In L&D...

“Skills live in people and roles live in organisational structures, but capability lives in the system.” And that’s why Adam Chapman, (Talent Manager at Crimson) believes we should shift our thinking from: ‘capability is the sum of our skills’ to ‘building the system for organisational capability to flourish.” Fresh from his Keynote at World of Learning, Adam took us through: The relationship betw...

“Putting technology into a workplace isn't going to give us the benefits that we probably think it will. It's the people that give us the benefits. It's how we utilise the technology.” So, how do we do it? Pete Beesley (OD Capability Partner at Hastings Direct) joined us to talk through it, sharing his take on: - What he’s seen work in AI upskilling. - How organisation reskill during d...

“I think we had great intent, but we never really cracked it. Now AI has come along and, frankly, cracked it for us.” Patrick Mullarkey was talking about those unsolved problems in L&D here: like just in time learning or learning in the flow of work. But really, it applies to a lot of the roles and responsibilities that no longer exist or are diminishing as the world changes - driven by AI, bu...

L&D should do this, that and the other - we hear it a lot. But is clinging on to what we should do getting in the way of us doing some really great work? “The shoulds don't always harmonise with the lived reality of what it's like to go to work every day. “And in my experience from what I've seen, that results not only in sometimes a hampered ability to do our job, but it sets ours...

“When we think of stakeholders, they often come to us with a problem and the root cause of that problem is very rarely a knowledge gap, right? A lot of the time it's a business problem that they want to solve.” They want to improve revenue, improve performance, or help customer service - and that flips the conversation to solving performance problems, not just chucking learning solutions at it...

“Knowledge, confidence and momentum. I think if you hit all three of those, that's the real sweet spot of real lasting change, both information wise and behaviourally.”That’s how Joe Murphy approaches learning experiences and facilitation, and he joined us to chat through each stage in detail. You’ll learn ways to make knowledge stick, how to build in touchpoints for building confidence, and h...

In L&D, there are thousands of things we could do. But doing our best work means being realistic. Realistic about how much time people can dedicate to learning. Realistic about the context, policies and constraints of the organisation. Realistic about what learning can - and can't - change. That's exactly what we explored with Francesca Jones - how to take a more realistic approach and...

L&D needs a seat at the table. To add business value. To change its perception in a business. Okay, but what are we doing about it? This is the fair question Ryan Meyer asked at the start of the episode! How can we be more proactive to ensure we’re at the forefront of solving those big challenges?  “I think the proactivity piece is for us to know that our industry is fundamentally changing. An...

"If everyone in the profession hears we're broken often enough, it really starts to affect how they see their own work. It affects how they pitch, how ambitious they're willing to be…” Kim Rodrigues (Natwest Group) described this as giving ourselves a narrative problem on top of a practice problem. But we can shift that narrative! By recognising when great work is being done, sharing...

It’s easy to fall into the L&D trap of thinking: If it’s visible and something people can attend, it’ll solve my problems. And that can lead us to creating structured, formal, course-based learning… but is that really how people build capabilities? Charlie Kokorus-Todd (L&D Manager at Proper Snacks) summed it up perfectly: “Learning is so very different to what capability is, they're not t...

“I sort of had this revelation that pushing aside our own learning isn't helping us. And it's also not helping the people that we're trying to help as well.” In this episode of in L&D, we unpicked this challenge with Kylie Sturday , Senior Training & Exercise Coordinator at Transport for NSW and Co-Manager of Crackin’ LnD (Down Under) - Learning Community . There’s a cliche tha...

We’re often told that L&D needs to rebrand to get a seat at the table, but it’s not as simple as that… L&D builds credibility and trust by connecting what it does to business outcomes. And there are challenges that come with this too, as Sarah Wood explains on this episode of In L&D. You have to be pragmatic about how much influence you have, your access to key data, when you’re brough...

Learning doesn’t happen in isolation — it happens in relationships. That’s the belief Amie Boylan brought to the very first episode of In L&D… Amie is currently Alzheimer's Society’s Income & Engagement Academy Lead and has loads of experience in coaching and development. She’s also the Co-Founder of You're Invited, delivering joyful and creative experiences that help people play,...

In L&D is the podcast with people in Learning & Development, for people in Learning & Development — no talking heads or industry experts, just people working in L&D. Each episode starts with guests completing one sentence: “In L&D…” — and unpacks the real challenges, beliefs, and lessons behind it. In L&D is brought to you by inrehearsal, the human-first content library. Vi...