In Good Company: EliseAI Multifamily Podcast

Marcella Eppsteiner holds one of the most unique titles in multifamily, and she makes the case that it's about to become essential. As Chief Experience Officer at Mission Rock Residential, she owns both the customer experience and the team member experience, spanning marketing, revenue management, learning and development, and people and culture. Marcella has spent more than 20 years in the in...

Nick Deveau is on a mission to fix billions of dollars being lost through apartments sitting vacant each year. As Co-Founder and CEO of GrottoAI, he's built a coaching tool that works alongside multifamily leasing teams on their calls and onsite tours, a first for the industry, to find insights into what moves a prospect to lease. Nick has spent nearly a decade building vertical AI in highly r...

Jen Tindle has spent her career at the intersection of real estate and technology. Today she's VP of Partnerships and Strategic Initiatives at Grace Hill, where she leads M&A, partner programs, and data products. She also writes the All About CRE Substack newsletter and co-created Build Order, a podcast and essay series about how systems shape cities. Before Grace Hill, Jen led data and an...

Jamie Gorski has 25+ years of C-suite multifamily experience across marketing, operations, and resident experience. Through her companies Catchpoint Collective and Journey Lens, she advises operators, proptech companies, and investors. Jamie started in multifamily as a groundskeeper in Baltimore. She was picking up trash, walking door to door, and helping residents with the kinds of small but mean...

Brittany Gonzalez has built centralized services teams twice, at two different organizations. Brittany is Senior Manager of Centralized Services at RangeWater Residential. Before RangeWater, she spent over six years at Cardinal Group, starting as an assistant community manager in student housing before becoming one of the earliest hires on Cardinal's centralized services team.  Jacob Kosior and Br...

Dan Oltersdorf has spent over 20 years thinking about how housing operators actually work. Dan is President of Centricity, the back-office partner for property accounting, HR, IT, insurance, and ancillary revenue. Before Centricity, he spent more than two decades at Campus Advantage, ultimately as Chief People Officer, after starting his career as an RA at Colorado State University. Jacob Kosior a...

Bobbi Steward saw multifamily vendor management was broken and decided to fix it. Bobbi is Co-Founder & CEO of Revyse, the vendor management platform helping operators bring clarity to contracts, compliance, and spend. Before Revyse, Bobbi came up through proptech before leading marketing and customer experience at a top-15 multifamily operator. It was on the operator side where she saw how fr...

The hardest part of adopting new technology isn't the software. It's the people.  Chris Lahna is Partner, President of Property Management and Chief Talent Officer at Dominium — one of the country's largest affordable housing operators, with 50 years in business and more than 40,000 apartments across 19 states. His path to the role wasn't traditional. He's helped build jet engi...

In the debut episode of In Good Company, host Jacob Kosior sits down with Alex O'Brien, co-founder and CEO of Cardinal Group Companies. Cardinal is celebrating 20 years in business and just hit 110,000+ beds under management in student housing. Jacob and Alex dig into what it actually takes to be a modern leader in multifamily. They talk about why this might be the hardest time to lead, the di...

In Good Company is a new podcast about the people building multifamily. Host Jacob Kosior sits down with operators and leaders to talk about how businesses are built, decisions get made, and communities come to life. New episodes twice a month. A podcast by EliseAI.