Urgent Care Association

Inside Urgent Care

Education EN ↓ 13 episodes

Welcome to Inside Urgent Care, the podcast that shares stories from within, you guessed it – the side of healthcare we all know and love, Urgent Care. This is the place for you to hear inside perspectives and authentic conversations from those working in the space.  Have a story you'd like to share? Email swulff@urgentcareassociation.org 

Author

Urgent Care Association

Category

Education

Podcast website

urgentcareassociation.org

Latest episode

Jul 1, 2026

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Episodes

Episode 13: Inside the Vision: Steve Sellars on Leading UCA and Advancing Urgent Care 01.07.2026

In this episode of Inside Urgent Care , UCA President Cassandra Donnelly sits down with Steve Sellars, Chief Executive Officer of the Urgent Care Association, for an engaging conversation about leadership, vision and the future of Urgent Care. Steve shares insights from his professional journey, the experiences that have shaped his approach to leadership, and his priorities for advancing the Urgen...

Episode 12: Evolving With the Field: Leadership, Service and Urgent Care 17.04.2026

In this episode, Joseph Chow, MD, MBA, reflects on his remarkable journey through Urgent Care, having worked nearly every role across the field. He shares how these experiences shaped his perspective on the field and reinforced the wide range of career paths available within Urgent Care medicine. Challenging a common misconception, Dr. Chow shares how meaningful patient relationships can still thr...

Episode 11: Missed Until Asked: Saving Lives in the Postpartum Year 13.02.2026

In this episode, we’re joined by Martha Williams, PA-C, and Dr. Jenna White, an emergency medicine and EMS physician, to discuss the critical role Urgent Care clinicians play in recognizing pregnancy-related and postpartum emergencies. Together, they explore how seemingly vague or low-acuity symptoms, such as shortness of breath, facial swelling, or mildly elevated blood pressure, can signal serio...

Episode 10: Listen, Learn and Lead | A Clinician’s Journey to Leadership 25.11.2025

In this episode, we sit down with Jake Summerford, PA-C and dive into his remarkable career journey, from his start in Urgent Care to becoming a leader within his organization.  He talks candidly about leadership done right: getting your hands dirty alongside your team, stepping up before you have the title and staying grounded by listening and learning every step of the way. Whether you're a...

Episode 9: Carving Your Career Path 03.10.2025

In this episode, Selena Gurley, MSN, FNP-C, CRHCP shares her personal journey and the lessons learned along the way—from navigating career challenges to building a path on her own terms. She offers practical tips on finding mentors, growing your network beyond your company and the power of getting involved in communities like UCA. Tune in for honest insights, real pain points and advice to help yo...

Episode 8: Frontline Lessons from Urgent Care 02.09.2025

In this episode, join our host as she welcomes Dr. Patrick O'Malley for an insightful discussion on the realities and daily challenges of Urgent Care medicine. From patient care strategies to healthcare team dynamic and emerging trends, Dr. O'Malley brings an authentic, frontline perspective on what it means to deliver timely, effective care. 

Episode 7: Passing the Mic - A New Chapter Begins 27.06.2025

Big changes are happening at Inside Urgent Care ! In this special episode, we're passing the mic as we welcome a brand-new host, Cassandra Barnette Donnelly, DO! You will hear more about her work, her vision for the podcast and a sneak peak of what's to come. Join us as we reintroduce Inside Urgent Care with a new voice and the same commitment to share the real stories of those who work...

Episode 6: Patient Focused and Trauma Informed Care 08.04.2025

Meg Phillips, Family Nurse Practitioner at Mass General Brigham Urgent Care and faculty at MGH Institute of Health Professions in the School of Nursing and at Endicott College School of Nursing joins us to talk patient focused and trauma informed care, including many practical tips and insights.

Episode 5: The Evolution of Urgent Care 06.02.2025

Join us for another episode of Inside Urgent Care as Kellen Kreger, PA-C, Director of Telemedicine at Well Now Urgent Care as we discuss the evolution of Urgent Care over the last 10+ years: What's new, what's different, what's the same and what can those interested in working in Urgent Care expect?

Episode 4: Emergency Perspectives 11.11.2024

As an emergency physician who found his way into Urgent Care, Matthew DeLaney, MD joins us to share his stories and unique perspectives. We cover recent presentation trends and the practice of Urgent Care medicine but also touch on cold fusion, cannabis misadventures and more.

Episode 3: Hot Months, Cool Strategies 08.08.2024

Featuring April Gillam of Solv Health, we look at summer trends heating up Urgent Care, ways to engage Gen Z and how to leverage social media for change.   You can share your anonymous stories with us by emailing swulff@urgentcareassociation.org

Episode 2: Pediatrics & Summertime Safety 03.07.2024

In the second episode of the Inside Urgent Care podcast, we cover various aspects of pediatric Urgent Care with Lynda Gerberg, MD — her path, how the practice is unique, creating autism-friendly centers and more — along with summertime safety concerns and tips. Listen in and don't forget to share your anonymous stories with us by emailing swulff@urgentcareassociation.org Referenced AI webinar...

Episode 1: Hot Topics: AI, Alignment & Experience Building 24.05.2024

Welcome to the first episode of Inside Urgent Care. In this episode, we cover current hot topics in the space, including AI, alignment within Urgent Care, experience building for patients, employees, and even payers...and more. Listen in and share your anonymous stories with us by emailing swulff@urgentcareassociation.org Referenced AI webinar series info can be found here.

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