Innovation Answered

For the latest episode of our Innovation Answered podcast, we decided to do something experimental. We're leveraging all of the AI tools that can possibly help us create a podcast episode — and using them to summarize some of our best content from 2024, and also hone in on some of the important dynamics that will impact corporate innovation work in 2025.  We deployed ChatGPT, of course, but also S...

In this episode, we talk with Bob Weis, the former President of the legendary Imagineering division at Disney and author of the new book,  Dream Chasing: My Four Decades of Success and Failure with Walt Disney Imagineering .  If you've been to a Disney theme park, resort, or cruise ship recently, you've experienced Weis' work. He has helped design theme parks in Tokyo, Shanghai, and Orlando, and h...

In this episode, we connect with Dr. Sokwoo Rhee, EVP of Innovation at LG Electronics and Head of the LG Nova Innovation Center in Silicon Valley.  We talk about Dr. Rhee's past as an entrepreneur and Presidential Innovation Fellow, and also the goals of LG Nova — collaborating with startups and new partners, and making investments. Two areas of interest: healthcare and cleantech. Dr. Rhee also se...

In this episode, we talk to Laura Northridge, Senior Director of the AI Innovation Lab — previously just the "innovation lab" — at Harvard Business Publishing. As is the case with many corporate innovators, she's helping shape AI strategy and policy for the Boston-based nonprofit, an affiliate of Harvard Business School. It's one of small number of organizations we've been tracking where the innov...

In this episode, we talk with Steve Blank about why celebrating innovation heroes is symptomatic of a problem in large organizations. Steve is a serial entrepreneur, author, and educator and leading advocate for the methodology of customer development and the lean startup approach. In a recent Substack piece , Blank writes about an innovation awards ceremony he attended at a government agency: "I'...

In this episode, we talk about generative AI, speech interfaces, and evolving the customer experience for one of the world's top luxury car brands: Mercedes-Benz. At the Consumer Electronics Show earlier this year, Mercedes made a major splash with a new virtual assistant that leverages advanced software and generative AI — along with on-screen visuals — to provide more proactive support and a mor...

We talk AI, employment disruption, UBI, corporate innovation, and the future of the automotive industry with Evangelos Simoudis, an author, investor, and advisor based in Silicon Valley.  At Synapse Partners, he invests in early-stage startups that develop enterprise software and AI applications and also advises big companies and governments on the use of data and AI to address strategic problems....

From six years spent at Starbucks to designing a new countertop coffeemaker that cranks out cold brew, Mesh Gelman has been working at the cutting edge of coffee. During his time at Starbucks, he witnessed the rising popularity of cold beverages, a trend that his new startup, Cumulus Coffee Company , aims to capitalize on. In this podcast episode, we talk with Gelman about coffee trends; developin...

In this episode, we catch up with Geoffrey Moore, the best-selling author, consultant, and venture capitalist whose groundbreaking work has shaped how we think about innovation strategy. If you've ever talked about a technology "crossing the chasm" from the realm of early adopters into the early majority, or your company has put a high potential project into the incubation zone, you've been using...

In this episode, we talk about the challenges of innovating in biopharma with a veteran of that industry, Dan Seewald. Seewald is the former Head of Worldwide Innovation at Pfizer, the $100 billion pharma giant headquartered in Manhattan, and now the founder and CEO of the consulting and training firm Deliberate Innovation. Among the questions that InnoLead CEO Scott Kirsner covers with Seewald: H...

Who's leading the charge on generative AI in big organizations? How are they managing the tension between moving quickly and not making major missteps? And what use cases are they moving forward with?  In this episode, we dive into the rapidly-evolving world of generative AI with Paul Baier, the CEO and co-founder of GAI Insights.  Baier talks about the vendor landscape and shares several examples...

"For too long," says Todd Dunn, "many organizations have not developed innovation as a strategic and ongoing source of competitive advantage. Instead, some organizations have used it for reputational points in the public eye, but not to deliver measurable value to consumers, customers and the company." That's a big problem, argues Dunn, who was most recently the Vice President of Enterprise Innova...

Design thinking is a well-known concept in the innovation sphere — it often comes up in conversation, at conferences, or in passing. But for as much as people talk about design thinking, not everyone understands its full scope — and even fewer people use it in their day-to-day work. To help bridge the gaps, we created this "beginner's guide" podcast. For this episode, we wanted to ask some basic q...

This bonus episode of "Innovation Answered" features Matt Baker, Head of Corporate Strategy at Dell Technologies. AI has generated so much interest with the release of ChatGPT; the announcements from Google, Baidu, Microsoft, and Alibaba about chatbots and generative AI; and increased adoption of art-focused AI platforms like DALL-E and Midjourney. So we decided to explore the basics and backgroun...

In this episode, we'll dive into four questions: what is an innovation space? What are the pros and cons of physical versus virtual spaces, what are the qualities great spaces possess... and what common mistakes do people make in setting them up and running them. For expert perspective, we consult Michelle Cohen of CME Group, Andy Miller of AARP, and Michael Cross of Entergy. Our "beginner's guide...

In our Persistent Innovators miniseries, InnoLead and Wade Roush explored the cultures of four large companies that have pushed the innovation envelope for decades: Disney, Apple, Lego, and Novartis. But who else deserves recognition? From making pizza ever more convenient at Domino's, to finding new markets at FujiFilm, we dissect the practices and strategies at six more persistently-innovative c...

How do big companies stay innovative across many decades, and in different industries? That's been the driving question of our Persistent Innovators miniseries. In the fourth and final episode we turn to company in a very different kind of business: discovering and developing new drugs. And we focus on the global pharmaceutical giant Novartis, formed in 1996 from the merger of the venerable Swiss...

LEGO is one of the world's most famous and admired brands. The company's colorful plastic bricks are the literal building blocks of an empire that spans a $5 billion annual toy business, hundreds of retail stores, 10 theme parks, and a series of hit movies. But what LEGO actually sells isn't just the bricks, it's a whole system of play: an endlessly expandable way for children (and adults) to comb...

Disney isn't the world's largest media company—that title goes to Comcast. But it's probably the one that has burrowed the deepest into our psyches. As it approaches its 100 th birthday in 2023, The Walt Disney Co. not only dominates in its original field of feature animation, but also operates some of the world's most famous film studios (Pixar, Marvel, Lucasfilm, 20 th Century, Searchlight), tel...

If you want to understand how some large organizations manage to keep innovating, decade after decade, you need to study the companies that actually do that. And Apple is at the top of the list. Thanks largely to sales of its world-conquering iPhone, it recently became the first company in the world to reach a $3 trillion market capitalization. But Apple's journey toward "persistent innovator" sta...

There's a great quote in David Robertson and Bill Breen's book Brick by Brick, a look inside The LEGO Group. They write, "The most difficult challenge in business is not to invent an innovative product; it's to build an organization that can continually create innovative products." How companies can become innovative and stay that way is the focus of a special series coming soon from Innovation An...

You may know Mars Incorporated for the sweet and tasty treats you can find on store shelves – classic Twix candy bars, Juicy Fruit gum, and so much more. However, Mars is exploring much more than just candy and snack foods. Jean-Christophe Flatin, President of Innovation, Science, Technology, and Mars Edge at Mars, talks about "innovation myth-busting," the importance of connecting with consumers,...

Venture capital funds provide the gasoline startups need to get from an initial sketch on a cocktail napkin to a global-scale giant like Uber, Amazon, or Airbnb. With so much change over the last year, we drove out to Los Altos Hills, California to sit down with Hemant Taneja, one of venture's power players to understand what's on his mind half way through this year. Marcus Daniels, Highline Beta'...

Bringing designers in early can help companies execute on big ideas more successfully and create smoother customer experiences. But how do you get that right, especially if design isn't baked into the culture, or if other functions tend to dominate the innovation process? Phil Duncan, the Global Design Officer at Procter and Gamble, discusses his experience. Brett Lovelady and Andy Goodman of PA C...

Weddings in the COVID-era look a little different. Many couples staged "minimonies" to celebrate their big day, sometimes with a Zoom link as a substitute for in-person celebrations.  Just as celebrations have adapted, the way people shop for wedding wear also had to shift.  David's Bridal CEO Jim Marcum discusses how he's navigating the future of the wedding business. That includes building an om...