Inside Extra Space Storage

What can self storage learn from the pricing and analytics systems used in airlines and hotels? In episode nine of the Inside Extra Space Storage podcast, McKall Morris sits down with Chandra Maddukuri, SVP of Revenue Management and Data Science at Extra Space Storage, to discuss how that experience helped shape the company’s data and revenue management capabilities.  Maddukuri explains how a...

What can a self storage bridge loan do that a traditional bank can't? In episode eight of the Inside Extra Space Storage podcast, McKall Morris goes behind the scenes with Jason Robinson, Vice President of Bridge Loans at Extra Space Storage, to break down the company's innovative $3+ billion bridge loan program that's advancing self storage financing.  Jason explains the scenarios where a br...

In episode seven of the Inside Extra Space Storage podcast, McKall Morris sits down with Paty Portilla, DVP for Northern California and Hawaii, to talk about her unexpected path from 15 years in quick service restaurants to becoming a leader at Extra Space Storage.  Discover how Paty thinks about matching store employees to the right store, why coachability matters when building a district ma...

In episode six of the Inside Extra Space Storage podcast, CFO Jeff Norman joins McKall Morris to talk about self storage resilience, finance leadership, and the culture that has shaped his nearly 14 years with Extra Space Storage. Norman reflects on a moment from his investor relations days when he offered candid feedback to a new CEO between investor meetings and saw that feedback welcomed, a sto...

What does it take to transition over 300 storage facilities every single year? In episode five of the Inside Extra Space Storage podcast, McKall Morris sits down with Bill Mottram, VP of Operations Support at Extra Space Storage, to talk unexpected career paths in the storage industry and his role in overseeing store transitions across 4,200+ facilities in 43 states.   Discover what it r...

In episode four of the Inside Extra Space Storage podcast, McKall Morris sits down with Joe Margolis, Chief Executive Officer of Extra Space Storage, to break down Q1 2026 results and what they signal about the state of the self storage industry.     Margolis walks through Extra Space's Q1 outperformance, explains why the company held guidance steady despite beating Wall Street cons...

What legal lessons stick with you after 21 years at a company that never stopped growing? In episode three of the Inside Extra Space Storage podcast, McKall Morris and Gwyn McNeal, Chief Legal Officer at Extra Space Storage, have a conversation about her remarkable journey with the company. From working as outside counsel on their IPO to leading the complex $15 b...

What does it take to scale a team to 8,000 employees while keeping culture intact? In episode two of Inside Extra Space Storage, McKall Morris sits down with Whitney Harper, SVP of People at Extra Space Storage, to find out.  Whitney breaks down her unique career path and how Extra Space Storage is using AI to interview candidates, how the team uses data without weaponizin...

How did Extra Space Storage grow from 100 to 4,000 storage facilities in just 20 years? In this debut episode of the Inside Extra Space Storage podcast, McKall Morris talks with President Noah Springer about the strategy, culture, and key acquisitions behind the company’s success. Springer reflects on what he has learned over two decades at Extra Space, the company's growt...

Inside Extra Space Storage is a podcast that takes listeners behind the scenes of one of the most recognized names in the self storage industry. Each episode features conversations with the leaders and teams who build, operate, and scale the business—sharing how they make decisions about AI, large-scale acquisitions, company culture, and operating more than 4,300 storage facilities. Guests share h...