Inside Paychex

30 Helens agree: integrity is important! We're joined by our new Vice President of Service Jeff Williams, who talks to us about the importance of integrity when he chose Paychex as the company he wanted to work for, as well as how important it is in his personal orbit. He also shares how personal challenges from the past few years have helped shape him into the leader he has become. Finally, we pl...

No job is without it's challenges, but for Client Relations Advocate Dan Becker, it's usually not great news when the phone rings. So while facing those high-intensity conversations, what keeps Dan focused on being ethical and serving the client needs? Well...thinking about Grandma, of course. Also, don't I know you from somewhere? 

Paychex employees have access to free yoga, meditation, and fitness classes – as well as stress management workshops – through Inward Office. With options for live and on-demand participation, you’ll use mindfulness techniques to listen to your body and become calmer and more resilient. To learn more about these innovative offerings, we sat down with Inward Office owner Marla Pelletier and Paychex...

Michael dries his tears after a heartbreaking Buffalo Bills playoff loss and then rallies to help Becky cover the top employee and company news stories from January. Topics include: the winners of our recent Seasonal Launch contest, our Emerging Women in Leadership program, how Paychex uses algorithms to prospect efficiently, and much more.

Debra Luna and guest host Stevie Acalin are kicking off the new year (and...apparently, season 4 of the show) this month with Terry Sukalski. Terry chats with us about how his years at Paychex have given him a front-row seat to plenty of successful collaborations, including in his newest role as President of Oasis. He also discusses how as we strive for connectivity in remote work environments, in...

Well-being, community, and cybersecurity are some of the prevailing themes in our countdown of the most popular employee news content from last year. What article or video came in at number one? Listen to find out.

Partnership is powerful. As a former SMB sales representative, now a recruiter in Talent Acquisition, Stevie Acalin shares how important building partnerships is in her career and community in her first of back-to-back months on the podcast!

As we celebrate the 50th anniversary of Paychex, we sit down with the company’s longest-tenured active employee, data architect Kathy Angelidis. Among other stories from her 47-plus years at Paychex, Kathy recalls the time that founder Tom Golisano called employees into his office, feigning anger, only to lead a march to happy hour through his office window.

Back on the show for the second month, Allison Stevens joins Debra Luna as this month's guest co-host to talk about the value of Service and being helpful. Our guest is Dave Wilson, Senior Director of IT Infrastructure and Architecture, who not only talks about the valuable relationship that IT has with Service to be helpful to our clients, but also shares some perspective after a recent, unintent...

On this episode, Michael and Becky go off on a tangent to help Michael understand how today’s supply and worker shortages could affect the Christmas tree shopping experience this year. Eventually, they also cover the top employee and company news stories from October.

Culture: Unfiltered is joined by HR Services Director Alison Stevens, a 14-year Paychex veteran who has worked her entire career in the service organization. As we discuss what "be helpful" means to our clients, we also talk about the One Paychex pledge, and what it means to be part of a team (specifically, a team of runners on a 200-mile adventure that includes 3 shifts of running and sleeping in...

Empathy demonstrated by our employees is one of the things our customers love most about interacting with Paychex, according to customer experience manager Dan Ernstberger. For CX (Customer Experience) Day, Dan and Matt Tyx, director of corporate strategy and planning, provide an update on the state of CX at Paychex.

'Tis the season for football, apple picking, and pumpkin spice...well, everything. On this episode, we predict our employees' favorite fall activities and touch on the top employee and company news stories from September, including: the Paychex 2021 Corporate Social Responsibility Report, Hispanic Heritage Month, the 2021 JP Morgan Chase Corporate Challenge, and more.

It's the second part of our Accountability/Be Responsible mini-series, and Ashley Scales is sliding over next to Debra Luna in the co-host chair to talk to Gigi Degaine Roland. Gigi, who is an HR Services Area Manager in Charlotte, N.C., talks about her time in the military prior to joining Paychex, and how the values of Paychex align with the values of serving our country. 

One innocent WWE reference turned into two, and two turned to three. Come for the mentions of Bret the Hitman Hart and Hulk Hogan (who one of our guests actually worked for at the Hulksters restaurant), but stay for the awesome conversation about Mystery Coffee, and how it came at the perfect time. Many thanks to our guests Chris Muller, Director of Service and Operations at Paychex Insurance Agen...

If you've got an eye for top-notch customer service, help us grow our Paychex family through the You've Been Spotted program. Learn more about You've Been Spotted on this episode of the myLink Rewind, plus: Mystery Coffee, Paychex Rings the Nasdaq Opening Bell to Celebrate 50 Years, and Preparing Your Pets for Your Return to the Office.

Introducing Paychex Spotlight, the new home for all awards, recognition, and appreciation across the company. How did we build the platform, and what are some of its most innovative features that employees already love? We sat down with two foundational members of the project team to find out: Katie Bailey, project manager IV, and Maria McNamara, employee programs manager.

We're trying something fresh! In a change-up to our traditional format, Debra will use the first of our two-month campaign for each value (this month we're talking Accountability/Be Responsible) to have a conversation with someone you should know at Paychex. The next month, that guest will become slide into the co-host chair and join Debra in meeting with another round of people you should meet. S...

On this episode, Michael touches on his experience at Progressive Field (Cleveland, OH) and PNC Park (Pittsburgh, PA) before diving into employee and company news headlines from July. Topics include: 2021 Paychex Scholarship recipients, 2020 Paychex STARs, and other podcasts on the Inside Paychex channel.

Paychex is committed to conducting business in a manner that’s socially, economically, and environmentally responsible. As part of that commitment, we’re continually evaluating how we can optimize sustainability and introduce more eco-friendly business practices. In this conversation, we talk with two employees leading the charge: Shweta Arora, sustainability analyst, and Kathy Clark, business con...

We are joined this month by Alicia Yokubatis, Retirement Services Zone Manager, who discusses how she builds respect on her team, which, in turn, drives employees to reach their goals. Alicia is also joined by a French bulldog, Lucy, who makes a surprise guest appearance on the show.

In this super Italian roundtable discussion, hosts Debra Luna and Michael DiLuglio chat with senior learning instructors Marco Oliverio and Rick Cognata about the personal and professional development opportunities available to Paychex employees, including live classes and on-demand content about topics like Emotional Intelligence, Leading Yourself Through Change, and Interviewing at Paychex. Pull...

On this episode, we contemplate the desired results of the top senior pranks taking place across high schools in America this month. Becky recounts a memorable one from her school that started with Kool-Aid and ended with suspensions. We also cover the top employee and company news from May.

As the pandemic's second wave hit India hard this spring, Paychex employees jumped into action to support their colleagues and family located there by asking what more we could do. Through employee contributions and matching donations from the Paychex Cares program, thousands of dollars were raised to help support those in need. This month, we're talking with Rick Amering, Senior Manager of Human...

On this episode, we revisit some of the top company and employee news headlines from April 2021. Topics covered include: Paychex I&D community surpasses 500 members, Rochester sales rep delivers critical COVID relief to customer - plus, go inside our Omaha Data Center.