How To: 911

It's been a long time coming, but we're finally back. In this episode Sami goes over the changes the last year or so have been. As well as what is to come. Not to spoil anything, but there has been a lot of growth and a lot of things that will be discussed in this episode when regarding our random hiatus and what the future holds for the podcast. This is less about education and more about...

Today Erica and Sami had the pleasure of interviewing in-house clinical psychologist Dr. Richards. We're back at the mental health train and take a ride down what it means to be an in-house psychologist for first responders. Both Sami and Erica learn a lot, as always, and love shedding light on how important mental health is for not just first responders but for everyone. We hope you enjoy! Subscr...

Hello everyone! Welcome to this episode where Erica takes the lead and talks about what an Emergency Number Professional (ENP) is and the steps made to become one. We also discuss briefly what NextGen 911 is which we might go into more detail if you all like in another episode Erica talks about our NENA/APCO episode which will actually be coming out in the next couple of months. We've bulk recorde...

Hello everyone, welcome back! We're getting into our other user agencies and interviewing our first member of Loveland Fire Rescue Authority! Please welcome Greg Ward and enjoy all of the fun stuff he talks about. He even teaches Sami and Erica a thing or do about the daily operations of Loveland Fire and helpful hints on how to help prevent fires in your homes! Subscribe to be notified when new e...

Hello everyone and welcome back to our latest episode! We apologize if again the audio is a little wonky, we're recording over Zoom from the comfort of our own homes. This also means there's some weird technology things going on, shocker, and some weird interference we have with the audio, but not too terrible. If you'd like to have a laugh listen to the full episode to get to the "Outro" to under...

Hello everyone, this was a fun episode for us! We got to interview Jamison and Leslie from RapidSOS. We've talked about RapidSOS several times on the podcast and this was such a big learning experience for us! Sorry the audio is a little rough, we recorded through Zoom which didn't seem to be the best option, but we will keep that in mind for next time! Hope you all enjoy! Subscribe to be notified...

Hello everyone! Sami and Erica are back today with a very important episode for our listeners who are, or know someone who is a business owner or utilize alarms in their everyday life. Things like burglary or medical alarms are vital to someone's life for security or access to get help, but that only goes so far if information isn't updated! So listen up and see how important these resources are a...

Hello everyone! Welcome back to another bonus episode where we talk to Nate Shadewald who has a very unique job here at the police department. Nate is our evidence technician and he talks to Erica and Sami what all the job entails! Enjoy! Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityofloveland.org Subscribe on YouTube at How To 911 Podcast Follow us on In...

Today this impromptu episode is brought to you by coffee, last minute planning, and scam calls. We apologize about this episode being late, technology had a different idea on what we should cover for the episode so we did! Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityofloveland.org Subscribe on YouTube at How To 911 Podcast Follow us on Instagram @HowTo91...

Welcome back everyone! We're back with Community Service Officer (CSO) Ward who does more than you'd think at the Loveland Police Department as well as some unexpected previous jobs! We really had a lot of fun with this one which we think you all can tell by listening! Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityofloveland.org Subscribe on YouTube at How...

Today Sami and Erica go over some topics that wouldn't have taken up a full episode on their own. But even with them being a smaller scale, they're just as important to know! Including a topic that was sent in by one of our listeners! If you have any questions or want us to go in depth about one of the topics please shoot us an email, we'd love to hear from you all!  Subscribe to be notified...

Welcome back! Today Sami and Erica are meeting with Officer Casterline from the Loveland Police Department. Officer Casterline gives us a lot of perspective on all the collateral assignments offered at our agency and why he became a police officer, which is such a fun story! We hope you enjoy! Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityofloveland.org Su...

Welcome back! Today we're joined with our unofficial third co-host Officer Marner who is educating Erica and Sami on the logistics of civil versus criminal law. As dispatchers we know the basics of what a civil situation is, but we don't know why, that's where Officer Marner comes in! We hope you enjoy.  Subscribe to be notified when new episodes drop!  Email us any questions at howto911...

Today Erica and Sami talk to two K9 handlers at the Loveland Police Department. Both Sami and Erica learned a whole bunch of things they didn't know before including a fun fact about human squeaky toys! As well as just how complicated it is to become a K9 officer. We hope you enjoy this episode! If you didn't listen to the full episode, here's a quick update to the episode since it was recorded. U...

Welcome back! Today Erica and Sami discuss what it's like to be a trainee in a 911 dispatch center as well as what it's like to be the trainer. They go in depth about what is expected from both positions, why this job is as awesome as it is, but also why this job isn't for everyone! We hope you enjoy! Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityoflo...

Hello everyone! This episode we're taking a different approach to our episodes and we're talking about one of the amazing ways of how 911 works. In our interview with Ryan Fields-Spack, director of policy and strategy at FirstNet, we get nerdy about how vital first responder communication with 911 is! Hope you enjoy! #firstnet

Today Erica and Sami talk about how dispatch handles an active assailant situation, but first they talk to Officer Marner who is an active assailant instructor at the Loveland Police Department. He talks about tactics and the ins and outs of training it takes for officers to go into an active assailant situation. We hope you learn how difficult these types of situations are for us, but we're...

Welcome back! Today we talk to one of our very own dispatchers, Rachel Bondy. Rachel is now a communications supervisor with our department, and we had a lot of fun learning what else she does besides dispatching!  Subscribe to be notified when new episodes drop! Email us any questions at howto911@cityofloveland.org Subscribe on YouTube at How To 911 Podcast Follow us on Instagram @HowTo911Po...

Welcome back everyone! We're here for our one year anniversary episode where we're doing things a little different. Firstly, this is something that is best seen on our YouTube! But, if you’re an audio kinda person that’s okay! Just be aware you’re missing out a little. Today, we’re answering FAQs on google about 911! We have our very first return guest to join us in the fun, Matthew from Larimer C...

Welcome back to another bonus episode of HT: 911! Today Sami and Erica have Officer Marner on as a guest who talks all about Loveland Police and the side gigs he does such as being involved with the Special Olympics! We enjoyed learning from Officer Marner's perspective about the job and what exactly he does, as well as what he thinks dispatch at Loveland Emergency Communications Center does well!...

Here is the long waited part two of our medical call taking procedures! This half Sami and Erica walk you through the Emergency Medical Dispatch (EMD) procedures we follow for every single medical call. If you'd like a visual for our handheld card sets to work through EMD, you can watch both parts in one video on our YouTube! Subscribe to be notified when new episodes drop! Email us any questions...

Today Sami and Erica talk to someone they're familiar with... or at least more familiar than usual. Officer Eisentraut used to be a dispatcher before being a Police Officer for the city of Loveland and she gives some great insights about it. Such as some perks transitioning from dispatching to being an officer. What it's like being a female police officer. As well as what she misses and may n...

On this short-ish episode, Erica and Sami talk about the always asked questions when calling 911 for medical calls. This episode was also made on video, but due to the two parts, we won't upload the whole video until March 1st. So for now just enjoy this small beginning to a very long discussion on medical call taking procedures! Subscribe to be notified when new episodes drop!   Email us any...

This episode Erica and Sami talk to one of the Loveland Police Departments Detectives! Detective Schnorr tells them the ins and outs of what detective work looks like. As well as things often misunderstood by the public about what it's like to be a detective. Subscribe to be notified when new episodes drop! Check us out on YouTube at How To 911 Podcast! Email us any questions at howto911@cityoflov...

Today Erica and Sami talk about things to expect to answer when calling for the police. Again, they can't cover every single situation, but just know most of the time these are the main questions to expect to be asked.  Subscribe to be notified when new episodes drop! Check us out on YouTube at How To 911 Podcast! Email us any questions at howto911@cityofloveland.org Follow us on Instagram @H...