Innovation in Action

Matt Scott has spent his career translating chaos into direction — first as an audio engineer and music producer for 18 years, then as a futures thinker and innovation lead working across agritech, IoT, and energy. After an MBA at the University of Canterbury sent him looking for a new calling, Matt built a career helping large organisations do the thing most of them are worst at: turning good ide...

In this conversation, Kieran and Puneet - co-founders of ScriptSense, share the behind-the-scenes story of how they and third co-founder Rijul Gupta built a product that's reshaping how pharmacy works in New Zealand and the world. Puneet came from pharmacy. Kieran came from hospitality and hotel tech. Neither had built a health tech company before. What they did have was a clear-eyed view of a bro...

Azeem Saheer is a human capital specialist, facilitator, leadership coach, and podcaster with 17 years of experience helping organisations unlock human potential. A PCC-level ICF coach and emotional intelligence and emotional culture practitioner, Azeem uses LEGO Serious Play as his primary tool for transforming how teams think together, break down silos, and surface ideas that traditional worksho...

In this conversation, Eliza Turnbull - strategy, sustainability and culture specialist, founder of Kindred Collective and co-founder of Rewa Solutions — shares what years of working at the intersection of stakeholder engagement, culture design and human-centred strategy have taught her about why well-intentioned initiatives fail. Known for her work helping organisations navigate complex change, El...

In this conversation, Julie Francis - seasoned UX researcher, founder of BellaVia Research, and one of the foremost practitioners of journey mapping and persona development - shares what five years inside Meta Reality Labs taught her that most consultants never get to see. Known for her work with organisations including Meta, Spotify, and Walmart, Julie brings a rare dual perspective: decades of i...

In this conversation, Jim Kalbach - Chief Evangelist at Mural, author of The Jobs to be Done Playbook, and one of the world's leading practitioners of Jobs to be Done shares what it really takes to shift from product-centric thinking to genuine customer-centricity. With nearly two decades of experience in design and innovation, Jim unpacks why understanding the customer's job - independent of any...

In this conversation, Adriana Tica, marketing strategist, trend analyst, and creator of the Strategic AF newsletter, shares her journey from formally training as a master manipulator in PR and communications to spending 18+ years teaching founders and business leaders how to make real money through strategy — not shady tactics, bro marketing, or hacks. Takeaways - Why your copy is the ultimate MVP...

In this conversation, Danny Seals - experience designer, author of The Insightful Innovator, and the mind behind the Mind Chimp podcast - pulls back the curtain on exactly how he approaches experience design for some of the world's most recognisable brands. Known for his work transforming Employee Value Propositions, employee journeys and innovation cultures at companies like Dyson, HSBC, GSK and...

In this conversation, Lucy Patterson, design thinking consultant and LEGO® SERIOUS PLAY® practitioner, founder, and creator of the PPP (Purposeful Polite Productive Punk) Framework, shares her journey from healthcare management in the UK to running her own consultancy helping SMEs and not-for-profits solve problems with creativity and empathy at the centre. Takeaways How the PPP Framework brings a...

In this conversation, Rob Hamblen, founder of BeTheLeap, Berlin, Germany (ex AJ&Smart Design Sprint Director and IBM Creative Director UX) dives into his professional journey from working at Qualcomm to becoming a freelancer in the South of France, and eventually founding his own agency. Takeaways The early days of design sprints How he has evolved design sprints What not to mess with in a des...

In this conversation, Dr. Nadya Zhexembayeva, reinvention expert, author, speaker and co-founder of the Reinvention Summit, shares what it really takes to thrive in a world of constant disruption. Follow Dr. Nadya Zhexembayeva: LinkedIn:   / nadyazhexembayeva   Website: https://www.learn2reinvent.com Reinvention Summit: https://www.linkedin.com/company/the- ... For a weekly dose of practical reinv...

Watch this if you want to stop building things nobody wants In this conversation, Nathan Baird, a Design Thinking Strategist, Author and Founder of Methodry dives into his resight technique for unpacking existing knowledge and getting buy-in. We delve into the challenges and strategies surrounding innovation in business, emphasising the importance of understanding the problem before creating solut...

In this conversation, Anne Durupt, a social economy consultant, discusses the concept of collective intelligence and its importance in fostering collaboration within teams, particularly in not-for-profit organisations. She emphasises the need for trust, safety, and structured facilitation to enable effective cooperation and innovation. Anne shares insights on navigating change, the role of the fac...