Insurance Agents & Brokers (IA&B)

Audio version of Claire-ification, a column from IA&B's July 2026 edition of Primary Agent magazine. This month's question is: One of our producers got her Life & Health (L&H) license and is the first agent at our agency to hold that line. How can we offer L&H products as an agency?

Audio version of the Coverage Corner column from IA&B's July 2026 edition of Primary Agent magazine.  Spoilage – How Does Commercial Property Coverage Apply?  By Cathy Trischan

Audio version of the feature article from IA&B's July 2026 issue of Primary Agent magazine entitled:  What We Learned in a Room with Hinkle Insurance: Why Independent Agencies May Be Sitting on Their Greatest Growth Opportunity By Chris Kurtz, Founder, The Mediatwist Group Read a marketing and media agency owner's takeaways after conducting a workshop with IA&B Member Agency Hink...

Heather Ulrich, IA&B’s Director of Career Services, sits down with Corey Donovan and Idy Iglehart of Maury Donnelly & Parr, Inc. to discuss their experience with the Insuring Careers Certification Program (ICCP). In this episode, they share how the program’s licensing and training curriculum benefits both insurance agencies and new employees, helping build knowledge, confidence, and long-t...

Audio version of Don's Discussion, a column from IA&B's June 2026 edition of Primary Agent magazine. This month's question is: Is it OK if my employees sign applications and related documents on behalf of our insureds?

Audio version of the Coverage Corner column from IA&B's June 2026 edition of Primary Agent magazine.  Claims … To Report or Not to Report?  By Bill Wilson

Audio version of the feature article from IA&B's June 2026 issue of Primary Agent magazine entitled:  MULTIGENERATIONAL TALENT: The Competitive Advantage Hiding in Plain Sight The insurance workforce is changing. Learn how to gain an advantage by adapting your hiring model and introducing elastic hiring. 

Audio version of Claire-ification, a column from IA&B's May 2026 edition of Primary Agent magazine. This month's question is: While transitioning paper files from a purchased agency into our management system, I discovered some in-force policies without signed applications. How should I handle this?

Audio version of the Coverage Corner column from IA&B's May 2026 edition of Primary Agent magazine.  Drones - Where is the Coverage for Your Commercial Insureds? By Cathy Trischan

Audio version of the feature article from IA&B's May 2026 issue of Primary Agent magazine entitled:  We’ve Got You (HR) Covered: Human Resources Tools for IA&B Members

Audio version of Claire-ification, a column from IA&B's April 2026 edition of Primary Agent magazine. This month's question is: A carrier accepting Personal Lines ACORD applications told our producers that they did not need to fill out the complete application. Is there an E&O exposure if we have the customer sign the app without completing all the fields?

Audio version of the Coverage Corner column from IA&B's April 2026 edition of Primary Agent magazine.  The War Exclusion Revisited – Cyber Warfare By Cathy Trischan

Audio version of Claire-ification, a column from IA&B's March 2026 edition of Primary Agent magazine. This month's question is: Is it a best practice to ask our construction clients if they signed any contracts during the last year at each renewal, or throughout the year? And if a client asks us to review a contract, should we do it?

Audio version of the Coverage Corner column from IA&B's March 2026 edition of Primary Agent magazine.  The Potentially Catastrophic Invisible Homeowners’ Exclusion By Bill Wilson

Audio version of the feature article from IA&B's March 2026 issue of Primary Agent magazine entitled: Building a Cybersecurity Culture in Your Agency Cybersecurity is everyone’s responsibility. Learn how to build a strong cybersecurity culture that ensures every agency employee understands the risks, follows safe practices, and helps protect the organization’s most valuable data.

Audio version of Claire-ification, a column from IA&B's February 2026 edition of Primary Agent magazine.

Audio version of the Coverage Corner column from IA&B's February 2026 edition of Primary Agent magazine.  This month's article is entitled: Insuring Teenagers and Their Autos By Bill Wilson

Audio version of a feature article from IA&B's February 2026 issue of Primary Agent magazine entitled: LESSONS LEARNED IN AGENCY RECRUITMENT Leadership at Diversified Insurance Industries share what worked – and didn’t work – to recruit young talent at their agency.

Audio version of a feature article from IA&B's February 2026 issue of Primary Agent magazine entitled: AGENCY INTERNSHIPS 101 Gain insights from an agency internship coordinator. Plus, learn how IA&B’s guidebook can take the guesswork out of creating an internship program.

Audio version of the Claire-ification column from IA&B's January 2026 edition of Primary Agent magazine.  This month's question is: Since service line was made available in the market, we always quote it to new business. What about our existing book, with policies that were written before the coverage was available? Is this an E&O exposure? How can we sell it to our existing cust...

Audio version of the Coverage Corner column from IA&B's January 2026 edition of Primary Agent magazine.  This month's article is entitled: RING IN THE NEW YEAR WITH NEW CGL EXCLUSIONS By Cathy Trischan

Audio version of the feature article from IA&B's January 2026 issue of Primary Agent magazine entitled: Personal Lines: More E&O Exposure Than You Think Written by: Curtis M. Pearsall, CPCU, AIAF, CPIA is President – Pearsall Associates, Inc., and Special Consultant to the Utica National E&O Program.

Audio version of an education article from IA&B's January 2026 issue of Primary Agent magazine entitled: Resolve to Advance Your Career in 2026: INVEST IN AN INSURANCE DESIGNATION

Audio version of the Don's Discussion column from IA&B's December 2025 edition of Primary Agent magazine.  This month's question is: Is there an age at which licensed producers become totally exempt from the requirement to take continuing education (CE) in order to renew their license? 

Audio version of the Coverage Corner column from IA&B's December 2025 edition of Primary Agent magazine.  This month's article is entitled: Homeowners Policy Wear and Tear and Mechanical Breakdown Claim Denials By Bill Wilson