Hospitality Meets... with Phil Street

A real treat for you this week as I got some time with Alison Cullin-Woodcock who is a Food & equipment development consultant, an area of the industry we have not really explored. And I'll bet that some of this will blow your mind but more than that, Alison really brings the energy and passion so it's very easy to get on board with her journey. We cover:- The dogs in our life Equipment &...

My life are we kicking 2024 off in style! I was beyond thrilled to get some time with one of the USA's pre-eminent Hoteliers in the form of the wonderful Vaughn Davis , Managing Director of Dream Hollywood . And this chat is rammed full of inspirational thinking from the work the outset. As well as sporadically covering Vaughn's amazing journey, we get through:- AI & Robotics Roots in Guyana M...

Merry Twixmas to you all! Something a little different for you this week, a monumental story of strength and hope! When Charlie Hodson (Owner, until the end of 2023 at least, of Hodson & Co ) reached out to me to see if his story merited an airing on the show, a quick call got me questioning whether this show is big enough for his story. There's a lot to get through in this chat including:- Th...

I cannot even describe what a total joy recording this podcast was with 2023 AICR Receptionist of the Year , Chelsea Lacey. Chelsea is also Front of House Receptionist at the quite fabulous Pennyhill Park . Chelsea oozes natural fun and authenticity (Two traits that I'm sure serve her well in her role) all the way through our chat and she's got some cracking stories to boot. We get through:- Midwe...

A quick Bonus for you this week as I was lucky enough to catch up with Chris and Robbie, the crew behind Spirit of Hospitality, a few days before they set off on the the worlds toughest row across the Atlantic, all to raise money for the wonderful Hospitality Action. I caught them in the middle of their pre departure preparation but they were kind enough to take a few moments out for us to catch u...

What a cracker of a chat I have for you this week! When Daniel McLoughlin (Owner of Rocksalt Cafe's & Restaurants in Ireland) reached out to me earlier this year to see if I'd have him on the show, a quick bit of research (And some discussion points from Daniel) highlighted what an interesting chat it could be. And it does not disappoint as we get through:- Early Entrepreneurial spirit Shannon...

We are back in the world of tech this week but have added in more than a pinch of creative and entrepreneurial into the story too. I got some time with the awesome Inge Meijs , Co-Founder and Managing Director of the quite magnificent platform Gastronomixs , the inspiring recipe database for professional chefs. Inge has a great story and there are more than enough lessons and stories from her life...

Despite being a UK based podcast, we've now been downloaded in 137 countries, that's 70% of the worlds countries, which absolutely blows my mind (Still no Greenland though). So I thought it was a good idea to go hunt out a superstar from a different part of the world and found that in the form of the totally awesome Eddy Tannous , COO at Rotana Hotel Management . It was a chance meeting as Eddy wa...

I can't quite believe it took me as long as it did to reach out to todays guest, CEO of AES and The Residence Apartments , none other than Stephen Lowy. Being a 3rd generation Hospitalitarian might lead you into believing that Stephen's route was always mapped out for him but how wrong you would be. There are wonderful lessons all the way through this chat and we get across:- Struggling at school...

What a total thrill it was this week to open my little black book of old work mates and get one of the nicest gents on the planet onto the show in the form of Marc Thompson . He also has a wonderful job title, Manager - Enrichment Programming which he does for the quite marvelous Seabourn Cruise Line . You can learn all about what enrichment programming covers in this episode as well as:- Marc's a...

We wouldn't have had todays conversation had our guest not reached out and asked if she could come on the show. And I'm so glad that she did. I chat to Clare Coghill , Chef & Owner of Café Cùil on the Isle of Skye. And what a chat it is, it's got everything, a great story, so many lessons and some cracking anecdotes. We get through:- Island life and weather Positive Social Media Being born int...

You'll most likely know today's guest as Co-Founder of Honest Burgers but he's been working away on something transformative and has also Co-Founded another business in the form of Pineapple described as "future proofing hospitality through people data and research". I am of course talking about Philip Eeles. Philip is high on energy from the outset and to the backdrop of his balcony in Brighton,...

Hospitality is awesome isn't it? And as if to prove that theory, In was on the receiving end of top class hospitality as I was welcomed to Pan Pacific London to chat to their amazing Director of Marketing Communications , Michelle Whittemore. Michelle oozes hospitality and our chat is packed full of stories and learning from someone who has forged a superb career so far. We get through:- Welcomes...

On a sunny Monday morning, a few minutes out of a busy lunch service, I somehow managed to get some time with legendary chef and restaurateur Phil Howard, Chef Patron of the Michelin Starred Elystan Street and co founder of Notto . From the off, it's easy to see why Phil is described as the "Chef's Chef", just get him talking about food and the conversation is easy. He has had one hell of a journe...

Goodness, have I got a beast of a chat for you this week. After much "toing and froing" of diaries, I finally got some time with one of the Pre-Eminent Hoteliers of our time, all round legend David Taylor , CEO of Lore Group . And I really don't know where to begin with this chat as there were so many wonderful takeaways both in story terms and some general career and business learning. It's an ep...

You can't beat a good old chat about all things leadership and that's exactly what you get this week as I welcomed the host of the superb Hospitality Leadership Podcast and Leadership coach, Andy Jones to the show. As you can imagine, there's more than a little chat around leadership but we also get through Andy's journey into hospitality and a whole lot more besides, including:- Leadership The Pr...

What a total treat I have for you this week. Hot on the heals from an amazing experience at the Goodwood Festival of Speed this year, I thought it was high time we got someone else from this truly world class venue on the show. Enter in the absolute live wire that is Patricia Dickie, Director of Customer Experience at The Goodwood Estate. We get through a mountain of stuff:- The Goodwood Estate Fe...

What's the saying? Be Kind because everyone you meet is facing a hard battle. Within the story of todays guest, there was one monumental battle. I was over thrilled to get some time with one of my old mates, Natalie Tait - People Director at Artfarm . Our chat played out a little bit like a catch up but there's a lot to take away here including:- Artfarm School Rejecting college for work Finding p...

A little sneaky bonus for you all this week as I wanted to showcase one of the wonderful highlights of the Hospitality Calendar, that being The Walk for Wellbeing . So what better way to showcase that than get its founder on the show, Craig Prentice. We also chat through Craigs journey to figure out where this idea came from and cover off:- Starting at a Money brokers Moving to a theatre &&nbs...

Another corker for you again this week as I got some time with Barry Makin, General Manager at Cromlix , the hotel known for its famous owners, Kim & Andy Murray. Barry's journey is immense, having worked his way through some quite outstanding hotels and not arriving in Hospitality until his late 20's. As always, we get through loads including:- The Murrays Starting in the Army Army to Police...

Prepare to be educated! A bold statement for sure but if you have even a remote interest in food, there's something for you in here. I welcomed seasoned (A little food pun for you, you're welcome) educator Jose Souto, Senior Chef Lecturer in Culinary Arts at Westminster Kingsway College. And by god is he passionate about his craft. That comes through effortlessly all the way through and I'm pretty...

Another treat for you this week as I got some time with the walking industry legend that is Peter Hancock. Peter has had a wonderful career so far and is one of the most respected people within hospitality, now plying his trade as a public speaker and MC extraordinaire. We chat about:- The Changing face of the mid life crisis The unplanned start Quick Promotion Moving to Hotels Publishing Evolutio...

I've wanted to get todays guest on the show for ages and her story does not disappoint. A huge hospitality meets welcome went to Chantelle Nicholson, Chef owner of the Michelin Green Starred Apricity in London and all round force for good in hospitality. We cover:- Apricity Studying law Fate The joy of naivety London Moving to operations The deep end Self Reflection Starting a business Adapting to...

Another wonderful CEO journey for you this week. I got some time with Kalindi Juneja, CEO of PoB hotels . Kalindi is a first time CEO and its a fascinating journey to get to that point. We get through:- Growing up in Singapore Going against the expectation Singapore Airlines Attention to detail Relais & Chateaux Sales & Marketing Learning and Progressing Serendipity Food Becoming a CEO Aut...

Ever wondered what goes on in the world of an Environmental Health Officer? Well, wonder no more (And even if you didn't wonder, pay attention as there's some awesome content afoot) as I got some time with Natalie Stanton, Founder of the Safety Expert . I know what you are thinking, how is that hospitality? Well, quite frankly, the industry of hospitality would not exist without a massive focus on...