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In-House Outliers

In-House Outliers shares the stories and secrets of those who have taken unconventional paths and challenged conventional notions of how corporate legal departments should operate.

Author

Brightflag

Category

Technology

Podcast website

brightflag.com

Latest episode

Jul 9, 2026

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Episodes

How Wendy Riggs Helped Streamline Legal Technology at Zynga, Twitter and Airbnb 22.09.2022

Wendy Riggs, Founder of SBO Consulting, joins Alex to discuss her role in helping Zynga, Twitter and Airbnb better leverage legal tech while rapidly growing their legal operations functions.

Making an Impact as a Legal Operations Leader with Nextdoor’s Dave Evans 08.09.2022

In this week’s episode, Alex chats with Dave Evans, Head of Legal Operations at Nextdoor. Dave discusses why he got started in legal operations, how he aligns with his general counsel, and practical advice for legal operations professionals to excel in their career. Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previous Episodes… 👉Creating a Leg...

Speaking the Language of the Business with Coursera's MaryBeth Blair 31.08.2022

In this episode, Alex chats with MaryBeth Blair, Director of Legal Operations & Lead Counsel at Coursera. MaryBeth discusses how she has used legal technology to utilize data to make better financial decisions. She also discusses why she went to Coursera and her core areas of focus in leading the legal ops function there. Liked what you heard on today’s episode? Connect with Alex here & fo...

How to Build a Legal Operations Function in LATAM with Juliana Ugarelli 26.08.2022

In this week’s episode, Alex chats with a legal ops trailblazer, Juliana Ugarelli, Director of Global Legal Projects at Getinge. Julianna talks about her career story and what it takes to build a successful career as a legal ops leader in LATAM. You’ll also learn critical skill sets she learned in her career, how she manages relationships with legal leadership, and her core areas of responsibility...

Transitioning Your Role from Paralegal to a Legal Operations Manager with Rheem’s Alison English 17.08.2022

What does it take to move from a career as a paralegal to a legal operations manager? In this week’s episode, Alex sits down with Alison English, Legal Operations Manager at Rheem Manufacturing Company. Alison discusses her career path from paralegal to legal operations manager and the skill sets that helped her to move into this role. She also shares very helpful advice for any paralegal who want...

How to Make Your Legal Function More Efficient With Guardant Health’s Mark Eldridge. 11.08.2022

In this episode, Alex chats with Mark Eldridge , Director of Legal Operations at Guardant Health. Mark started his career in forensics but different opportunities led him into a legal operations career. Today, he has led two successful legal operations functions. Mark discusses what it took to build his skill sets in legal operations, how to create relationships with your legal leadership team and...

How Intel’s Mike Haven Built His Exceptional Career in Legal Operations 28.07.2022

In this episode, Alex chats with Mike Haven, Senior Director, Associate General Counsel and Head of Legal Operations at Intel. Mike started his career as a lawyer, but then when an opportunity into legal operations presented itself, he took a leap of faith and never looked back. In this episode, Mike shares how he navigated the change into legal operations, his battle against perfection, and the k...

How to Advance Your Legal Ops Career with Credit Karma's Tom Stephenson 21.07.2022

In this episode, Alex sits down with Tom Stephenson, Director of Legal Operations at Credit Karma. Tom discusses his path from paralegal to legal ops leader, how he structures his team and the principles behind it and his best pieces of advice to advance your career in legal operations. Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previous Episo...

Minisode - Choosing the Right Legal Matter Management Software with Ben Hayden from Cengage Group 12.07.2022

In this minisode, Alex talks to Ben Hayden, Vice President of Legal Operations at Cengage Group. Ben discusses why he joined Cengage Group, the most important things he looks for in a vendor and how to choose the right legal matter management software. Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previous Episodes… 👉 Creating a Legal Ops Commun...

Using Persistence and Curiosity in Legal Operations with Hearst’s An Trotter 07.07.2022

In this episode, Alex interviews An Trotter, Senior Director of Operations, Office of the General Counsel at Hearst. An shares with us how she landed in legal ops, the different areas of focus in her legal ops career, and her best advice for those who want to get started in the industry.  Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previou...

Making an Impact as a Legal Operations Leader with LaTrece Johnson 30.06.2022

In this episode, Alex talks to LaTrece Johnson, Head of Legal Operations at Palo Alto Networks. LaTrece shares how she got started in legal operations, her most impactful projects at Adobe, and her thoughts on the future of the legal ops community. Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previous Episodes… 👉 Creating a Legal Ops Community...

Building a Legal Ops Roadmap with Zendesk’s Anna Richards 23.06.2022

In this episode, Alex talks to Anna Richards, Senior Legal Operations Manager at Zendesk. Anna, like most legal ops leaders, did not have a linear career path. She started her career in ediscovery, but then when an opportunity in legal operations presented itself, she took a chance and never looked back.  Anna discusses why she transitioned into legal operations, how she has built a legal ops...

How to Develop a Legal Ops Strategy with Sonnedix’s Heather Torres 17.06.2022

In today’s episode, Alex talks to Heather Torres, Senior Legal Operation Manager at Sonnedix. Heather started her career as an attorney, but then when an opportunity into legal operations presented itself, she was intrigued and said yes. In this episode, you’ll learn about Heather’s current day to day in legal ops, how she develops a legal ops strategy, and her advice for anyone wanting to get sta...

How Malbek’s Colin Levy Transitioned From Lawyer to Legal Operations Leader 09.06.2022

In this episode, Alex sits down with Colin Levy, Director of Legal at Malbek. Colin started his career as in-house lawyer, but then decided to follow his passion for technology and moved into the world of legal tech. You’ll learn what sparked Colin’s interest in technology, why he chose to follow his passion into legal tech, and the important lessons that he learned along the way. Liked what you h...

Minisode - Bridging the Gap Between Business and Legal with Sharon Donnigan 06.06.2022

In this minisode, Alex talks to Sharon Donnigan, Director of Legal Operations at Mighty Buildings. Sharon discusses what excites her most about legal operations, her thoughts on the legal operations community, and what she has learned from CLOC 2022!

Minisode - How HashiCorp’s Kshitij Dua Uses Empathy in His Legal Operations Role 03.06.2022

In this mini-episode, Alex talks to Kshitij Dua, Head of Legal Operations at HashiCorp. Kshitij discusses how he found his way into legal operations, the importance of using empathy in his role and his major takeaways from CLOC 2022!

Minisode - How Lucy Bassli Maps Processes and People within Legal Ops 02.06.2022

In this minisode, Alex talks to Lucy Bassli, Founder of InnoLaw Group. Lucy discusses her path from legal operations leader at Microsoft to founding her own consultancy, her beliefs on people and process while implementing technology, and what legal ops professionals can get out of a conference like CLOC!

Minisode - Driving Automation For Legal Teams with Evan Wong 31.05.2022

In this minisode, Alex talks to Evan Wong, CEO of Checkbox.  Evan discusses how legal teams are leveraging automation and technology, why he believes legal operations leaders are so important for driving change, and his major takeaways from CLOC.

Minisode - How Rheem Manufacturing’s Alison English is Growing The Legal Function with Technology 26.05.2022

In this minisode, Alex talks to Alison English, Legal Operations Manager at Rheem Manufacturing Company. Alison discusses her role at Rheem, why she came to CLOC 2022, and what she’s trying to achieve in the future for the legal function at Rheem!

Minisode - How PwC’s Alex Rosenrauch Got Started in Legal Operations 26.05.2022

In this minisode, Alex talks to Alex Rosenrauch, podcast host and Manager at PwC. Alex discusses how he got started in law, the catalyst for starting the Legal Ops podcast, and what motivated him to come to CLOC 2022! Liked what you heard on today’s episode? Connect with Alex here & follow us on Linkedin . Top Previous Episodes… 👉 Creating a Legal Ops Community at CLOC with Stephanie Cor...

Building a Legal Ops Function From the Ground Up with Kraft Heinz Company’s Zachary Rosenblatt 20.05.2022

In this episode, Alex interviews Zachary Rosenblatt, Legal Operations Senior Manager at The Kraft Heinz Company. Zachary discusses the career trajectory that led him into legal ops, the core areas of focus in his legal ops role, and the most impactful D&I projects he's worked on.

Goal Planning, Execution, and Determination to Advance Your Legal Ops Career with Jameson Monteiro 18.05.2022

In this episode, Alex sits down with Jameson Monteiro, Head of Legal Operations at Assurant. Like most guests, Jameson didn’t have a linear path into legal operations. Jameson shares his remarkable story in which he started his career as an entrepreneur of an automobile export company. With determination and perseverance, that journey led him to a temp role at Assurant, and then ultimately, he was...

Building Financial Literacy in Your Legal Operations Career with Florence Chan 12.05.2022

In this episode, Alex sits down with Florence Chan, who runs legal operations at Cloudflare. Florence started her career in big law as a Litigation Paralegal, but when she was presented with an opportunity as a Legal Operations Manager at Benefits Cosmetics, her journey turned in a new direction. In this episode, Florence discusses why she strayed away from attending law school, the importance of...

The Path to Global Legal Operations Manager with Tiffany Brown 05.05.2022

In this episode, Alex sits down with Tiffany Brown, an experienced legal operations leader. Tiffany started her career as a paralegal, but quickly her fascination and curiosity led her to a career in legal operations. In this episode, Tiffany shares her thoughts on networking, the necessity of “turning off” on a global team, and the lasting impact of the pandemic on the adoption of legal operation...

How Aline Bosteels Built a Successful Legal Operations Career at Philips 28.04.2022

In this episode, Alex interviews Aline Bosteels, former Global Category Director Legal Services & Insurances at Philips. You’ll learn how Aline's career evolved from entrepreneur to procurement manager, why lifelong learning is an addiction of hers, and the most important skill sets to be successful in a #legalops role.

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