Inside Paychex

To kick off Mental Health Awareness month, we sit down with Dr. Randy Phelps, clinical psychologist and CEO of Give an Hour, the organization that runs the Campaign to Change Direction. Dr. Phelps talks about our emerging from the pandemic in terms of “coming out of the cave,” and says it’s perfectly normal if you’re not feeling the sense of relief that you might have expected. Explore how you can...

Collaboration is critical at Paychex, and no place is that more evident than in the newly formed Creative Services team. Supporting every organization in the company with their presentation, video and other media needs, how do they balance priorities and conflicting ideas? Kevin and Debra are joined by Creative Services Manager Joel Basa and Senior Multimedia Developer Matt Houck to learn how this...

When we sat down this month with Teresa Carroll, Vice President of PEO, we discussed the importance of collaboration and building trust in relationships at Paychex. We learned that - if you really think about it - partnership is a lot like pizza. Plus, if you're not sure what a PEO organization is, it's also a lot like pizza. Maybe this is an episode you shouldn't listen to on an empty stomach.  

On this episode of the myLink Rewind, we look back at the top company and employee news stories from February. Listen in as we revisit Black History Month, global ethics recognition that the company received, and much more. To follow our channel, search Inside Paychex on Spotify, Podbean, or Apple Podcasts.

If you’re looking for a quintessential example of how Paychex has grown into much more than a payroll company, look no further than our 500+ HR Professionals (HRPs). In this discussion with HR Services director Alison Stevens, we learn how Paychex HRPs serve as a true market differentiator for the company. Where other HR providers stop at general best practices, our HRPs deliver customized, specif...

If you're curious about what makes Paychex one of the world's most ethical companies, you may as well go straight to the top and talk to our Chief Legal and Ethics Officer, Vice President Stephanie Schaeffer. Stephanie is joined this month by Becky Cania, Manager of Corporate Communications, to discuss with Kevin and Debra the recent honor of being named to Ethisphere's list of most ethical compan...

We're closing the book on 2020 and season 2 of the Culture: Unfiltered podcast by celebrating the great conversations we had with some of the Paychex employees and leaders who work so hard to make our culture something to be so proud of! Join us as we revisit highlights from those conversations and add some new thoughts with our 2020 hindsight in this year-end recap! 

In less than 14 minutes, we crisscross the top myLink stories from last month. On this episode, we talk about clients who clean, our new DEI* dean, and employees who used Fitbit to get lean and mean. *DEI = Diversity, Equity, and Inclusion.

What does it mean to "be ethical"? As a company that has been named "most ethical" several times, it's something Paychex clearly takes very seriously. But does that mean we can't have fun discussing ethics? Absolutely not. We turned to Human Resources Director Joe Daggar and Compensation Director Marty Cannon to get their perspective on the importance of ethics as part of our strong culture. Canno...

There’s more to our employees than what they do during work hours. On this episode, we talk with two champions of the Artists of Paychex Yammer page, a community that welcomes employees to share photos of their creative talents, hobbies, and skills. From amateur photography to woodwork, stitching to palette knife painting, we’ve got some true artists here at Paychex.

We're taking a look at what it means to Be Helpful at Paychex with Tami Duncan, Vice President of SMB Sales, who shares with us how critical the partnership is between Sales and Service when trying to be helpful to our customers. Tami also shares some of her favorite reminders on being a more active listener, while also introducing us to...squirrels at a rave? All this and more on this fresh episo...

Before you turn the page (get it now?) to 2021, join Michael and Becky as they count down the top ten Paychex employee and company news stories of the year. We had marriage proposals, celebrity sightings, scholarships, and much more. Get notified of all new episodes by following Inside Paychex on the Spotify, Apple Podcasts, or Podbean mobile apps.

It’s a bit of a hat on a hat, isn’t it? The stress of Year End on top of everything we’re already contending with in 2020? But there’s good news – a bunch of it, in turns out. Sensing a collective appetite for warm, uplifting stories, Oasis sales director Barry Gauch kicked off The Guiding Light video series. During this conversation, Barry explains how the program came to fruition.

As we highlight what it means to "Be Helpful" at Paychex, we spend some time with Steven Martinez, a Senior Learning Instructor in Albuquerque, who has spent his career finding new ways to be helpful in multiple roles. 

On this episode, we revisit the top myLink stories from October. Topics covered include: 2021 Open Enrollment, Personal and Professional Development during Year End, November’s Culture Shaping concepts, and how Paychex is celebrating Veterans in November.

Questions, queries and quandaries, oh boy! It's our first "call-in" show where Debra and Kevin respond to questions submitted throughout the past month to CultureUnfiltered@Paychex.com! They were joined by some special guest respondents as well as some folks who were able to record their questions with us for the show! Do you have a question for the Culture mailbag? Send it to CultureUnfiltered@Pa...

We're living in a time of unparalleled uncertainty, but one thing we can control - which happens to provide some much-needed peace of mind - is our health benefits. Paychex benefits director Jake Flaitz and benefits operations manager Diane Mohorter dip into the benefits mailbag to help listeners prepare for open enrollment and take the first important steps toward managing their well-being in 202...

One has more than a decade of experience in the tourism and hospitality industry. One is a Paychex lifer who’s held multiple roles across sales, service, and IT. Today, they join forces in listening to clients and Paychex employees to better understand and enhance our customer experience (CX) – and we all have a part to play.

We had the opportunity to talk with George Rivera this month about the Paychex value of Respect. Listen in as George talks about growing up as the son of small business owners, and how that shapes the way he treats employees and customers as the Sales Director of Paychex One. You'll also see first hand how George is able to "be here now" for Kevin, as Kevin copes with the realization that not ever...

In recognition of National Hispanic Heritage Month, virtual sales representative Rob Peña talks about how he's been able to help Paychex connect with Latino business owners, childhood experiences and lessons learned that continue to drive him today, and what he enjoys most about being part of the company's growing Inclusion & Diversity network.

On this episode, we cover the launch of the meQuilibrium mobile app for Paychex employees, recent cable news appearances for our president and CEO, the unveiling of Paychex webinars that deliver professional development credits for HR pros, Webex virtual backgrounds, and much more.

What's it like to dream up new products and get those products ready for primetime, and how can you turn a lonely, bedraggled "idea" into a thing of beauty? Kevin & Debra talk Innovation with PD&IT superheroes Muldair Welch and Jody Cravotta who answer these questions and more.

The way we work is changing, and that makes it a perfect time to assess risk and look for process improvement opportunities. At Paychex, teams can do this by undergoing a P4 (Paychex Peer Process Program) review. Hear what a P4 looks and feels like from expert Anna Ziegler and recent participant and Paychex Insurance Agency manager John Schifano.

Join Kevin & Debra as they talk about Innovation (and what it’s like to chat with Jim Gaffigan) with Events Marketing Manager Gina Piendel on this month’s episode of Culture: Unfiltered!

Michael and Becky talk about highlights from the July Culture Shaping video (featuring VP Tom Hammond and Maureen Lally’s thoughts on accountability), company honors from Selling Power magazine, computer screen optimization tools, and the latest examples of our #PaychexCares spirit in action.