Inside Chat with Valerie & Amy

In this weeks episode, Valerie & Amy discuss how as a business owner, structuring your day is crucial to your success. From setting priorities to managing tasks, having a plan in place can help you stay focused and productive. With a well-structured day, you can ensure that you are making the most of your time and resources, while also avoiding burnout.   Join us each week for a new episode of...

In this week's episode Valerie and Amy discuss the importance of your team understanding all of the treatments the salon/spa/clinic offers, regardless whether they are providing those treatments themselves. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head t...

In this week's episode, Amy and Valerie dive deep into the significance of the client journey and how it plays a crucial role in creating a relaxing atmosphere for clients. They emphasise the importance of ensuring that clients feel comfortable and satisfied with their experience so that they are more likely to return. Join us each week for a new episode of Inside Chat, where Valerie and Amy...

We understand that strategy can sometimes feel overwhelming, especially when determining where to start and the areas to prioritise. In this weeks episode Amy & Valerie discuss the benefits of a good strategy and how our Get Strategic Quick Guide can help you begin. Buy & download the Get Strategic Quick Guide here: https://www.etsy.com/uk/listing/1521714307/get-strategic-business-strategy...

Navigating the balance between implementing new ideas and staying in the present can be a challenge for spa and salon owners. In this week's episode, Valerie and Amy share valuable insights on how to approach changes and the importance of taking a pause to reflect, allowing your business to thrive in both stability and innovation. Join us each week for a new episode of Inside Chat, where Vale...

In this weeks episode Valerie and Amy discuss one of our most sought after services: The Power Hour. This is the perfect service if you are seeking advice on a particular topic and really need some guidance. It is designed to be high impact, low investment with no long term commitment required. Discover more here : https://thedelforgegroup.podia.com/po... Join us each week for a new episode of Ins...

In this episode, Valerie and Amy share valuable insights on cultivating confidence when addressing your team, aiming to inspire and motivate them. They provide expert guidance on the art of impactful communication in both one-on-one interactions and group meetings. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to...

This week Valerie and Amy discuss our upcoming exclusive three-day retreat in Jonzac, France! We have only one spot left for our Business Retreat, 13th-17th September! If you happen to be feeling burnout, overwhelmed, or simply want clarity on how to move forward in 2024, this retreat is for you. It's a chance to invest in yourself and take a step back from your busy schedule. If you are inte...

In this week's episode, Valerie and Amy tackle the challenges that arise when managing multiple locations for your business, where it often feels like you are constantly fighting fires. They dive into the importance of establishing efficient systems, effective communication channels, and streamlined processes to maintain control. Join us each week for a new episode of Inside Chat, where Valer...

In this week's episode, Valerie and Amy delve into the importance of having a comprehensive understanding of your business expenses, knowing your numbers, and mastering the art of budgeting. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website ww...

In this week's episode, Valerie and Amy delve into the crucial aspects of supporting your Receptionist/Front of House to not only guarantee a seamless and welcoming experience for all clients but also acknowledge their role as the anchor of your team. Read Amy's recent article providing valuable insights on empowering and appreciating your Receptionist/Front of House team, and discover t...

In this week's episode, Valerie and Amy discuss the pros and cons of having a business partner and share their insights on whether or not it's the right choice for you. Valerie and Amy draw from their own experiences as successful entrepreneurs and provide practical advice on how to find the ideal business partner and build a thriving partnership. Join us each week for a new episode of I...

In this week's episode, Valerie and Amy discuss where to begin if you have decided to sell your business. Amy provides great insight into this topic after selling her multi-award-winning salon & clinic 1 year ago.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an epi...

In this week's episode, Valerie and Amy discuss whether it is beneficial to have a virtual assistant and if it can add value to your business. Read Amy's blog post that Valerie mentions here : https://professionalbeauty.co.uk/site... Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you do...

In this week's episode, Valerie and Amy discuss why we need to be talking about Christmas in July even if it just feels that little bit too early. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can; - Bo...

Valerie and Amy often get asked 'what's the point in retail? My team never sell'. In this week's episode they discuss this openly and honestly as often the responsibility lies with the manager and owner.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an ep...

In this week's episode, Valerie and Amy discuss what you can do help you find your USP. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can; - Book a free 30-minute consultation  - Download our free guide...

In this week's episode, Valerie and Amy discuss how to go about choosing the right brands for your salon.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can; - Book a free 30-minute consultation  - Down...

In this week's episode, Valerie and Amy discuss what to do when you don't feel like you manager is capable to deliver strong individual meetings.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can;...

In this week's episode, Valerie and Amy discuss ways that you can make sure your staff keep well. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can; - Book a free 30-minute consultation  - Download our...

In this week's episode, Valerie and Amy chat about how difficult it can be to find yourself in the position where you can't pay your bills and some steps you can take to prevent it.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.t...

In this week's episode, Valerie and Amy discuss how to find the ideal target for your business. Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel so you don't miss an episode. Head to our website www.thedelforgegroup.co.uk where you can; - Book a free 30-minute consultation  - Download our fr...

In this week's episode Valerie and Amy discuss how to actually implement what you have learnt.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes. Head to our website www.thedelforgegroup.co.uk where you can; - Book a free 30-minute co...

In this week's episode, Valerie and Amy discuss what you need to do if you find yourself opening your laptop and wondering where to start.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes. Head to our website www.thedelforgegroup.co....

This week, Valerie and Amy discuss why sometimes you still feel like you're doing it all, even though you have a manager.  Join us each week for a new episode of Inside Chat, where Valerie and Amy will answer your burning questions. Remember to subscribe to our channel and press that notification bell so you can catch all episodes. Head to our website www.thedelforgegroup.co.uk where you can;...