Insight Exchange by L.E.K. Consulting

The accelerating shift toward vehicle electrification and the wide-ranging opportunities it presents for the automotive services sector and investors are explored by Ashish Khanna (Partner, Financial Services Co-leader L.E.K. Consulting) and Will Chamberlain (Principal at L.E.K. Consulting with a focus in the automotive services sector). They discuss how the transition from internal combustion eng...

In this episode of Insight Exchange, Principal and Strategic Advisor Jade Kahn is joined by Jonathan Morgan, CEO of Education Perfect, to discuss the transformational journey of undertaking a strategic pricing review for one of Australia’s leading edtech companies. The conversation delves into the importance of aligning pricing with holistic business strategy, the complexities of managing growth a...

Sports fandom is evolving -- and fast. Jeff Koloski, LEK partner in media and entertainment practice,  talks with Alex Evans. a partner with LEK Consulting, and Jeff McQueen, also a partner (together, they lead LEK's sports and live entertainment practice, working with leaders across the sports industry, from leagues to teams to investors to service providers). They break down exclusive insights f...

In this episode, we explore the evolving landscape of B2B digital commerce, focusing on its critical role in contemporary business strategies. Host Gavin McGrath is joined by Corey Highfield from L.E.K. Consulting and Jared Abelson from Simpson Strong-Tie to discuss the importance of digital strategies, the common barriers to adoption, and the steps for successful implementation. Our speakers also...

Today we look at how advanced therapeutic modalities (ATMs) are revolutionizing drug discovery, development and manufacturing, presenting both unparalleled opportunities and new challenges for businesses. Drawing from their knowledge, our experts Alex Vadas, Adam Siebert and Jeff Holder unpack how new drug therapies such as engineered cell therapies, gene therapies and nucleic acid therapies are r...

In today’s episode, we will focus on the influential trends and investment priorities shaping the specialty chemicals industry. Our subject matter experts will discuss the surge in innovation, digital transformation, and sustainability in the chemicals sector and highlight the strategic responses to recent industry challenges. Key points/topics covered: Current investment trends and strategic prio...

In this episode of “Insight Exchange,” we explore the crucial role of Scope 3 emissions reduction in the pharmaceutical industry. Listen to L.E.K. Consulting experts Verena Ahnert and Max Cambras, who share their insights on the significance of Scope 3 emissions, the current state of commitments in pharma and how emissions reduction is both a strategic consideration and mutually beneficial to both...

In this discussion, we dive into the world of brand packaging, examining the responses from a thorough survey amongst over 400 brand managers. The episode is led by the expertise of L.E.K. Consulting managing directors Thilo Henkes, Jon Moss and Jeff Cloetingh, as well as Roger Zellner, who analyze the balancing act between innovative packaging solutions and the unfolding pressures of inflation. T...

Throughout this episode, our experts will discuss the intricacies of merging and acquiring businesses and the importance of the Integration Triangle, a framework we have developed to ensure successful outcomes. Host Cristina Barquero is joined by Phil Roux, a partner with 20 years of experience in M&A, and Tom Marshall, a principal in L.E.K. Consulting’s Organization and Performance practice,...

In this episode, L.E.K. Consulting’s health and wellness experts discuss their survey of 1,800 consumers, which they conducted to understand evolving trends in health and wellness, and the seven distinct consumer archetypes they identified. From the traditionalist to the trendspotter, these archetypes each have a different attitude, preference and spending pattern in health and wellness. Discover...

In this episode, our hosts Kevin Grabenstatter, Frazer Dorey, Rozy Vig and Vance Moore discuss how the healthcare landscape is evolving, with a focus on the blurring lines between payers and providers, the entry of big box retailers and tech giants into care delivery, the growing role of private equity, and the trend of regional health system mergers. They explore the opportunities and challenges...

This episode delves into the complexities of transitioning to sustainable aviation fuel (SAF) and the associated costs. It addresses the potential 18% increase in airline ticket prices by 2050 and the need for market participants to efficiently access the willingness to pay for SAF. The episode also emphasises the necessity of regulatory instruments to create a level competitive playing field and...

In this episode, we explore the next wave of consolidation in commercial insurance broking and the dynamics driving this global trend. Our host, L.E.K. Consulting Manager Marcela Santacoloma, is joined by L.E.K. experts who offer valuable insights into the international consolidation thesis and its significance. L.E.K. Partner Sam Halliday and Managing Director Gigi Wong shed light on the drivers...

Today we venture into the crucial landscape of biopharma, anticipating the trends and challenges that will shape the industry in 2024.  This episode aims to provide insights into the potential changes and advancements in the biopharmaceutical industry. It delves into various topics, including the use of artificial intelligence (AI) in drug discovery and different functional areas alongside challen...

This episode explores the challenges and opportunities of the coming year, focusing on macroeconomic headwinds, digital transformation, sustainability and generative AI. Partner and European region head Ben Faircloth and Chief Commercial Officer in Europe David Titus express optimism amid geopolitical complexities and market dynamics. The episode underscores L.E.K. Consulting’s deep sector capabil...

The episode delves into the challenges faced by corporates in competitive acquisition processes and discusses strategies for corporate success in M&A. The main themes include the decline in success rates of corporates compared to financial investors, understanding the reasons behind this trend, and highlighting areas where corporates can adapt their approach to enhance their acquisition strate...

This episode explores the importance of digital capabilities and innovation culture in businesses. Darren Perry, Chuck Reynolds and Andy Main discuss how digital enables business model innovation, cross-functional collaboration, better customer service and differentiation from competitors. They emphasize the significance of trust, data-driven decision-making and the role of digital in improving th...

On today’s episode, we are turning our attention to the complex and often misunderstood industry of restoration and remediation. Joining our host Gavin McGrath is Jonathan Ward, Operating Partner of Kohlberg, and Paul Bromfield, Partner at L.E.K. Consulting and expert in building and site services. Together, they will explore the inner workings of this multibillion-dollar industry, debunking misco...

Digital health has become one of those terms that mean everything and nothing at the same time. However, while opinions are varied on the exact impact and role digital health solutions will have on the healthcare ecosystem going forward, there is solid agreement that we all need to embrace digital in both clinical and nonclinical settings. How to do this, however, and which companies will be able...

Welcome to another episode of the L.E.K. Insight Exchange podcast, where we discuss the latest insights and ideas that are shaping the business landscape. In today's episode, our experts dive deep into the evolving U.S. healthcare delivery system and explore the potential changes that lie ahead.    Today's host, L.E.K. Managing Director Frazer Dorey, is joined by three industry experts: Dr. Stephe...

This episode explores Gen Z shopping behavior and the key insights that brands and retailers should be aware of. Gen Z is constantly shopping and browsing online because their devices are always close at hand, yet they still value in-store experiences. They prioritize being informed and making every purchase count, often conducting extensive research before buying. Retailers that prioritize authen...

In today's episode, we dive deep into the world of gene therapies. Our host, Matt Mancuso, Managing Director and Partner at L.E.K. Consulting's Boston office, is joined by a panel of experts including Ellen Licking, Vice President of Consulting Services and Communications at Real Endpoints; Alex Guth, Managing Director at L.E.K.'s Boston office; and Roger Longman, Chairman of Real Endpoints. Toget...

As any subscription-based business knows, customer churn can be a major brake on growth. Not only can replacing customers be expensive and challenging — a common rule of thumb is that acquiring a new customer costs five times as much as keeping an existing one — but it can be even harder to cross-sell/upsell new customers.  That’s why growth-minded businesses place extra emphasis on customer reten...

In today's episode, we dive into the world of organization and performance. We'll explore the crucial role of governance, the importance of collaboration with subject matter experts and lower-level employees, and the significance of clearly-defined roles and responsibilities. We start by examining governance and how it goes beyond simply determining who should be in charge. Our experts emphasize t...

In this episode, we’ll explore the categories of solutions in the data and analytics (D&A) value chain and the crucial role of cloud data storage in modern D&A ecosystems. We’ll examine the different tools and processes involved in each category of the D&A value chain, from data integration and processing to analytics and visualization. Additionally, we’ll uncover the differences betwe...