Hospitality Property School

To help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way.

Housekeeping departments can be the largest team on a property. How can you develop them to enhance a guest experience?

With the dramatic revolution in hospitality property technology, social media and competition, how has customer service changed?

A while back, I read this story on CNN’s Business Traveller by Kate Springer and it was called “The Company Cleaning Up the World's Biggest Hotels”

A property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services.

Do you know that your hospitality property can have the same success as a Hilton, Marriott or Four Seasons?

Hospitality Property School continues to offer strategies to help Hotels, Resorts, Inns and Bed & Breakfasts increase their patronage & profit.

How to use Pinterest to display your hospitality properties personality, values and the best you have to offer.

A recent study showed that only 30.8% of hospitality properties brands are using Instagram. Almost 71% are missing out. Why is this important?

Studies show that some hospitality properties can turn a nice profit using daily deals, while others can’t. How does yours rate?

Knowing your market is imperative to a successful business but research can be expensive. Here are ways you can do on your own and without much money or training.

Creating daily audit reports are necessary to the success of any hospitality property. So, which reports are the most important?

A guest room is a perishable product, for this reason, pricing and customer happiness remain the very important variables.

Your hospitality properties image will affect your bottom line. Here are the steps you need to develop your brand.

One of the easiest ways to build a relationship between your hospitality property & guests is a convincing brand.

You have a blog for your hospitality property; how do you find what to write about and where do you research?

It is important to stay in contact with your guests with a blog - but what should you write about?

How to write quality content that will engage your customers an impression and inspire them to take action.

No surprise - most people looking for the best price or the best value. What else can you do to improve your bookings?

If you operate any type of hospitality property, and before you open the doors to guests, you have to have your paperwork in place.

These stories have come from a number of different sources including one of my own. I am going to share them just as I had seen them to ensure the facts are right.