Laurent A. Voivenel

Hospitality Decoded By Laurent A. Voivenel

Business EN ↓ 5 episodes

Hosted by Laurent A. Voivenel, a seasoned hotelier with three decades of experience, Hospitality Decoded is your go-to podcast for deep insights into the world of hospitality. From operational excellence and human capital to industry disruptions and the future of travel, this podcast unpacks the latest trends and strategies shaping the sector. While technology and AI continue to evolve, Laurent believes that people will always remain at the heart of hospitality. Tune in for expert knowledge and thought-provoking perspectives on the ever-changing hotel landscape.

Author

Laurent A. Voivenel

Episodes

60 Seconds Q&A with Laurent A. Voivenel 29.07.2025 1:26

Take a moment to watch this quick 60-second Q&A, where I respond to Marta’s light-hearted questions — from the lesson I learned in my first hotel job to what I believe defines the soul of Swiss-Belhotel International. A brief glimpse into my personal preferences!#SwissBelhotelInternational #Q&A #ExecutivePerspective #Leadership #RapidFire #60Second #thisisme #LaurentVoivenel #EMEAI #Sw...

18 Brands, 1 Vision: Swiss-Belhotel’s Global Approach to Hospitality 14.07.2025 3:41

No two hotels are the same, just as no two markets are alike. At Swiss-Belhotel International, we offer a portfolio of 18 brands across all segments, from economy to luxury, from city hotels to nature retreats. Whether you're seeking a high-end 5-star experience, a reliable 4-star solution, a smart mid-scale model, or a distinctive lifestyle concept, we have the right fit for every vision. One of...

Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends | Swiss-Belhotel Leading Change 08.07.2025 7:20

The future of hospitality in EMEAI is being shaped by powerful shifts in guest expectations, technology, sustainability, and value-driven travel. Swiss-Belhotel International is proud to be at the forefront of these changes with a diverse portfolio and people-first philosophy.1. AI and Big Data are transforming hotel operations, enabling us to predict guest needs even before arrival. But we firmly...

From my favourite book to what drives Swiss-Belhotel International - Laurent A. Voivenel 11.04.2025 1:57

From my favourite book to what drives Swiss-Belhotel International – here’s a quick glimpse into a few of my personal picks shared with #60seconds by Marta Cozza #RapidFire #60Seconds #HotelLife #SwissBelhotelInternational #SwissBelhotel #Swissbelhotelme #LaurentVoivenel #hotelindustry #dubaihotels #dubai #dubaiinvestment

Why People are the Heart of Hospitality by Laurent A. Voivenel 08.03.2025 5:23

We all know that hotels don’t run on rooms and technology alone - they run on people. In an era where technology is transforming every aspect of our industry - from AI-driven guest services to automated operations - it is our people who bring warmth, intuition, and authenticity to every stay. The strength of a hotel is not just in its design, brand, or digital systems, but in the leadership, train...