impact on future enterprise value proves it to be crucial in...

Our guest is Payal Arora, a co-founder of FemLab. Co and a Professor and Chair in Technology, Values and Global Media Cultures at Erasmus University Rotterdam; authoress of several books including the award-winning “The Next Billion Users” with Harvard Press. Her expertise lies in inclusive design and user experiences among low-income communities worldwide. In the podcast we discuss the aspects of...

People tend to focus on boosting their self-confidence or improving self-esteem, but many don’t realise that it is the self-worth which is the fuel we should run on. Experiencing difficulties in career or personal lives in never easy and it is crucial to be able to rely on our self-worth. In this talk with John Niland, the author of “The Self-Worth Safari”, "Hidden Value", "100 Tips to Find Time",...

Recent years have been unprecedented in terms of new unexpected challenges and changes in our work. The pandemics has impacted teams in many ways and has required us to rethink the leadership models to allow the teams stay effective, efficient and high performing.   Together with our guest Kevin Mascarenhas, leadership coach to tech startup CEOs, we have touched upon the topic of leadership and hi...

We often believe that larger organisations are not that agile and rather resemble a tanker when it comes to introducing innovations and responding to change. Is it a fact, or a myth? Let's find out! In this talk with Noémie Ellezam from Société Générale we discussed her experience in approaching agility and complex strategies in big organisations as well as the role of data in such endeavours. We...

Together with our guest, Igal Rotem, we'll discuss the world of payments and how to rise to the global payment challenge. It’s a very interesting aspect, especially bearing in mind that the payments market is one of the biggest market sectors across the world of finance. There’s surely an urgent need for universal real-time global payments across global markets – especially when we think about cro...

B2B marketing is a tough nut to crack, especially during the pandemics where we all had to change our ways of work to certain extent. One of many examples comes from my own experience - being part of the Field Marketing department and focusing, among others, on exploring business relationships at different events, COVID-19 turned it all upside down and we had to look for other possibilities enabli...

I think we all agree that in terms of tech hubs, Switzerland has this cozy place in our minds as a go-to place, but have you ever wondered why is that? What makes it so special? When we think of Switzerland and tech what comes to our mind is blockchain, Crypto valley, startups – concepts which are simply innovative and at the same time sexy. They draw attention, tempt investors and as a result of...

The rapid acceleration of fintech industry in the past years, especially caused by the pandemics, has influenced lifes of many people worldwide – also when it comes to the financial aspects. But there are still areas where the levels of financial inclusion and financial literacy are low. There’re several reasons why it is important to improve these levels since on the one hand, financial literacy...