Hotel Leaders

The Savoy is iconic because it understood something before almost anyone else in London hospitality. A hotel could be more than accommodation. It could be infrastructure for pleasure. Theatre, dining, technology, rooms, river views, service, cocktails, celebrity, events, wellness, and memory; all organised into one experience. Richard D’Oyly Carte saw that a night at the theatre could become a com...

Nayara is a modern luxury resort group built on a rare promise: turn extreme nature into emotional calm — and deliver that calm with five-star repeatability. The first half of our podcast is with Albert Ghitis, Digital Marketing Manager for Nayara Resorts, the second half explores these beautiful properties in more detail. Albert best describes Nayara as “we don’t build hotels - we reveal places”....

Fairmont Château Lake Louise is iconic because it turns one of the world’s most famous landscapes into something you can live inside — with systems that make wilderness feel safe, comfortable, and effortless. For reservations and more details, please visit the hotel's website: https://www.fairmont.com/en/hotels/lake-louise/fairmont-chateau-lake-louise.html. I would also encourage you to visit and...

The Ritz doesn’t sell rooms. It sells certainty — the feeling that everything will be handled, quietly and beautifully. And the leadership lesson is simple: Luxury isn’t what the guest sees. Luxury is what the guest never has to think about. For reservations and more details, please visit the hotel's website: https://www.ritzparis.com/. I would also encourage you to visit and subscribe to two YouT...

Fairmont San Francisco is one of the most legendary hotels in America, and perhaps the world. Perched on Nob Hill, with sweeping views of the Bay and a history intertwined with the city itself, the Fairmont isn’t just a hotel. It’s a stage for history, a gathering place for world leaders, a cultural icon, and the birthplace of unforgettable stories. I was fortunate to stay at this hotel over the p...

Namaste. Today we travel to the most populous country on earth, India and to the city of Agra, famous for the Taj Mahal. Our hotel, The Oberoi Amarvilas is set just 600 metres from the Taj Mahal and close enough that marble domes and minarets feel like they rise from your balcony. This is a bucket list hotel for me and I can’t wait to share this episode with you. Here we go! I'm your podcast host,...

This month, we transport ourselves to the desert sandsof Egypt—to a place where ancient wonders and five-star hospitality converge in a single unforgettable setting. Our destination is Marriott Mena House Cairo, a legendary hotel with perhaps the most iconic view in the world: the majestic Pyramids of Giza. This is a bucket list hotel for me in one of the most remarkable places on earth. The inspi...

I was lucky enough to travel to Canada over the last year and this was one of my favourite hotels, located in the heart of the majestic Rocky Mountains, where alpine splendor, history, and luxury converge in one iconic destination. The Fairmont Banff Springs is a legendary property which has enchanted guests for over a century with its grandeur, natural surroundings, and timeless charm. It is easy...

Today, we journey far from shore and arrive in a remote and pristine corner of the Indian Ocean. Here, on the calm turquoise waters of the Maldives, lies a resort that embodies serenity, sustainability, and seclusion. This is Soneva Jani, a resort that has redefined what it means to experience barefoot luxury in the 21st century. I can’t wait to share this with you. Here we go! I'm your podcast ho...

Today we are journeying back to Dubai and to the tallest building on the planet, the Burj Khalifa. There is one hotel located within the Burj Khalifa and it is the Armani Hotel Dubai. An exquisite five-star property that exudes an almost understated confidence of the muted and elegant colors to which we associate the Armani brand. This is Giorgio Armani’s masterpiece. I'm your podcast host, Peter...

Hôtel de Paris Monte-Carlo is perhaps the oldest luxury hotel in the world, it opened more than 160 years ago by the visionary, Prince Charles III of Monaco, the Hôtel de Paris was conceived as a statement—a beacon of opulence designed to put Monte Carlo on the map as a playground for the international elite. Over the decades, it has transformed from a bold experiment in luxury into an institution...

The Peninsula Hong Kong often features towards the top of the list of the best hotels in the world. This hotel is a Hong Kong icon. It is prominent, and perhaps the in best location in the city, overlooking the magnificent Victoria Harbour. I'm your podcast host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager...

Today we are travelling to the tropical island of Guam, in the heart of the Pacific and we will be exploring the Dusit Thani Guam Resort. The hotel opened 10 years ago, and we have a very special guest today, Mr Takehiro Ito, who served as the Pre-Opening Director of Sales and Marketing. He is a highly respected hotel executive with expertise leading the Sales and Marketing for hotels and hotel gr...

Welcome to episode fourteen! Today we are travelling to a hotel that holds a special place in my family story. It is the Fairmont Olympic Hotel, Seattle and this podcast is being released to coincide with its 100th birthday celebrations on December 6, 2024! This episode is dedicated to the thousands of loyal team members who have brought this hotel to life over the past century. Here we go! I'm yo...

Welcome to episode thirteen! Today we are exploring how driverless cars are going to change the hotel and travel industry. We’ll discuss the major players such as Alphabet's (Google’s) Waymo, Amazon’s Zoox, Tesla, Uber and Baidu’s Apollo Go . Here we go! I'm your podcast host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a...

Welcome to episode twelve! Today we are travelling to perhaps the most incredible hotel in South America. It is the Copacabana Palace, A Belmond Hotel, Rio de Janeiro in Brazil. Rio is all about the environment, the people and a healthy dose of fun. The Harbour of Rio de Janeiro is one of the seven natural wonders of the world. Today, we will explore the harbour, the beach and the iconic hotel tha...

Sheraton Grand Mirage Port Douglas is the jewel of Far North Queensland. This luxury resort is situated directly on Four Mile Beach and is your gateway to Australia’s Great Barrier Reef and more. The resort has one of the most amazing swimming pools I have seen, complete with an awesome swim-up pool bar. This is the ultimate tropical five-star resort! I'm your podcast host, Peter DeMoor. I have a...

This podcast is all about the Kruger Shalati – The Train on the Bridge. This luxury hotel, where you sleep on a train carriage over the Sabie River, has delightful viewing of African wildlife from your room and the viewing platform. The hotel has quickly become an iconic hotel led by a wonderful team! I'm your host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarte...

This podcast is all about the Peace Hotel in Shanghai China, and how it became one of the most iconic hotels in China and the world. I'm your host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager and passed the torch to next generation. Now, as part of an emerging hotel industry tech-startup, I am independent...

This podcast is all about the original Icehotel in Sweden, and how it became one of the most popular hotels featured on bucket lists of people around the world. I'm your host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager and passed the torch to next generation. Now, as part of an emerging hotel industry tec...

This podcast is all about the Hilton Hotels and Resorts, and how Conrad Hilton acquired one hotel in Texas and created one of the largest and most well-known of the global hotel empires. I'm your host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager and passed the torch to next generation. Now, as part of an e...

This podcast is all about the Venetian-Palazzo Resort Las Vegas, the largest luxury hotel in the world! I'm your host, Peter DeMoor. I have a fascination for the hotel industry and over the last quarter-of-a-century I have studied it, been a hotel manager and passed the torch to next generation. Now, as part of an emerging hotel industry tech-startup, I am independent from any specific hotel or ch...

Jamala Wildlife Lodge is a 5-star hotel within a zoo, with generous hotel suites offering an immersive experience, where only large glass windows separate you from your favourite animals, be these monkeys, lions, giraffe or even colourful tropical reef fish, to name but a few. G’day and welcome to my hometown as we head to Canberra, Australia in this episode of the Hotel Leaders podcast. I'm your...

The Burj Al Arab, often known as ‘the world's only seven-star hotel’, is a symbol of Dubai's luxury and extravagance. This hotel cost $1 billion to build and was the tallest hotel in the world! It has played a significant part in Dubai's progression from a coastal town to one of the most influential global cities, now with a population in the millions. Marhaba and welcome to this episode of the Ho...

The Royal Hawaiian, also known as the ‘Pink Palace of the Pacific’, has countless awards, including Condé Nast, USA Today and is a TripAdvisor hall-of-famer! I have a few strong personal connections to the Royal Hawaiian and can’t wait to share these with you, along with the story about the founders and how this hotel gained prominence. The Royal Hawaiian has been the destination for many-a-celebr...