Insurance Agents & Brokers (IA&B)

Audio version of the Don's Discussion column from IA&B's May 2024 edition of Primary Agent magazine.  This month's question: Is an email disclaimer required by law?

Audio version of the Coverage Corner column from IA&B's May 2024 edition of Primary Agent magazine.  This month's article is entitled: HORIZONTAL OR VERTICAL – NOT JUST A GEOMETRY QUESTION!   Written by Cathy Trischan

Karen DiGioia – of Herbein HR Consulting, IA&B’s contracted human resources firm – looks beyond annual reviews for effective performance management strategies.

Audio version of the Don's Discussion column from IA&B's April 2024 edition of Primary Agent magazine.  Is it OK to obtain non-resident licenses only for the agency and one of the owners, even if other resident licensees in our agency also actively produce business in those non-resident states?

Audio version of the Coverage Corner column from IA&B's April 2024 edition of Primary Agent magazine.  AUTO POLICY RACING EXCLUSIONS By Bill Wilson

Audio version of the feature article from IA&B's April 2024 issue of Primary Agent magazine entitled Maximizing the Power of Data: Leveraging Marketing Technology and the AMS to Enhance Agency Performance.

Audio version of the Claire-ification column from IA&B's March 2024 edition of Primary Agent magazine.  Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: I discovered a missing UM/UIM form in a file. Is it OK to backdate it to when the selection was effective and ask the customer to sign it?

Audio version of the Coverage Corner column from IA&B's March 2024 edition of Primary Agent magazine.  This month's article is entitled: UNDERSTANDING PROPERTY DEDUCTIBLES TO AVOID SURPRISES AT CLAIM TIME  Written by Cathy Trischan

Audio version of the Claire-ification column from IA&B's February 2024 edition of Primary Agent magazine.  Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: What is the difference between AgentPAC and InsurPAC/PIAPAC?

Audio version of the Coverage Corner column from IA&B's February 2024 edition of Primary Agent magazine.  This month's article is entitled: WHO NEEDS AN UMBRELLA POLICY? Written by Bill Wilson.

Audio version of the Coverage Corner column from IA&B's January 2024 edition of Primary Agent magazine.  This month's article is entitled: CERTIFICATE OF INSURANCE RESOLUTIONS Written by Cathy Trischan.

Audio version of the Don's Discussion column from IA&B's January 2024 edition of Primary Agent magazine.  If I learn that a previously issued evidence or certificate of insurance has changed, do I have a duty to provide an updated form?

Audio version of the feature article from IA&B's January 2024 issue of Primary Agent magazine entitled CARRIER RATINGS: HAVE THE NECESSARY PROCESS IN PLACE The hard insurance market may trigger carrier downgrades and, perhaps, rehabilitation or insolvency scenarios. Curt Pearsall, on behalf of the Utica National E&O Program, shares strategies for your agency to prepare.

Audio version of the feature article from IA&B's January 2024 issue of Primary Agent magazine entitled Exercise Caution When Using the E&S Market. The E&S marketplace plays a vital role in the industry but has different procedures than standard markets. Review seven best practices to reduce your E&O exposure.

Audio version of the Claire-ification column from IA&B's December 2023 edition of Primary Agent magazine.  Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: Can I send a customer his policy in PDF or give him portal access, instead of a paper copy?

Audio version of the Coverage Corner column from IA&B's December 2023 edition of Primary Agent magazine.  This month's article is entitled: HOLIDAY PARTIES … ARE YOU COVERED? By Bill Wilson. Explore personal lines claims that can arise from guests who leave a party or gathering in an inebriated state and injure someone in an auto accident.

Audio version of the Coverage Corner column from IA&B's November 2023 edition of Primary Agent magazine.  This month's article is entitled: FOREVER CHEMICALS – PFAS & INSURANCE By Cathy Trischan.

Audio version of the Don's Discussion column from IA&B's November 2023 edition of Primary Agent magazine.  On occasion, lenders demand that I include the phrase “Replacement cost” in the “Remarks” section of the ACORD 27. Do the ACORD 27 form instructions provide any guidance?

Audio version of the feature article from IA&B's November 2023 issue of Primary Agent magazine entitled Career-Advancing CIC Designation by The National Alliance for Insurance Education & Research.

Audio version of the Claire-ification column from IA&B's October 2023 edition of Primary Agent magazine.  Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: Is the use of signature flags, highlighters or x-marks to identify where the client is supposed to sign an E&O issue?

Audio version of the Coverage Corner column from IA&B's October 2023 edition of Primary Agent magazine.  This month's article is entitled: COVERAGE GAPS FOR NON-OWNED AUTOS Written by Bill Wilson.

Audio version of the Don's Discussion column from IA&B's September 2023 edition of Primary Agent magazine.  This month's question: One of my insureds incurred a cost he feels is the agency’s fault. While I disagree, I do feel bad and reimbursed the customer $350. Is this OK?

Audio version of the Coverage Corner column from IA&B's September 2023 edition of Primary Agent magazine.  This month's article is entitled: ORDINANCE OR LAW – NOT JUST AN OLD BUILDING PROBLEM! Written by Cathy Trischan.

Audio version of the feature article from IA&B's September 2023 issue of Primary Agent magazine entitled E&O Claim Frequency Is Increasing. Chris Burand shares six key reasons for the recent increase in E&O claims, plus tips for agencies to mitigate their exposures.

Audio version of the Claire-ification column from IA&B's August 2023 edition of Primary Agent magazine.  Claire-ification is a bi-monthly guidance column in Primary Agent magazine. This month's question is: One of our carriers wants to extend the expiration date of the policy. Is that permissible? They are also asking us to look for coverage elsewhere.