IBS Intelligence Global FinTech Interviews

Cheryl Chiodi, Industry Strategist for Financial Services, Akamai Gaining, or perhaps regaining and retaining customer trust should be a key concern for any financial services institution. Ensuring security is another cornerstone with cyberattacks costing 50% more for banks and financial services institutions (BFSIs) than all other industries combined, according to data from industry consortium th...

Matt Rowsell, Chief Product Officer, Merchant Solutions, Nexi Group It is estimated that some 34.5 million merchants globally will deploy SoftPOS by 2027… a jump of 28.5 million in 5 years. SoftPOS may be seen as the natural evolution of the POS terminal with payment data suggesting that contactless payments now account for 80% of in-store payments. Robin Amlôt of IBS Intelligence debates the adva...

Paul Mountford, Chief Executive Officer, Protegrity May 2023 marked the 5th anniversary of GDPR. Now is the time to take the next step forward in managing data with a global data security framework with common standards. Such a framework would allow secure borderless data flow. But is this a realistic aim? According to UNCTAD 71% of countries have data protection regulations in place and a further...

Steve Round, Founder, SaaScada  In addition to his position as founder of cloud native core banking provider SaaScada, Steve Round is, among other roles, the recently-appointed Chairman of the Global Alliance for Banking on Values , a global network of independent banks with more than $200 billion in combined assets, using finance to deliver green and inclusive banking to all. Steve Round speaks t...

Mike Whitmire, Co-Founder & CEO, Floqast Tech unicorn Floqast is a provider of accounting workflow automation, freeing the (mostly) men in green eyeshades from their spreadsheets! But seriously, accountancy is the US faces a crossroads with increasing automation and the likely future adoption of AI-backed solutions. Automation should be freeing up talent to tackle the more interesting and valu...

Martin Bradbury, Regional Director, Financial Services UK&I, Dynatrace  In a word, trust – consumer trust in digital financial services has been damaged by high-profile incidents. Could banks and financial services providers have handled matters better? How real is the generational divide in understanding of digital platforms? Will the UK ever go truly cashless and what do financial institutio...

Edoardo ‘Edo’ Volta, Chief Revenue Officer, Divido Building the right retail finance programme can assist banks in creating new revenue streams while supporting merchant partners and satisfying consumer demand. Helping to provide a checkout finance solution that enhances the customer experience is good for the bank, good for the merchant and good for the consumer. With the cost-of-living crisis on...

Kalliopi Chioti, Chief Marketing & ESG Officer, Temenos   Temenos tops the Dow Jones Sustainability World Indices in the Software and Services industry category – just one proof the company walks the talk on ESG, another is the attitude on display from Kalliopi Chioti, Chief Marketing & ESG Officer for Temenos. Her passion comes across clearly as she speaks to Robin Amlôt of IBS Intelligen...

Hani Hagras, Chief Science Officer, Temenos   Identifying the dangers and challenges inherent in the widespread adoption of artificial intelligence, Hani Hagras, Chief Science Officer at Temenos believes the answer lies in explainability and the adoption of explainable ai. He speaks with Robin Amlôt of IBS Intelligence on day 2 of the Temenos Community Forum in Vienna. 

Maurya Murphy, Senior Product Director, Temenos   Adoption of technology solutions in corporate banking has lagged retail banking. Why? What needs to be done to speed this process and what advantages would ensue for banks taking the plunge. Robin Amlôt of IBS Intelligence caught  up with Maurya Murphy, Senior Product Director of Temenos at TCF2023 in Vienna to find out…

Philip Flood, Global Business Development Director - Regulatory & STP Services, Gresham Technologies In March 2023 the migration to SWIFT’s new ISO20022 (MX) messaging standard for cross-border payments and reporting began, with a coexistence period with predecessor MT messages until November 2025. A number of domestic payments systems have also moved to ISO20022, including real-time gross set...

Ben Snowman, VP Partnerships & Advisory, Mambu ; Sahil Thapa, Chief Technology Officer, Recognise Bank Challenger banks and specialist banks in the UK took a 55% share of the SME lending market in 2022, up from 51% in 2021 and the second year in a row that they exceeded lending from the UK’s 5 biggest banks. In total, the smaller banks lent £35.5 billion ($44.4 billion) to SMEs last year. Amon...

Vikas Garg, co-founder, and CEO, Paytail   Today's merchants are empowered by the availability of quick and hassle-free loans in the digital world, which not only allows them to develop their businesses but also eliminates the need to rely on tedious bank loan approval processes. By lending to individuals to purchase products, Paytail is helping small merchants sell more. Puja Sharma of IBS I...

Aman Behzad, Founder & Managing Partner, Royal Park Partners  According to FinTech investment advisory firm Royal Park Partners, the total capital deployed in private FinTech fundraising in Q1 2023 increased to $14 billion, with most investments made at the late-stage level. So, who’s still being funded and who’s facing a ticking clock? What are the factors affecting FinTech dealmaking now and...

Guy Warren, CEO, ITRS The financial services sector is witnessing a ‘great wealth transfer’ as funds and assets move down the generations to millennials and Gen Z, bringing heightened expectations.  The two groups have higher expectations for customer service and are tech-savvy. Banks and financial institutions need to have ‘bullet-proof’ operating systems in place, according to Guy Warren, CEO of...

Matteo Manzi, Lead Quant Researcher, CrunchDAO According to one recent survey, 9 out of 10 hedge fund traders are likely to use AI this year in order to improve trading returns. But AI is not a panacea. Without viable data AI-based trading strategies ‘are bound to fail’ claims quantitative finance research team CrunchDAO. Matteo Manzi, Lead Quant Researcher at CrunchDAO speaks to Robin Amlôt of IB...

Nick Root, Chief Executive Officer, Intergiro Intergiro offers access to multi-currency accounts, card issuing and card acquiring solutions on one tech stack and across Europe. With a cloud-based solution that includes embedded finance, embedded payments, and BaaS, Intergiro has also embraced the digital world further by operating through a combination of hubs and remote-working (even before the p...

Lena Hackelöer, Founder & CEO, Brite Payments PSD3 is an upcoming framework regulating electronic payments and the banking ecosystem within the European single market area (EEA). A challenge for European FinTechs? Well, they still have to be around to worry about it! The first hurdle is funding in a radically changed financial environment – there are likely to be casualties. Then there is the...

Carol Hamilton, CCO, Provenir AI Financial fraud and risk vectors are constantly evolving. Accessing real-time data and applying it to the latest defensive measures in a fully automated fashion makes AI fit for the fight. Current solutions can automate this process, but deployment is not without its problems. What’s needed is a new approach to improve the speed and accuracy of fraud decisions with...

Lisa Novier, Head of Governance, Risk & Compliance, Envestnet US banks are working on open banking but we’re still waiting to hear from the Consumer Financial Protection Bureau (CFPB), the government agency responsible for consumer protection in the financial sector. The CFPB has put out proposals to finalise open banking rulemaking in the US but an actual framework has yet to be settled upon....

Jeroen Plag, Head of Group Strategy & Innovation, ING How should banks position themselves not only to leverage the benefits of digitalisation but also to protect against previous unlooked-for increases in risk and resiliency issues. The challenge is to improve customer experience, revenue generation and efficiency while maintaining confidence in the bank’s cybersecurity profile and 24/7 avail...

Anant Patel, President, International Markets, ConnexPay Innovations in the C2B payments space are starting to be embraced in B2B payments. With the global B2B payments market estimated to double this decade, reaching well over $2 trillion by 2030, there is a significant market opportunity for those who can remove friction and improve the efficiency of business payments, with companies able to set...

Abhishant Pant, Founder, The Fintech Meetup The FinTech Yatra is a roadshow traversing the length and breadth of India to catalyse the country's FinTech ecosystem by identifying, incubating, and investing in early-stage FinTech startups. It enables connection between innovation providers (startups) and innovation seekers (the financial institutions). Fintech Yatra 2023 has so far interacted w...

Terrie Smith, Co-Founder and Global Ambassador, Digiseq Developments in wearable technology have the potential to change the way millions of us interact with businesses and banks around the world. Almost any form factor, such as a ring, key fob, or even an item of clothing, may have a chip inserted and be turned into a contactless payment or digital ID token. Robin Amlôt of IBS Intelligence speaks...

Ritesh Varma, Thought Leader, Business Automation, Newgen Software There is little point in automating processes in just one part of the institution. Yet this is what many banks and financial services groups have done… and it just does not make sense because it won’t improve your efficiency and your bottom line, and it won’t improve the customer experience. What is needed is automation at scale on...