IT Insights

Up to 50% traffic drops and bot activity surpassing human users. This episode looks at how these shifts are redefining the media landscape. Anna Mleczko, Head of Media and Advertising Practice at Future Processing speaks with Mimmo Palmieri, a media and advertising expert with over a decade of experience at organisations such as the Financial Times and Condé Nast, now advising publishers on moneti...

What happens when FinOps tools, automation, and engineering expertise finally work together? In this episode, we explore how real synergy between finance, engineering, and leadership turns cloud cost visibility into meaningful decisions. The discussion covers the limits of tooling alone, the role of business context, and why shared ownership is critical to mature FinOps practices. Hosted by Adam G...

Outdated core systems are increasingly viewed as barriers to innovation - research shows that 7 in 10 German banking leaders believe legacy infrastructure limits their ability to deliver the digital experiences customers expect. At the same time, nearly half of organisations are prioritising AI and emerging technologies as part of their strategic roadmap for the next three years.  In this discussi...

Nasir Zubairi, CEO of Luxembourg House of Financial Technology, joins IT Insights to talk about what makes Luxembourg a standout hub for fintech innovation. He explains how collaboration, regulation, and talent come together to create one of Europe's most trusted environments for financial technology growth. 

In this episode, Adam Gaca sits down with Sergiu Petean, a former Allianz Executive and CEO of Innovation Sovereignty Advisors, to explore how European organisations can navigate the complex demands of compliance, innovation and global competition. Drawing on years of industry experience, Sergiu explains how the push for EU technological sovereignty can become a strategic advantage. He outlines ho...

In this episode, Piotr Piekos sits down with Bernadette Treader, Head of Portfolio Management at Apollo’s Smart Follow initiative, to explore how AI and augmented decision-making are reshaping the London market’s approach to underwriting. Bernadette shares her journey from traditional actuarial work to leading one of the market’s most forward-looking technology initiatives. Together, they discuss...

As marine insurance evolves, so must its core systems. Modernising a legacy platform is a high-stakes challenge that demands strong programme management, clear execution, and risk mitigation strategies. This case study explores how a structured transformation approach ensured the seamless modernisation of a business-critical system. The result? A go-live with zero critical defects.

In today's business landscape, the pursuit of cost excellence is no longer a luxury, but a necessity. Organisations are constantly challenged to balance innovation and performance with fiscal responsibility. Through a dynamic panel discussion, we will delve into key topics ranging from achieving scalability and reliability across diverse architectures to leveraging AI for compliance simplification...

Do you want to know how AI can solve real-world challenges and drive business growth? This interview takes you behind the scenes, revealing the workflow between developers, legal partners, and the tech team. Uncover the challenges faced in prompt engineering and verifying AI output. The discussion also delves into the experimental nature of AI development in Python, contrasting it with traditional...

In this episode of the Future Processing US Spotlight Series, Vinay Patel and Bernard Williams from OIC Advisors, bringing their extensive corporate leadership experience, sit down with Mike Zamarski and Konrad Bałys, our tech and digital transformation consultants, to explore the evolving role of consultancy and technology in delivering business value. Hosted by Paula Lipnick, the conversation di...

In today's rapidly evolving business landscape, artificial intelligence (AI) has become a buzzword, promising transformative potential. However, many companies are hesitant to embrace AI due to concerns about significant investments and potential pitfalls. In this episode, we sit down with AI experts Hilmar Hohmann, IT Director at TMS Trademarketing Service GmbH and Krzysztof Szabelski, Head of Te...

As artificial intelligence and machine learning continue to evolve, their applications within the insurance sector are expanding rapidly, offering new possibilities for enhancing efficiency, decision-making, and customer service. In this episode we have a pleasure to talk to Paul Butler, Chief Technology Officer at Hiscox London Market. Our conversation centers on the innovative work his team has...

What do energy, e-mobility, and cybersecurity have in common, and how do they impact your business? In this enlightening panel discussion, we delve into the future of these critical areas and explore their intersection and implications for society and business. Join our expert guest, Jürgen Böhm from 7BC AG, as he shares his insights alongside Tomasz Gandor, our talented ML engineer. Guided by our...

As the insurance industry faces increasing pressure to modernise and enhance operational efficiency, the adoption of standardised data practices has become increasingly important. A key aspect of this discussion is the dynamics between brokers and underwriters in defining these standards and the necessity of a unified approach. In this episode, I have the privilege of speaking with James Livett, t...

Welcome to our latest conversation on "The Evolution and Future of Security: A Conversation on AI, Data Privacy, and Threat Landscape". Join our guests in an interesting discussion and learn how to provide valuable insights into the current security landscape, discover the importance of integrating security and data privacy into business strategies, and check the evolving role of AI and regulatory...

During a recent visit to Berlin, Justyna Szymańska-Laskowska, Client Engagement Manager & DACH Business Leader, met with Sérgio Laranjeira, CTO at Metacore, to discuss the vibrant business ecosystem in Germany. The interview covered evolving business trends, the ongoing AI revolution, and the influence of cross-cultural interactions on the German market. The conversation highlighted that artif...

Blueprint Two means a significant transformation for brokers and coverholders in the London insurance market. This initiative will streamline processes, enhance efficiency, and foster innovation through digitalisation. Brokers will adopt new technologies for smoother interactions with carriers, while coverholders will embrace standardised data requirements and digital platforms for seamless integr...

In this episode we continue the topic related to delegated authority and digitalisation of underwriting, but this time from a perspective of MGAs. As MGAs stand at the intersection of innovation and underwriting it is especially inspiring to learn how they harness technology to streamline processes, enhance risk evaluation, and navigate the ever-changing insurance landscape. Our guest is Michael K...

Dive into the intricate world of cybersecurity in the first episode of the new series IT Insights: Inspire, Improve, Innovate recorded in our Center of Excellence in North Dallas. In this eye-opening discussion, Adam Gaca, VP of Cloud in Future Processing engages in a candid conversation with Sean D. Mack, Author, Speaker, and former CIO and CISO of Wiley. They unravel the true state of cybersecur...

Delegated authority holds great significance within the London Market, serving as a cornerstone in the landscape of risk underwriting. Data control is crucial in this area, espiecially considering data cleansing, data transformation in real-time and reconciliation. In this episode of IT Insights InsurTalk, together with Dave Connors, Founder and CEO of distriBind, we discuss the role of the delega...

February 2017, insurance press is swarmed with predictions based on Carl Frey’s study that robots are coming and “topping the list of jobs at risk of being automated are insurance underwriters, with a 98.9% probability of being replaced by robots” . 6 years have passed and here we are, World Economic Forum marks Insurance underwriters as those who are “most likely to benefit from AI augmentation –...

Claims inflation refers to the increasing costs associated with settling insurance claims, and it can significantly impact the profitability and sustainability of insurance companies. In this episode, together with our guest, Manjit Rana, GM Insurance - UK, EMEA & APAC at Clearspeed, we explore various aspects of claims inflation, focusing on the role of technology in addressing these challeng...

Innovation is on everyone’s lips nowadays, but it’s not surprising seeing how important it is in the growth of companies but also how it can enhance our daily life, smoothen and accelerate certain processes and save time and money. However, it is quite a challenge to implement innovation within organisation. The guest of this episode is Nic Sproul, CCO at I Love Claims and former Director at Galla...

76% of insurers agree that competitive advantage will not be determined by their organization alone, but by the strength of the partners and ecosystems they choose. Because of that insurers will have to consider mapping emerging ecosystems to assess how they can best offer coverage. Our guest is Evangelos Avramakis, Lead Corporate Foresight, Intelligence & Development at Swiss Re. In this epis...

Throughout its 350+ years of history, Lloyd’s has become the world’s leading insurance marketplace. Its focus now is on building a braver future – one that is more sustainable, resilient and inclusive and part of that journey is created by the Future at Lloyd’s programme. In this episode we have a pleasure to talk with Bob James, Chief Operations Officer at Lloyd's of London at this extraordinary...