Texas Apartment Association Education Foundation (TAAEF)
How to Speak Maintenance - Tips For And From The Multifamily Industry
How to Speak Maintenance is a weekly series that focuses on why it's so important for everyone in the multifamily industry should learn to speak maintenance, how it can build relationships between office and maintenance teams and create a better experience for our residents. Join our host Jason Fein, National Maintenance Service Director with Camden. Jason and Becca Ramati, with the Texas Apartment Association Education Foundation (TAAEF) will have new topics and guests each episode. This podcast was originally a live video series also available on Facebook. It is a project of TAAEF who works...
Author
Texas Apartment Association Education Foundation (TAAEF)
Category
Podcast website
Latest episode
Jun 24, 2026
Where to listen?
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Episodes
How to Speak Maintenance - Teamwork Makes the Dreamwork! 05.07.2023 24:06
Join us for a new episode of How to Speak Maintenance. Today, host Jason Fein, Camden Property Trust and TAA's Becca Ramati will be joined by Floyd A Smith of The Dinerstein Companies and Audrey Kupovics with AMLI Residential to discuss the importance of teamwork.
Assessments and Hiring for Maintenance Positions 30.05.2023 21:53
Join host Jason Fein with Camden, TAAEF's Becca Ramati and our special guest Sarahlee Reyna with Indio Management for a new episode of How to Speak Maintenance. Today, we'll be talking about hiring for maintenance, assessments and how to make them help not hurt the hiring process.
How to Speak Maintenance - On-Call & Emergencies 27.04.2023 24:16
In the rental housing industry are emergencies still considered “Fire, Flood or Blood” or have expectations changed? How does this affect being “on-call” for our maintenance and service teams? How can we rethink this pain point for our current service teams and stop it from being a barrier to bringing new talent into maintenance. Host Jason Fein with Camden and TAAEF's Becca Ramati welcome ou...
How to Speak Maintenance - Mechanical Asset Tracking 22.09.2022 25:45
On this episode of How to Speak Maintenance we will be joined by Missy Saez with LDG Development LLC and Robert Hills with Camden as we discuss mechanical asset tracking and the importance of preventative maintenance. Like Robert said during the show, "if you stay ready, you don't have to get ready!"
How to Speak Maintenance - What's a Mainten-ger? 25.08.2022 20:42
Join us today for a new episode of "How to Speak Maintenance." Our host, Jason Fein with Camden and TAAEF's Becca Ramati talk with Michelle Bridges-Pahl with Century A/C Supply all about their "Mainten-ger" training, what it is and why it matters to you!
How to Speak Maintenance - Pool School! 11.08.2022 19:34
On this episode of "How to Speak Maintenance" host, Jason Fein with Camden, will be talking to our guest, Grant Almquist with Texas Apartment Pool Services . It's already hot in Texas and it is important that everyone on property be aware of how they can "speak maintenance" when it comes to the pool maintenance and safety.
How to Speak Maintenance - Hire, Engage and Retain Your Team 30.06.2022 30:44
What an amazing episode of How to Speak Maintenance with Mark Cukro, President of Service Team Training. Mark shares so many important take aways with us about about hiring, training, speaking maintenance and more.
How to Speak Maintenance - Technology Tips! 12.05.2022 22:26
On this episode of "How to Speak Maintenance" we're talking about tips, tricks and technology to improve the day to day, communication and to help get things done! Join Jason Fein with Camden and TAAEF's Becca Ramati as they talk with special guests, Monique Lara with The Guild and Floyd Smith with The Dinerstein Companies.
How to Speak Maintenance - Walking Your Property! 14.04.2022 21:06
How to Speak Maintenance is back! Join Jason Fein and Becca Ramati and our special guests, Andrea Borjon with Berkshire and Jesus Zepeda with Camden as we talk about walking property and why it's the perfect time to 'speak maintenance'.
How to Speak Maintenance - Bringing you new episodes soon! 21.02.2022 0:30
Thank you for listening to "How to Speak Maintenance". We're going to take a short break as we prep for more great episodes! While you wait, check out past episodes or check out our other series, "Hints from HR" You can find it wherever you listen to podcasts or at https://hintsfromhr.buzzsprout.com/. We will be back soon!
How to Speak Maintenance - Making training a priority - part 2 27.01.2022 28:17
Want to know how you can make going on vacation much easier for you and your team? Making the time for training for your maintenance team is so important! Join Jason Fein, Becca Ramati and our special guests, Chelsea Odom, with Camden, and Russ Rubin formerly with HD Supply. This podcast is a project of the Texas Apartment Association Education Foundation (TAAEF). TAAEF raises awareness of careers...
How to Speak Maintenance - Making training a priority! 20.01.2022 29:50
TAAEF How to Speak Maintenance Want to know the $500 Billion mistake companies are making in not making training a priority for the maintenance teams? Take a listen and learn the importance and tips to help make training happen! This podcast is a project of the Texas Apartment Association Education Foundation (TAAEF). TAAEF raises awareness of careers in the multifamily. There's room to grow...
How to Speak Maintenance - Fire Safety 13.01.2022 31:09
Join us for "How to Speak Maintenance" with host Jason Fein and TAAEF's Becca Ramati. In this episode we're talking about fire safety, that we're ready for winter and making sure that we're all thinking about preventative maintenance for our sprinkler systems.. Our special guests will be Chris Walulik with Oasis Fire Protection, Inc. and Debbie Wiatrek with Asset Liv...
How to Speak Maintenance - Holiday Break! 09.12.2021 0:23
Thanks for taking the time to listen to How to Speak Maintenance! We're going to take a break for the rest of December and will be back in January. If you haven't already, check out our other podcast, "Hints from HR . " We feature HR professionals in the multifamily industry who share tips and tricks for both job seekers and employers in the apartment industry. Join our hosts,...
How to Speak Maintenance - Getting Ready for the Holidays! 02.12.2021 25:24
The holiday season is here! Join us as we talk about getting ready for the holiday season and why it’s the perfect time to learn to Speak Maintenance. Cayce Coon with Madera Residential will join Jason Fein and Becca Ramati to discuss what you and your whole team need to do now to have a happy and easier holiday season.
How to Speak Maintenance - Getting rid of the whiteboard! 18.11.2021 28:35
On this episode of "How to Speak Maintenance" we're talking about getting rid of the whiteboard but really it's about how how teams (both in the office and maintenance) are increasing productivity by utilizing technology! Thank you to Christy Thomes-Sanchez and Scott Heffernan with Greystar for joining Jason Fein and Becca Ramati. This podcast is a project of the Texas Apartmen...
How to Speak Maintenance - Don't Skip the PM Work! 11.11.2021 28:08
Being proactive instead of reactive when it comes to maintenance work can save you some major headaches, unhappy residents and after-hour calls. On this weeks episode of "How to Speak Maintenance" we'll be talking about the importance of preventative maintenance! Join host, Jason Fein, Camden, Becca Ramati and special guests, Christy Rodriguez with Judwin Property and Jimmy McClung...
How to Speak Maintenance - It's Getting Hot in here...AC season! 04.11.2021 25:30
Summer in Texas is H-O-T! When A/C units across the state are being turned on they need more care than just flipping a switch. It may be cold now but what can we do today or before it is hot again to save time, money and being out in the heat fixing units during the summer? And how thinking about those things and learning to speak maintenance help not just the maintenance team but the whole proper...
Introducing "How to Speak Maintenance" 02.09.2021 23:36
How to Speak Maintenance is a weekly series that focuses on why it's so important for everyone in the multifamily industry should learn to speak maintenance, how it can build relationships between office and maintenance teams and create a better experience for our residents. On Hints from HR, TAAEF's other series to help both job seekers and employers navigate the recruiting and hiring...
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