Nicole Clausen, CSSGB
Inventory Nation with Nicole Clausen - All Things Inventory Management for Veterinary Professionals
After working with thousands of veterinary professionals and inventory managers from across the country as the founder of Veterinary Care Logistics and the Veterinary Inventory Strategy Network, I've come to realize two things. One, as veterinary professionals we need help managing inventory (you are not alone!). Two, there are so many talented, dedicated, passionate veterinary professionals with amazing stories. Join us for the Inventory Nation podcast to hear the stories and voices of vet med AND help manage and control your inventory.
Author
Nicole Clausen, CSSGB
Category
Podcast website
Latest episode
Jun 17, 2026
Where to listen?
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Episodes
Ep. 25 | The Journey from CVT to Educator with Alyssa Mages, CVT 01.12.2020 52:56
Alyssa Mages is CVT and the Chief Visionary Officer at Empowering Veterinary Teams. With over 16 years in the veterinary field and a lifetime of thinking outside of the box, she’s EVT’s go-to-gal for developing content and ensuring skills are taught and messages heard. When she's not creating, teaching or saving furry lives, she's hanging out with her family - amazing hubby, 2 small yet...
Ep. 24 | Inventory Management Strategies with Kirk Augustine 24.11.2020 58:46
In this episode, I’m so excited to be joined by Kirk Augustine! Kirk is the founder and president of Animal Health Digest. A seasoned animal health industry consultant and adviser, he has more than three decades of work roles and consulting experience in manufacturing and distribution, including channel strategies; reorganization, marketing, sales, purchasing, inventory control, training, and camp...
Ep. 23 | Building Vibrant Veterinary Teams with Amy VanDeWater 17.11.2020 45:21
Amy VanDeWater is the founder of Glue Veterinary Coaching and has over 30 years of experience in the veterinary industry. When she worked in the pharmaceutical/industry side of vet med, her primary focus was helping practices discover ways to provide the best medicine and client experiences and helping build productive, highly-skilled teams that drive practice growth. With Glue Veterinary Coachi...
Ep. 22 | Strategies for Communicating with Clients During COVID with Debbie Boone, CVPM 10.11.2020 1:10:33
In this episode, I am absolutely delighted to be joined by Debbie Boone, CVPM. She is a self-professed “customer service geek and champion for animal health”. A love of animals lead her to a degree in Animal Science from NC State University. To get her foot in the door to her dream job, she began her career in veterinary medicine as a part-time receptionist in 1985. She managed AAHA accredited hos...
Ep. 21 | IT & Practice Management Systems for Veterinary Practices with Allen Crist 03.11.2020 36:54
In this episode, I am delighted to talk with Allen Crist, the owner at CCWTechnology. Allen is a veterinary IT specialist and works with programs like AviMark, Impromed, Vetastic, and more. CCW Technology offers a wide range of technology services including computer support/repair, virus removal, Data Recovery. He also consults on telecom/VOIP, marketing and branding, website hosting and design, a...
Ep. 20 | From Kennel Tech to Practice Manager + Inventory Strategies with Jamie Gonzalez 27.10.2020 27:21
I’m so excited to be joined by Jamie Gonzalez, a hospital manager with over 18 years of experience. She’s currently Currently in a practice manager role pursuing a regional manager position, as well as her CVPM certification and MBA. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 19 | Utilizing Cubex in Your Practice with Joe Faiella and Barb Hersh, RVT 21.10.2020 46:00
I am delighted to be joined by Joe Faiella and Barb Hersh of Cubex. Joe is the President of CUBEX Veterinary Solutions. He graduated from West Point, has a Law Degree from the University of Connecticut and a Master of Business Administration degree from Yale’s School of Management. Barb is the Senior Education Consultant at Cubex. Barb was the Inventory Supervisor and CUBEX Administrator for a ver...
Ep. 18 | Five Ways to Reduce Your Inventory Costs (COGS) in Your Veterinary Practice 13.10.2020 28:10
In a veterinary practice, inventory costs are the second-highest expense. In this episode, learn my top five ways to reduce your COGS. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 17 | World of Possibilities for Inventory Managers with Kimberly Shaffer, LVT 06.10.2020 37:08
Kimberly Shaffer, LVT is an Area Manager for PSIvet which is a GPO that offers consulting and training. She hs worked as a manager in a five veterinarian practice for 20 years in Northern VA ad has been with PSIvet for over two years now. Join us as we chat about moving from practice to vet med "industry", as well as the value of training and education for inventory managers. FOLLOW OR C...
Ep. 16 | Improving Your Operations with Technology with Dr. Caleb Frankel 29.09.2020 41:21
In this episode, I am delighted to be joined with Dr. Caleb Frankel. Dr. Caleb practices emergency medicine at the Veterinary Specialty & Emergency Center, an 80-doctor referral hospital in Greater Philadelphia, PA. He is also the Founder/CEO of Instinct Science (www.instinct.vet), a new veterinary software company focused on improving state-of-the-art veterinary hospitals that incorporates tr...
Ep. 15 | Rehabilitating and Releasing Marine Mammals with Bree Stenstrom, RVT 22.09.2020 27:48
In this episode, I'm thrilled to be joined by Bree Stenstrom, RVT. She has spent the last three summers rescuing, rehabilitating, and releasing marine mammals such as harbour seals at the Vancouver Aquarium’s Marine Mammal Rescue Centre. In the winter months when seal pupping season has come to an end she focuses her time in small animal medicine at a busy practice located in downtown Vancouv...
Ep. 14 | Managing Inventory at a Mobile Hospice Practice with Diana Herrera LVT, SAMP, CHPT 15.09.2020 30:53
In this episode, I’m delighted to be joined by Diana Herrera, the technician supervisor and inventory manager at Senior Paws, a hospice and end-of-life care veterinary practice. She is a licensed veterinary technician, and earned her bachelor of science in veterinary medicine, then decided to study small animal massage therapy with the Northwest School of Animal Massage and earn a rehab certificat...
Ep. 13 | Elevating Your Professional Career in Vet Med with David Liss, MBA, CVPM, PHR 08.09.2020 31:08
David Liss and I talk about how to elevate your career in veterinary medicine, the different possibilities in vet med, and how strategic inventory management not only benefits your practice but your career as well. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 12 | Improving Controlled Substance Compliance & Safety with Matt Ruiter and Camden Carter 01.09.2020 39:56
I'm talking controlled substance compliance with Matt Ruiter and Camden Carter. Camden is a senior at Brigham Young University. Her senior research project focused on controlled substances in private veterinary practices. Now, she is dipping her toes in the world of entrepreneurship by partnering with Unified Information Devices and is excited to bring innovation to the vet market. Matt is t...
Ep. 11 | Managing Inventory at a Veterinary Non-Profit Group with Marcy Thrash, CVT 25.08.2020 23:04
Marcy is the Program Director for Project V.E.T.S. She manages all of the inventory that comes in and goes out of the warehouse, communicates with all of the recipient groups, oversees warehouse staff and volunteers, and helps with a wide range of other jobs. Project V.E.T.S. is a huge part of Marcy’s life. Their mission reflects her own beliefs; being kind to our environment and saving animals. F...
Ep. 10 | From Veterinarian to Entrepreneur with Dr. Laura Catena 18.08.2020 32:38
In this episode, I am so excited to be joined by Dr. Laura Catena. Dr. Laura is a small animal veterinarian and entrepreneur. She developed the ArmOr Hand Animal Handling Gloves after an injury she endured while working in emergency medicine. Dr. Catena has a strong interest in human and pet supplements, how they are formulated, tested, and their efficacy. Dr. Catena is a firm believer in holistic...
Ep. 09 | The Impact of Inventory on Your Veterinary Practice 11.08.2020 17:38
In this episode, I am going to be talking all about why proper inventory management is so critical for our practices and how it impacts us on every level. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 08 | Supporting Your Team Using Inventory with Kirsten Thorn 04.08.2020 21:49
In this episode, Kirsten Thorn shares her advice with other inventory managers: "Get yourself familiar with what your clinic has. You can always talk to your vendors about new things coming in. Get to know your vendors, get to know your software. Also, get to know your technicians and what they need. They are going to be the ones that are really going to help you as to what their needs are an...
Ep. 07 | Mental Health & Positivity with Elle Payne, RVN 28.07.2020 28:50
In this episode, we are going to be focusing on something a little different than inventory. Instead, we’re going to be talking about another important aspect of veterinary medicine; mental health. Not only that, but the rates of burnout and compassion fatigue are incredibly high in our industry. We go above and beyond on a regular basis to care for others; whether it’s our patients, our clients,...
Ep. 06 | Getting Your Team Involved with Inventory with Tatum Sheehy 21.07.2020 31:46
In this episode, I’m honored to be joined by Tatum Sheehy, the Project Manager and Inventory Manager at The Pet Clinic! Tatum is finishing up her Master’s of Science in Organizational Leadership. She also has a Bachelor’s degree in International Business Management. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 05 | Multiple Location Inventory Leadership with Jessica Reuterskiold, MS, CPM, CVT 14.07.2020 21:53
In this episode of the Inventory Nation Podcast, I’m delighted to be joined by Jessica Reuterskiold, CVT, MS, the Director of Inventory Management and Pharmacy Operations at a multi-location practice. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 04 | Managing Inventory While Working ER Overnights with Rebecca Regan, CVT 07.07.2020 22:55
Rebecca, an inventory manager and veterinary technician at an emergency practice, shares her advice with other inventory managers: "find your support system and keep doing you. You are going to have those hard times and you are going to struggle sometimes, but it's all going to be okay. You're going to find your niche and it's going to be so much easier. It's going to be o...
Ep. 02 | Blazing Your Own Trail with Dr. Elan Armstrong 29.06.2020 27:23
Are you ready to blaze your own trail in veterinary medicine? Dr. Elan Armstrong shares her non-traditional journey to becoming a veterinarian, the challenges she has faced and overcome on her journey, the importance of staying true to who you are, and blazing your own path in veterinary medicine. FOLLOW OR CONTACT US: Website | LinkedIn | Facebook | Instagram
Ep. 01 | Continuously Improving your Inventory with Caitlin Shaw, LVT 29.06.2020 35:18
Caitlin shares her advice with other inventory managers: "Try to take advantage of all available resources, ask questions, network, ask people on Facebook groups, the Veterinary Inventory Strategy Network, and Vetcove discussion boards. Question the methods that are in place when you take over, ask yourself, "is there a better way to do this?". It doesn't have to all be changed...
Ep. 03 | Managing Backorders in your Veterinary Practice 29.06.2020 16:18
In this episode, we are going to be talking all about how to manage backorders in your practice. It seems like backorders have become increasingly more frequent and lengthy in the last couple of years. I remember back when I first started managing inventory, which seems like many moons ago now, if a product was on backorder, it was either short-lived or it was fairly easy to find an alternative. N...
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