Hospitality Meets... with Phil Street

In the latest episode, Phil brings you an engaging and humour-infused conversation with Andrew Evers , the charismatic Group Director of IT for Rocco Forte Hotels . Grab your popcorn and settle in for an entertaining journey through technology mishaps, personal growth, and the evolving role of IT in hospitality. Key Highlights: 1. Telephone Tales:  Andrew welcomes Phil to the iconic Alexander...

😂 Episode Summary:  Have you ever wondered how you can meet Kiefer Sutherland, dodge recruitment woes, and still run one of the world's most historic hotels? Well, grab your aprons and notepads because Franck Arnold, MD of The Savoy, spills the beans (and maybe some champagne!) in this rib-tickling yet insight-packed episode. Spoiler alert: It's not all afternoon tea and cucumber sandwiches...

Today we have the pleasure of speaking with Simon Numphud , the dynamic Managing Director of AA Media . Join us as we delve into Simon's fascinating journey through the hospitality industry, from his humble beginnings in catering college to becoming a leading figure in the industry. In this episode, Simon shares candid anecdotes about the less glamorous side of constant travel and dining, the rigo...

Welcome back to Hospitality Meets where today we have a special treat as we sit down with none other than James Brown (no, not the legendary blues singer - Highly original and never been used before joke) the dynamic CEO of Brewdog 's bar division as well as being the co-founder of Tipjar. Join us as James takes us through his remarkable journey, from his humble beginnings at a chip shop in rural...

Today, on Hospitality Meets, we dive deep into the fascinating career journey of Phil Murphy , the Managing Director at Hoar Cross Hall Hotel & Spa . Starting his career in leisure and fitness, and facing numerous challenges, including personal tragedy and the unforeseen impact of Covid-19, Phil demonstrates the resilience and dedication required to thrive in the hospitality industry. From res...

We've got time for a cheeky bonus episode this week so today, we have a very special guest joining us - Tim Andrews. Tim is currently a talent manager at Jumeirah Hotels and also the founder of the podcast "Talking Hospitality." With his extensive experience in the industry, spanning from his early days working in a bar in Soho to his current roles, Tim brings a wealth of insights to share. In thi...

On this weeks Hospitality Meets I was able to get some time with one of my food heroes, Galton Blackiston , Chef Patron of the quite wonderful Morston Hall . He shares his fascinating journey and insights from and amazing career in the hospitality industry so far. Galton takes us through his early days, starting as a kitchen trainee in the Lake District without any formal culinary education. He re...

 In this weeks Hospitality Meets, we have a very special guest - Sally Abé , renowned chef and author who has recently released her memoir - A woman's place is in the kitchen. Throughout her career, Sally has worked at some of the most prestigious restaurants in the UK, including the Savoy, Gordon Ramsay at Claridge's, and the Ledbury. She's here to share her journey, from working as a waitress i...

Another week passes and another superb story for you. Today, we're diving deep into the whirlwind journey of Bharti Radix , the dynamic F ounder of Bloomsyard , a café wine bar concept born during the Covid pandemic. Bharti joins me to share her experiences rapidly expanding her business, the challenges of opening new sites, and the hurdles of building and managing a head office team. Bharti's sto...

Welcome back to another exciting episode of Hospitality Meets, the podcast where we delve into the inspiring journeys of the industry's most dedicated professionals. Today, I sit down with Guillaume Marly , Managing Director at Hotel Café Royal . Guillaume's remarkable career in hospitality, influenced by early aspirations in the military and an unwavering commitment to excellent service, has led...

Sometimes the guest chooses you and they don't even know it. I'd been a fan of the work that today's guest had been doing for quite some time so I was beyond thrilled when she said a big Essex yes to coming on the show. I'm joined by the dynamic and Epic Shereen Ritchie , CEO of Buns from Home . Shereen shares her incredible journey in the hospitality industry, emphasising the importance of authen...

For this week's chat, I tootled off to the Edge hotel School at the University of Essex to meet comedy genius (And Deputy Head) Adrian Martin. Adrian brings a wealth of experience from both the hospitality industry and academia, making for a fascinating conversation. And Adrian is engaging from the get go as we delve into his unexpected journey into hospitality, which began with a nudge from his g...

Today's special episode features an engaging conversation with the quite wonderful Jason E. Brooks , a seasoned expert in the restaurant industry and the author of the transformative book "Every Leader Needs Followers." Phil, delves into Jason's innovative strategies for integrating new hires, his methodology for effective leadership, and the crucial shift from managing to leading a team. Jason sh...

Welcome to another episode of "Hospitality Meets," where this week we delve into the vibrant world of the hospitality and night time economy. Phil is joined by none other than Michael Kill , the dynamic Chief Executive of the Night Time Industries Association (NTIA) . Michael shares an array of fascinating stories—from being pranked early in his career at Fifth Avenue to orchestrating his own elab...

This week on Hospitality Meets, we had the incredible privilege to sit down with Natasha Robinson , a torchbearer for a storied legacy in the restaurant industry. Natasha’s deep-rooted connection to hospitality comes from a lineage spanning generations, with her parents standing out as boundary-pushing restaurateurs. From her upbringing amidst the bustling energy of family restaurants to her conte...

What happens when you merge tech, hospitality and proprietary AI? The answer may well be the future of hospitality in the form of short stay power brand Bob W , headed up by todays guest, the awesome Niko Karstikko. Niko and Phil dive deep into the world of innovation in the hospitality industry, featuring an engaging conversation around the continued development of Bob W, a revolutionary hybrid a...

Almost 2 years ago to the day, I was lucky enough to get the industry legend that is Danny Pecorelli on the show to tell his story. Within that story we got talking about a very special event that was about to happen called Back to the Floor and he kindly invited me to join his table. What unfolded at that event was what undoubtedly makes Back to the Floor one of the most celebrated events on the...

Today marks the end of season 5 of the show and we are signing off with a bang. I welcomed Hamish Anderson to the show, CEO of Tate Enterprises . This episode was a totally joyous education from the outset and represents another wonderful corner of the industry, where art and hospitality collide, in glorious fashion (Have I just inadvertently written a tagline for next years fashion week?). Hamish...

Another treat for you this week as I got some time with the wonderful Zoe Watts , Managing Director of Bennett Hay Zoe's rise to MD has seen her take in some quite amazing places to work. In addition to her journey we also get through:- Exploring being a nurse The BHS Coffee Shop Off to Uni Beefeater Restaurants Savill garden Restaurant Becoming a GM The people who see something in you The Royal S...

Time for a cheeky bonus and this week I welcomed the absolutely epic, and my good friend, Dr Lizzy Bernthal who is a resilience specialist to chat through work place Toxicity and how to eradicate it (Amongst other things). Lizzy has an amazing story of how she ended up specialising in this under discussed, but relevant topic and we cover a lot including:- The Army Fighting back against Toxicity Re...

It's Valentines day and so I got to talk to someone about a subject I LOVE! That being, People! I welcomed the quite superb Jo Harley , Co-founder of Korero and Hendrick & Hyde , to the show. Jo was nervous about coming on the show as she's never had the confidence to do this sort of thing before but she needn't have worried as she brought her natural, chatty self and we laid into a lot, inclu...

On a cold January day in 2024, I whisked myself off to enjoy the hospitality offered by the wonderful Tej Walia, Managing Director of Foxhills Collection . Whilst there, Tej and I had a chat about his career story so far, and what a story it is too. We get through:- Golf Hotel Management as 2nd choice Working through the departments Impatience The foundation years Guernsey Sweating Hilton Confiden...

I properly love the people this little show has introduced me to and today you are all the wonderful benefactors of listening to my chat with "wee Scottish livewire", Rachel Thomson . Rachel really brought the triple threat (Passion, Energy and Fun in abundance) to our chat, leaving nothing but gold in her wake. She's got great lessons all the way through in addition to that A game on fun. We get...

Up until around 2 years ago, I can't say that I'd even heard of the company that today's guest comes from, but when I learned what they do and how well they are doing it, I just had to get him on. I welcomed Max Lawrence , Director of Hospitality Assured to the show and we get through a lot, including:- What is Hospitality Assured? Knowing what you want to do The privilege of giving service Learni...

What a story and career journey we have for you this week as I got some time with Andrew Munt, CEO of Penta Hotels . When we initially recorded this, Andrew was Chief of Operations & Commerce. A week before I was scheduled to air our original chat, Andrew let me know that he was going to be stepping up into the CEO role. As a result, we thought it was relevant to get him back for a quick round...